• City view
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safe

Featuring a seasonal outdoor swimming pool, this property is located in Surrey, on site with Kwantlen Polytechnic University. A hot tub and fitness center are also provided. Valet and concierge services are available. Surrey Central Skytrain station is 2 minutes' walk away. Every room includes a flat-screen TV. All rooms include a private bathroom. For your comfort, you will find bathrobes, free toiletries and a hairdryer. The on-site Dominion Bar + Kitchen restaurant serves breakfast, lunch and dinner. Guests can also grab a coffee at the on-site coffee shop. Vancouver International Airport is 15 mi away. Surrey City Hall is 1148 feet away, Simon Fraser University Surrey Campus is 1312 feet away and Surrey Memorial Hospital is 1.2 mi away.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Autograph Collection
Hotel chain/brand
Autograph Collection

Property highlights

Top Location: Highly rated by recent guests (8.4)

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.9
Comfort
9.0
Value for money
8.0
Location
8.4
Free WiFi
9.1
High score for Surrey
Select topics to read reviews:

See what guests loved the most:

  • F
    Canada Canada
    The location was nice even though the view was the skytrain station 🤪. The showers were nice and the toilet having another room was nice too.
  • Vardan
    United States of America United States of America
    The person at check-in was very nice and friendly. Staff is awesome, location is great, the subway station is one minute walk from the hotel, hotel is nice, room is Clean and comfortable, cafe and restaurant are very good
  • Ross
    Canada Canada
    Very clean, nice staff, restaurant food was very good

Hotel area info

Restaurants
2 Restaurants On Site

  • Dominion Bar + Kitchen
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
  • Prado Cafe
    • Open for
      Breakfast • Lunch • Dinner

Amenities of Civic Hotel, Autograph Collection
Great facilities! Review score, 8.5

Most popular amenities
  • 2 swimming pools
  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • Fitness center
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
  • View
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs CAD 20 per day.
  • Electric vehicle charging station
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Private entrance
  • Laptop safe
  • Carpeted
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool
  • Beach chairs/Loungers
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool
  • Beach chairs/Loungers
Spa
  • Fitness
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English
  • Filipino

House rules

Civic Hotel, Autograph Collection takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CAD 500 is required on arrival. That's about USD 365. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 19

Pets

Pets are allowed. Charges may apply.

Mastercard Visa Discover JCB Diners Club American Express Civic Hotel, Autograph Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

A CAD 50 fee per stay applies for guests traveling with pets. There is a 50 kg maximum per room for pets.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Civic Hotel, Autograph Collection of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of CAD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Civic Hotel, Autograph Collection

  • The prices at Civic Hotel, Autograph Collection may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Civic Hotel, Autograph Collection include:

    • Double
    • Quad

  • Civic Hotel, Autograph Collection has 2 restaurants:

    • Prado Cafe
    • Dominion Bar + Kitchen

  • Civic Hotel, Autograph Collection offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Swimming pool

  • Civic Hotel, Autograph Collection is 2,450 feet from the center of Surrey. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Civic Hotel, Autograph Collection is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.