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About this property
The remodeled Enjoy Pucón Hotel has the best location in the city , on the shores of the beach and inserted in the center of Pucón. The Hotel has a modern spa, gym, pub-restaurant, casino, semi-sports pool and outdoor heated family pool located in our recreation center, business center, as well as spacious common areas, which only a historic building like ours can offer. Most of the rooms have a view to the lake or to the Villarrica volcano, allowing our guests the possibility to enjoy the best views that the destination can offer. Enjoy Pucón Hotel possess spacious and modern rooms, all include cable TV, wifi, hair dryer, private bathroom, air conditioning, among other. Just one Square away is located the Enjoy Pucón Casino, which also has different entertainment activities. Our staff will be happy to give you the best experience and recommend you the best options to know and enjoy your visit such as tours to wilderness areas like Huerquehue and Villarrica, thermal waters, adventure tourism activities (kayak, rafting, zip line, etc), gastronomy, handicrafts, volcano tours, waterfalls tours, cultural activities, among others.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 4 swimming pools
- Free parking
- Free Wifi
- Family rooms
- Spa
- Beachfront
- Airport shuttle
- Restaurant
- Bar
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Guest reviews
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Guests who stayed here loved
- Alison
United States“Friendly, convenient location to town and on the lake, roomy, spectacular view” - Ck
Vietnam“The whole hotel was well maintain and keep sufficient warm in the whole hotel when it was cold and rainy during our stay. The restaurant menu price was reasonable. The breakfast was really good with wide variety of choice.” - Daniela
Australia“The location. The view is very nice and it’s close to everything.” - Harri
Chile“Mixed Bag: Stylish Rooms, So-So Breakfast" Our recent stay at Gran hotel Pucon was a mixed experience. The hotel has clearly undergone a significant renovation, and the rooms are now absolutely stunning. "Modern decor, comfortable beds, and...” - Francisca Chile“Beds, showers, breakfast, pool, kids club, attention of the staff”
- Cristian Chile“Remodeled hotel, good facilities, clean, good size rooms, friendly staff, extraordinary location. It has a nursery for children, which is a very good idea to complement a family stay. The breakfast buffet was the best, very wide variety and quality.”
- Christina
Singapore“Wonderful hotel, with beautiful sceneries around, clean, safe and friendly staffs.” - Luca
Switzerland“Amazing place, very caring staff. Once again only one person spoke English, which seems like a huge missed opportunity. It wasn't spotless, but clean enough to not care, room was nice, food was ok. Didn't use the gym/spa/pools.” - Mendoza
Argentina“Hermoso lugar, muy buen servicio, excelente limpieza, amables, cómodo” 
Analia
Uruguay“Hermosas áreas comunes. Habitación correcta. Buena ubicación.”
Hotel area info
Restaurants
- Bar Restaurante Rangue
- Open forBreakfast • Lunch • Dinner • Cocktail hour
- AmbienceFamily-friendly
House rules
Child policies
Children of all ages are welcome.
Children 9 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
All reservations must be guaranteed with a valid Credit Card: Visa, Master Card, Diners Club or American Express. As a guarantee of the reservation, the hotel could apply a withholding -not a charge- 10 days prior to the check-in corresponding to the first night of stay plus tax. Foreigners not resident in Chili are exempt from taxes. This retention will only be effective in case the person does not show up or cancels his / her stay outside the established period. The retention is released once the passenger arrives at the hotel.
Use of the Gym: The minimum age to enter the gym facilities is 14 years old. In such cases, the minor must have the express written authorization of whoever has representation and/or guardianship of the minor and must always be accompanied by an adult who is responsible for him/her at all times.
Use of the SPA is for people over 18 years of age.
LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A child up to 8 years old is allowed to share a bed with their parents.
Use of the SPA is only for those over 18 years of age. Use of the SPA's Heated Pool requires prior reservation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of $700 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
