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About this property

Comfortable Accommodations: Hemu House in Fenghuang offers family rooms with private bathrooms, air-conditioning, and free WiFi. Each room includes a work desk, TV, and soundproofing for a pleasant stay. Exceptional Facilities: Guests can relax in the garden or lounge area. The property features a shared kitchen, private check-in and check-out services, and a 24-hour front desk. Additional amenities include a patio, hypoallergenic bedding, and city views. Convenient Location: Located 24 mi from Tongren Fenghuang Airport, Hemu House is highly rated for its convenient location and excellent service. Guests appreciate the property staff and the support they receive during their stay.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the top-rated area in Fenghuang County, this property has an excellent location score of 9.7!

    • Want a great night's sleep? This property was highly rated for its very comfy beds.


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Availability

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Room Type
Number of guests
 
1 king bed
1 twin bed
and
1 queen bed
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Xiaogan
    United States United States
    The location is great, the staff is very friendly and helpful.
  • Bruce
    Thailand Thailand
    A value for money hotel in a quiet location albeit only a few minutes walk to the river .The staff were very friendly and helpful and the hotel was only a 5 minute walk away from where you catch the shuttle bus to go to the high speed train station.
  • Wai-leng
    United States United States
    A helpful staff. A nice, clean and comfortable room. The location is very good too.
  • Willy
    France France
    Very well located hostel with English speaking staff. The rooms were modern and clean.
  • Julia
    Canada Canada
    Really great location a super short walk from the noisy part of town, so it was calm and peaceful to sleep here. Hosts were always present, the room was clean and comfortable. Would recommend!
  • Lily
    United States United States
    Good location. Veronica, the owner is very nice and helpful. Highly recommended the place if you come to Fenghuang!
  • Eveline
    Germany Germany
    Lovely, comfortable space and veronica was super helpful and great. Great location too. Highly recommended
  • Carine
    Belgium Belgium
    Location is great, just a few steps from the river and 3 minutes away from the shuttle bus coming from the train station. Veronica speaks perfect English and helped us a lot in organizing our day and recommend some places to eat and get a coffee...
  • Vahid
    South Korea South Korea
    It has quite good price and very close to tourist attractions. Veronica speaks English and can help in everything. They gave us a gift in check out. The room itself was clean and comfortable. I will definitely stay here for my future trips.
  • Henry
    United States United States
    The rooms are spacious and clean. The staff is very warm and helpful. The location is great. Only a short walk to the city center.

Managed by Veronica

Company review score: 9.6Based on 424 reviews from 1 property
1 managed property

Company info

Two years experience of living overseas and eight years experience of runing hotels in Fenghuang old city, we have a great knowledge of the needs of both eastern and western guests. Our English speaking staff are willing to be your "private tour guide" of travelling in China.

Property info

Hemu House is located inside the old city, about 3 minutes walk to the river and bars. All the major attractions are in walking distance while the most popular sight - the Rainbow Bridge is only 100 meters from our place. There are 30 diverse kinds of rooms in our hotel and a public area where you can relax with our free tea and coffee and meet new people from all over the world.

Languages Spoken

English,Chinese

Area info

Amenities of Hemu House

Great facilities! Review score, 8.5

Most popular amenities

  • Parking
  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • Family rooms
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens

Outdoors

  • Garden

Kitchen

  • Shared kitchen
  • Cleaning products
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Drying rack for clothing

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Live music/Performance
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
    Off-site
  • Hiking
    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • TV

Food & Drink

  • Tea/Coffee maker

Internet
Good free Wifi 29 Mbps. Suitable for streaming HD content and making video calls. Speed test carried out by the host.

Parking
Public parking is available at a location nearby (reservation is needed) and costs CNY 80 per day.

    Transportation

    • Public transit tickets

    Front Desk Services

    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Express check-in/out
    • 24-hour front desk

    Entertainment & Family Services

    • Board games/Puzzles

    Cleaning Services

    • Daily housekeeping
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security

    General

    • Shuttle service
      Additional charge
    • Pet bowls
    • Carbon monoxide detector
    • Grocery deliveries
      Additional charge
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
      Additional charge
    • Tile/Marble floor
    • Heating
    • Soundproof
    • Car rental
    • Soundproof rooms
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Languages Spoken

    • English
    • Chinese

    House rules

    Hemu House takes special requests – add in the next step!
    Check-in
    From 2:00 PM to 11:30 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    From 6:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Refundable damage deposit
    A damage deposit of CNY 100 is required on arrival. That's about $13. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0+ years
    Extra bed upon request
    CNY 50 per person, per night

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are allowed on request. Charges may apply.
    Accepted payment methods
    VisaMaestroUnionPay debit cardUnionPay credit cardCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Quiet hours
    Guests need be quiet between 9:00 PM and 8:00 AM.

    The fine print

    Must-know information for guests at this property

    A map of Fenghuang Old Town is offered for free.

    Please check your email for transportation information after reservation.

    Please kindly note that heating is available at an additional cost of CNY 20 per room per day.

    For epidemic prevention and control needs, the property do not provide pillow blankets and other facilities that cannot be disinfected daily. Thanks for understanding.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hemu House of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

    This property does not accommodate bachelor(ette) or similar parties.

    Quiet hours are between 21:00:00 and 08:00:00.

    A damage deposit of CNY 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    FAQs about Hemu House