Situated in the heart of Surry Hills in Sydney, Crystalbrook Albion offers accommodation with an eclectic mix of heritage and contemporary details. It features a 24-hour desk with a team of hosts available to offer individualised service, a rooftop garden oasis with views over Surry Hills and Sydney city and an honour bar featuring top-shelf beverages and gourmet nibbles. Cyrstalbrook Albion offers sustainability initiatives, including no plastic straws, water bottles or guest-room key cards, using technology to reduce paper and providing large-pump amenities bottles. The hotel is also partnered with Citizens of the Great Barrier Reef, TerraCycle, OzHarvest and Containers for Change. Cyrstalbrook Albion features a variety of guest rooms, which all feature air-conditioning, a flat-screen TV and a private bathroom with a hairdryer, free toiletries, bathrobes and slippers. The boutique hotel is housed within a unique heritage building, full of history, dating back to its original construction in 1903 as a former school convent. The property was transformed into a modern boutique hotel in 2018, largely influenced by 1920's and 1970's styles of interiors. Cyrstalbrook Albion is located in the vibrant inner-Sydney suburb of Surry Hills, which is home to a range of food and beverage offerings a short walk away, such as Chin Chin, Firedoor and Nomad. The nearest airport is Kingsford Smith Airport, 7 km from Crystalbrook Albion.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Crystalbrook Albion has been welcoming guests since 20 Jul 2018.

Property highlights

Top location: Highly rated by recent guests (9.4)


Select dates to see this property's availability and prices

Room type
1 large double bed
1 extra-large double bed
1 extra-large double bed
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Travel Sustainable Level 2
This property has told us they’re making considerable investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
High score for Sydney
Select topics to read reviews:

See what guests loved the most:

  • Chero
    Clean space, very picturesque location and rooms as well. The staff were very accommodating and friendly.
  • Ben
    The whole property was lovely. The room was cosy and well presented. Beautiful bathroom too. The rooftop was perfect to.hang out for a drink before dinner and the concept of the honour bar is great and the pastries in the morning were delicious.
  • Sue
    Very good location in Surry Hills. Close to excellent restaurants and cafes. Good access, a small lift means you don’t have to drag suitcases up the stairs. Excellent staff. Thanks Emily. Nice light filled rooms. Lovely rooftop space.
  • Kerry
    Exceptional attention to comfort and providing a ‘home away from home’ with quality items. The location near Central is walking distance to transport and many city destinations. I received a welcoming message a day before my arrival. Staff were...
  • Brett
    Excellent location and hotel vibe. Friendly staff, comfortable bed, quiet room
  • Sk
    The staff, very welcoming. The comfort, the location and the style.
  • Melissa
    Friendly. Homely. Nice touches. Loved the old building and renovated well. Location great.
  • Kathryn
    Staff were very helpful and friendly from the moment we stepped through the gate. Pastries and coffee for a light snack in the morning. Rooftop area for relaxing with a drink.
  • Louise
    Very cute hidden and quiet boutique hotel. We booked the Cozy room as we only stayed one night, but it was perfect. We loved the personal touch and the very friendly staff. Also the local pastries in the morning were a big highlight besides the...
  • Sarah
    United KingdomUnited Kingdom
    Lovely staff, great coffee/pastry/drinks bar, very quiet location and very comfortable room

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Do you have a pet sitter available if we go out for dinner?

    Hello! We are happy for you to leave your dog in the room unattended providing they are well behaved. Unfortunately we do not offer any pet sitting services.
    Answered on 23 September 2020
  • Hi there, Where do you suggest parking? And we have a 8yr old cavoodle. Is there an extra charge for her? Thanks Lisa

    Please direct your enquiry to the hotel directly for assistance.
    Answered on 7 July 2022
  • Hello! We are looking for a larger sized hotel room for our bridal party to rest at during the day of our wedding. Can you kindly share which room of ..

    We would love to discuss some wonderful options we would have available for you in order to make you bridal party memorable. Please give us a call at..
    Answered on 3 November 2021
  • Hi I wanted to book a room for Monday night. Is it possible to get an early check in at 12

    Hello! We do our best to have our rooms available as soon as we can, though as our check out time is 11am, we cannot always guarantee an early check i..
    Answered on 20 January 2022
  • Do you have any twin rooms?

    Hello! Unfortunately not, we only have beds in a Queen or King.
    Answered on 22 May 2022
  • Hi, do you have cooking facilities? Thanks Jaclyn

    Hi Jaclyn, Unfortunately we do not have any cooking facilities within the guest rooms, nor in the public areas. Best Wishes, Christopher G General manager
    Answered on 17 May 2021
  • Still looking?

Hotel surroundings *

Facilities of Crystalbrook Albion
Great facilities! Review score, 9.2

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • 24-hour front desk
  • Facilities for disabled guests
  • Laundry
  • Terrace
  • Lift
  • Air conditioning
  • Daily housekeeping
  • Tea/coffee maker in all rooms
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Linen
  • Outdoor furniture
  • Terrace
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets are allowed on request. Charges may be applicable.
  • Happy hour
    Additional charge
Media & Technology
  • iPad
  • Flat-screen TV
  • Satellite channels
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Snack bar
  • Bar
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
No parking available.
Reception services
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Business centre
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Languages spoken
  • English
  • Spanish

House rules

Crystalbrook Albion takes special requests - add in the next step!


From 15:00

Guests are required to show a photo identification and credit card upon check-in


Until 11:00



Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 2 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18


Pets are allowed on request. Charges may be applicable.

Maestro Mastercard Visa Eftpos American Express Cash is not accepted Crystalbrook Albion accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform Crystalbrook Albion in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

The New South Wales Government has issued a mandatory code of conduct outlining the rights and obligations of people either hosting or renting accommodation on a short-term basis, including a complaints process.