• Garden
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

In a prime location in the center of Suzhou, Park Hyatt Suzhou provides air-conditioned rooms with free WiFi, free private parking and room service. Among the various facilities of this property are a fitness center, a garden and a shared lounge. The property has a 24-hour front desk, an ATM and currency exchange for guests. At the hotel, every room includes a desk. All guest rooms at Park Hyatt Suzhou are equipped with a flat-screen TV with cable channels and a safety deposit box. The daily breakfast offers continental, Asian or vegetarian options. At the accommodation you'll find a restaurant serving American, Chinese and British cuisine. A vegetarian option can also be requested. Park Hyatt Suzhou has a terrace. Jinji Lake is 3.6 miles from the hotel, while The Lingering Garden is 10 miles away. The nearest airport is Sunan Shuofang International Airport, 28 miles from Park Hyatt Suzhou.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Park Hyatt
Hotel chain/brand
Park Hyatt

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental, Vegetarian, Asian

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.6
Cleanliness
9.7
Comfort
9.6
Value for money
8.8
Location
8.9
Free WiFi
7.5
High score for Suzhou
Select topics to read reviews:

See what guests loved the most:

  • Andrey
    Russia Russia
    Я посетил сотни отелей и более 40 стран. Этот отель является образцом дизайна и сервиса. Спасибо большое команде отеля
  • Hao
    China China
    因为是柏悦,所以对品牌和酒店的期待自然就摆在那里。硬件什么的都在线,软装也挺不错。大家提到的松树锦鲤,的确是很养眼。整体环境也挺好。根据房型酒店安排了有一点点湖景的房间,虽然另一边仍然是工地,但总体的view也可以接受。 床很舒服,柏悦的遮光帘一直是我我非常喜欢的。早餐也不错,老鸭粉丝汤特别好吃。因为是生日,酒店还送了小蛋糕和酒。 泳池很好,有一大一小两个池。
  • R
    Ran
    China China
    整个酒店的设计太漂亮了,装潢细节也十分用心,房间布置高级又温馨舒适。 员工专业有礼貌。 位置在苏州工业园,很安静。旁边就是金鸡湖景区,可延湖边步道散步。

Hotel area info

Restaurants
3 Restaurants On Site

  • 西洲轩
    • Cuisine
      Chinese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional • Modern
    • Dietary options
      Vegetarian
  • 悦厅
    • Cuisine
      American • British • European
    • Open for
      Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian
  • 悦阁
    • Cuisine
      Seafood • Steakhouse • International • European • Grill/BBQ
    • Open for
      Dinner • Cocktail hour
    • Ambience
      Traditional • Modern • Romantic

Amenities of Park Hyatt Suzhou
Great facilities! Review score, 9.6

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Bathtub or shower
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Activities
  • Happy hour
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Car rental
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
Indoor swimming pool
  • Open all year
  • Adults only
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • Mandarin
  • English

House rules

Park Hyatt Suzhou takes special requests – add in the next step!

Check-in

From 2:00 PM to 5:00 PM

Check-out

From 6:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club American Express Cash Park Hyatt Suzhou accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Park Hyatt Suzhou

  • The prices at Park Hyatt Suzhou may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Park Hyatt Suzhou can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Park Hyatt Suzhou has 3 restaurants:

    • 西洲轩
    • 悦厅
    • 悦阁

  • Check-in at Park Hyatt Suzhou is from 2:00 PM, and check-out is until 12:00 PM.

  • Park Hyatt Suzhou offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Massage
    • Personal trainer
    • Beauty services
    • Swimming pool
    • Facial treatments
    • Locker rooms
    • Body treatments
    • Happy hour
    • Body scrub
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Massage chair
    • Fitness
    • Yoga classes
    • Fitness classes

  • Park Hyatt Suzhou is 7.5 miles from the center of Suzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Park Hyatt Suzhou is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Park Hyatt Suzhou on this page.

  • Room options at Park Hyatt Suzhou include:

    • Suite
    • Triple