About this property

Located just 0.6 mi from Novo Hamburgo’s city center, Swan Novo Hamburgo offers modern rooms with Wi-Fi and cable TV. Facilities include an indoor swimming pool and a games room. The rooms of Swan Novo Hamburgo are decorated with warm tones. All rooms are equipped with air conditioning, a mini-bar, and a work desk. They offer a pillow menu, and room service is available 24/7. Guests can enjoy a work out in the gym. Swan Novo Hamburgo also features a dry sauna, a steam sauna, and a 24-hour reception. The Irius Gastronomia restaurant serves national and international cuisine in an intimate setting. The bistro also offers an extensive international wine list. Historic and cultural street Rua General Osório is just a 5-minute walk away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Breakfast Info

    • Continental, Buffet

    • Private parking at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 full bed
2 twin beds
2 twin beds
Bedroom
1 queen bed
Living room
1 sofa bed
Bedroom
1 queen bed
Living room
1 sofa bed
1 queen bed
or
2 twin beds
Bedroom
1 queen bed
Living room
1 sofa bed
1 queen bed
or
2 twin beds
Bedroom
1 king bed
Living room
1 sofa bed
1 queen bed
1 queen bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Nubia
    United States United States
    The staff was so welcoming with my family and I. Some would speak English. The breakfast was delicious and offered good options to start the day full of energy. I really enjoyed the stay. I will definitely be back when visiting my parents.
  • Withers
    Canada Canada
    The staff went out of their way to ensure any needs I had were fully addressed.
  • Rafaela
    Brazil Brazil
    The room was perfectly clean and tidy! People in the reception desk were attentive. The whole place is beautiful!
  • Magnolia
    United Kingdom United Kingdom
    Hotel grounds were beautiful. Very impressive reception and the panoramic lifts overlooking were amazing. The room was spacious with a lovely city view, a large and comfortable bed and shower room was large with very good shower.
  • Afrohlich
    Qatar Qatar
    Breakfast was nice, nothing exagerated, but everything was fresh ans tasty
  • Rafael
    Brazil Brazil
    Localização Muito Boa. Custo bom, café da manha bom. Quartos alguns ainda com ar condicionado central (pode melhorar) mas funcionando 100% Restaurante muito bom
  • Andreia
    Brazil Brazil
    cafe da manha, bom, porem faltava produtos na hora, o cafe passado nao é bom, qualidade e amargo
  • Heloisa
    Brazil Brazil
    Localização excelente e a atenção, gentileza e simpatia de todos funcionários, sempre prontos a nos atender. Recomendo.
  • Marten
    Brazil Brazil
    Café farto e variado, ótima localização, vista panorâmica muito agradável, prático estacionamento, restaurante fora de série.
  • Jose
    Brazil Brazil
    Pessoal de Recepção atenciosos, Quarto bom, cama boa e uma excelente ducha. Café da manhã um pouco fraco, mas, bom.

Hotel area info

Restaurants

1 Restaurant On Site
  • Irius Gastronomia
    • Cuisine
      Brazilian
    • Ambience
      Traditional • Modern

House rules

Swan Novo Hamburgo takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubElo credit cardCash

The fine print

Must-know information for guests at this property

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Small pets are allowed for a surcharge.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent´s ID.

Please note payment is due at check-in.

When traveling with pets, please note that an extra charge of 70 BRL per pet, per night applies.

Please note that a maximum of 1 pet is allowed.

All pets staying at this property must have up-to-date vaccinations.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Swan Novo Hamburgo