About this property

Located in the center of Neuchâtel, Hôtel de l’Ecluse is only 984 feet from the shores of Lake Neuchâtel. Guests enjoy breakfast either in the new breakfast room or in the patio in the shade of a fig tree. Free WiFi is provided. The rooms are individually decorated with a romantic, smart or colorful theme. All rooms come with flat-screen cable TV and a mini-bar, an some have a kitchenette which can be used on request. The private bathrooms have a shower and hairdryer. South-facing rooms offer view of the Neuchatel Castle, while north-facing rooms overlook the courtyard with its garden. Two public underground parking garages are nearby, and one of them offers direct access to the Hôtel de l'Ecluse. Charges are applicable. Within easy reach of public transportation, Hôtel de l’Ecluse is only a 2-minute walk from several restaurants, the center and shopping facilities. Restaurants or sports activities can be booked at the reception desk.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.7)

    • Breakfast Info

    • Continental, Buffet

    • Parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 king bed
and
1 queen bed
1 king bed
and
1 sofa bed
1 queen bed
Bedroom
1 king bed
Living room
1 sofa bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jeff
    United States United States
    Centrally located. Wonderful and friendly staff. Quiet and relaxing.
  • Scott
    Switzerland Switzerland
    The double room was very spacious. It had a nice sofa, as well as a lounge chair. The bed was very comfortable. The room was spotlessly clean. The room was at street level, but with the triple-pane windows closed there was zero street noise....
  • Richard
    Canada Canada
    immaculate modern hotel, with well equipped rooms and a great location; the Neuchâtel tourist ticket (provided for free by the hotel) was an excellent unexpected bonus; breakfast was good.
  • Kieu
    Netherlands Netherlands
    Thoughtful room service. When they saw we borrowed some plates and cutleries, they brought us also dish soap and kitchen towels without us asking for it. Friendly receptionists.
  • Rick
    Canada Canada
    The kitchenette was very handy for a longer stay. The room size was good with opening windows to allow for fresh air.
  • Anne
    United Kingdom United Kingdom
    Spacious, clean, cool room. Hotel in very convenient location for old town.
  • Colin
    United Kingdom United Kingdom
    Tastefully modernised hotel, spacious bedroom and bathroom. Helpful and friendly staff.
  • Daphne
    Hong Kong Hong Kong
    Nice location & nice staffs, clean room & good size of the room.
  • Valeria
    Italy Italy
    Very cozy hotel. It is located at a walking distance from the railway station (I would say ten-fifteen minutes). Anyway, the bus stop is not far (one-two minute walking). The city centre begins immediately after the street, even if the core part...
  • Robyn
    Australia Australia
    Breakfast was generous with its choices for the continental style. We enjoyed it.

Hotel area info

House rules

Hôtel de l'Ecluse takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 9 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 years old
Crib upon request
Free
Extra bed upon request
CHF 20 per child, per night
4 - 11 years
Extra bed upon request
CHF 20 per child, per night
12+ years
Extra bed upon request
CHF 45 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroEC-CardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hôtel de l'Ecluse of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hôtel de l'Ecluse