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About this property

Located in Santos, just 98 feet from Gonzaga Beach, Parque Balneário Hotel Santos by Castelo Itaipava offers stylish rooms with free internet. The outdoor swimming pool features sea views and there is a hydro-massage hot tub. The air-conditioned rooms at the Parque Balneário Hotel Santos by Castelo Itaipava have flat-screen TVs with cable channels. Room service is available 24 hours a day. Games rooms and toys are available for children and teenagers. A gym is also available. Restaurant Parque Balneário serves Brazilian and international cuisines, while light snacks and panoramic sea views can be enjoyed at the pool-side bar. Parque Balneário Hotel Santos by Castelo Itaipava is a 10-minute drive from Museu do Café museum, Monte Serrat and the Cable Car attraction. São Paulo is 1.5 hours’ drive away. Private parking is available on site.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Castelo Itaipava
Hotel chain/brand

Property highlights

    • Located in the best-rated area in Santos, this hotel has an excellent location score of 9.6

    • Breakfast Info

    • Buffet

    • Private parking at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 king bed
2 full beds
1 king bed
1 king bed
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Ataollah
    Canada Canada
    We only stayed one night, to have a place to stay after watching Santos play a match. Many other guests we saw at the breakfast buffet were also at the match the day before. The valley parking and bell boy service made checking in incredibly easy....
  • Patrizia
    Switzerland Switzerland
    Swimming pool view was great Staff very helpful and friendly, in particular reception, restaurant and bell boy. Got the room a bit earlier, which was great
  • Livia
    United States United States
    I loved everything! Walking distance to the beach, malls and lots of shops and restaurants! Everything very clean, really nice staff, the breakfast omg it was amazing! I think it was one of the best hotel breakfast I’ve had so far. I will...
  • Barbara
    Italy Italy
    The hotel offers good facilities. The girl at the reception who checked us in was really nice and the personnel at the restaurant also.
  • Carlos
    United States United States
    You can enjoy a nice breakfast buffet with ocean view!
  • Mauricio
    Brazil Brazil
    Good location just few meters from Gonzaga Beach, conveniently connected to a mall full of options (restaurants and so on), Staff friendly and helpful, excellent breakfast!
  • Silvia
    United States United States
    Location, breakfast, friendly staff, facilities (outlets, tv, ac, ocean view
  • Bernadeth
    United Arab Emirates United Arab Emirates
    As expected the location is just across the beach, shopping center is just adjacent to the hotel building, and within the city center. Breakfast is good. The staffs are very helpful as well.
  • Katherina
    Chile Chile
    excellent place, really enjoyed it. great facilities, well located close to the beach, very clean
  • Eunice
    Brazil Brazil
    pool, jacuzzi, sauna, view in the room, location, beds, big rooms, ac, breakfast and courtesy bday cake 🫶🏼

Hotel area info

Restaurants

1 Restaurant On Site
  • Parque Balneários Restaurante
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Gluten-free • Dairy-free

House rules

Parque Balneário Hotel Santos by Castelo Itaipava takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 12 years
Extra bed upon request
Free

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit cardElo credit cardCash

The fine print

Must-know information for guests at this property

Please note, all requests for extra beds and/or cribs have to be submitted to the property and will be under approval.

According to the Brazilian Federal law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Photo ID is required at check in.

Please note that pets will incur an additional charge of R$ 99 per stay.

Please note that a maximum of 1 pet is allowed per room.

Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.

Please note that pets must be kept on a lead while in public areas of the property.

Please note that pets are not permitted in the coverage and inside the restaurant of the property.

All pets staying at this property must have up-to-date vaccinations, and a vaccinations card updated will be needed.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Parque Balneário Hotel Santos by Castelo Itaipava of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Parque Balneário Hotel Santos by Castelo Itaipava