About this property

Featuring Silk Road elements in its design, Grand Hyatt Xi'an provides guest rooms outfitted with cozy furnishings and modern decoration. Local and multicultural culinary experience awaits at 5 restaurants and bars. Free tour bus service is available during weekends and public holidays. Grand Hyatt Xi'an is about 5 minutes' walk from Xi’an Greenland PICO International Conference and Exhibition Center and 10 minutes on foot from Yongyang Park. It is a 35 minutes' drive to Xi'an North Railway Station and Xi’an Xianyang International Airport, and 40 minutes' drive to Xi'an Railway Station and Terracotta Army. Guest rooms in the hotel are equipped with a kettle. The rooms come with a private bathroom with free toiletries and a hairdryer. The rooms at Grand Hyatt Xi'an come with a seating area. The event venues on level 3 includes a grand ballroom (985 sqm) and a grand salon (321 sqm). The shifting 360° graphics across the curving LED screens brings a completely immersive experience and amazing photographs. Xiuqiao Chinese restaurant serves classic Shaanxi and Cantonese feast and features traditional roast duck, while Asian BBQ provides a variety of grilled meats, seafood and seasonal vegetables. On the 22nd floor of the hotel you will find a all-day buffet restaurant and a lobby lounge offering exquisite handmade desserts and afternoon tea set menus. There is an authentic Italian restaurant and sky bar on the 23rd floor.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Hyatt
Hotel chain/brand
Grand Hyatt

Property highlights

    • Top Location: Highly rated by recent guests (8.0)

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
1 king bed
2 twin beds
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
2 twin beds
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
1 king bed
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Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Goo
    United States United States
    large rooms and nice interior. I love the separate dressing room
  • Jean
    France France
    The breakfast was very good and was varied with fresh orange Juice.
  • Fawzeya
    United Arab Emirates United Arab Emirates
    We had a truly wonderful stay at this superb hotel; the only consideration is its location far from the central sightseeing spots
  • Dong
    South Korea South Korea
    Ms Chery,manager of front desk and Ms Alice of Cafe showed their attitude and skills to satisfy customers
  • Umberto
    Italy Italy
    Wonderfull building and rooms with very nice view. Nice 24h gym.
  • Pierre
    Luxembourg Luxembourg
    L hôtel a des top finitions , nous avions une chambre pour nous 4 et c était un vrai havre de paix après les journées bien chargées . Un peu loin du centre mais les taxis sont directement là à un prix modéré .
  • Anonymous
    South Korea South Korea
    가족들과 같이 여행을 가서 페밀리 룸을 예약했습니다. 방도 넓고 깨끗하고 너무 좋았습니다. 제가 서안을 처음으로 가서 정확히는 모르겠지만 위치는 중심지에서 좀 떨어진 것 같아요. 그래서 조용했습니다. 주변에 한국인 식당이 있는 한인타운이 있는데 호텔에서 걸어서 5분 정도 거리입니다. 부모님께서 한식을 좋아하셔서 계획했던 것은 아니지만 오히려 더 좋았습니다. 직원들은 더할 나위없이 친절했습니다. 다음에 서안에 다시 간다면 저는 이 호텔 추천요^^

Hotel area info

Restaurants

1 Restaurant On Site
  • Grand Cafe
    • Cuisine
      Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Gluten-free • Dairy-free

Amenities of Grand Hyatt Xi'an

Great facilities! Review score, 9.7

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Free parking
  • Spa
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Bidet
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Terrace
  • Garden

Kitchen

  • Refrigerator

Activities

  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Video
  • DVD player
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Front Desk Services

  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Grocery deliveries
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

    Spa

    • Locker rooms
    • Personal trainer
    • Fitness classes
    • Fitness
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Spa
      Additional charge
    • Fitness center

    Languages Spoken

    • English
    • Chinese

    House rules

    Grand Hyatt Xi'an takes special requests – add in the next step!
    Check-in
    From 2:00 PM
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 13 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay debit cardUnionPay credit cardCash

    The fine print

    Must-know information for guests at this property

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.

    Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

    FAQs about Grand Hyatt Xi'an