“Beautiful very large room, and the little courtyard was a lovely place for breakfast. Also a great location for the central market and Plaza. Staff very friendly. ”

“Alejandra (receptionist) was incredibly helpful with a serious problem we had. She speaks English perfectly. Very kind. The night person was very helpful.”

“Well restored old building, excellent locations in the central district. Helpful staff, very quiet rooms. Liked the furnishings and the comfortable common spaces. The patio is great place to enjoy a drink after a busy day”

“The hotel was in a great location, the rooms were very comfortable and clean. The staff was very helpful. For being in the middle of downtown Santiago, the rooms were very quiet.”

“Beautiful classic building, helpful friendly staff”

“Historic charm...extra high ceilings...staff so very helpful”

“The staff was quite helpful and available. Arranged taxis for us to and from the airport. The location from plaza de Armas is about 4-5 blocks. 30min walk to bellavista neighborhood. Cute courtyard with a decent breakfast in the am. Comfortable beds and warm water for showers. Great price. ” Read more

“oh my gosh! where do I begin! What a gem!!!! This far exceeded my expectations. The staff was amazing and Genisis treated us like family. We couldn't have asked for more. The location was central and within walking distance of many city highlights. Clean quaint,and full of charm.” Read more

“The staff members were all very helpful. We arrived prior to check in time and they made sure we were comfortable and our bags taken care off. We had a late flight out and they kept our bags and even provided a room for us to change and freshen up in after a day in Santiago after checkout. Twice they arranged airport transportation without any surprises. Room was clean and comfortable.” Read more

“Safe and historic hotel, the sheets etc were great.”