Phoenix Haven
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About this property
Central Location: Phenix Haven in Fenghuang County offers a central location with Tongren Fenghuang Airport 24 mi away. Guests appreciate the convenient position for exploring the area. Comfortable Accommodations: The hotel features family rooms with private bathrooms, air-conditioning, and free WiFi. Additional amenities include a lounge, concierge service, and a tour desk. Exceptional Service: Private check-in and check-out, express services, and a tour desk enhance the guest experience. The property staff provide excellent service support. Guest Favorites: Guests highly rate Phenix Haven for its central location, convenient position, and attentive staff.
Couples in particular like the location – they rated it 10 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Parking
- Non-smoking rooms
- Family rooms
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Guest reviews
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Guests who stayed here loved
Nathalie
Switzerland“Friendly staff who explained the activities and what to see in the area. Nice, clean rooms in a central but quiet location. They even sent my adapter straight away to my next destination which was very kind. Highly recommend.”- Lisa
Belgium“Clean, friendly host, perfect location, would recommend to anyone.” - 腾达
China“My stay at Phoenix Haven was exceptional! The owner was incredibly kind and went out of their way to ensure I had a great experience. They provided me with a map of the ancient town and gave excellent recommendations. The room was spotless, and...” - Irina China“Phoenix Haven is the perfect base for exploring the old town. The owner’s hospitality made my stay even more enjoyable. I received a warm welcome upon arrival, and the staff was always available to help with anything I needed. The room was cozy...”
- 周圆圆 China“Phoenix Haven offered the perfect combination of comfort, service, and location. The owner was always ready to assist with anything and provided useful tips for sightseeing in the area. The room was comfortable, clean, and well-maintained. The...”
- Babetianz China“We stayed at Phoenix Haven for two nights and absolutely loved it! The guesthouse is full of charm, with traditional-style decor and a relaxing atmosphere. The host went above and beyond to make our stay comfortable, even providing a hand-drawn...”
- Emily
Italy“The room was clean, comfortable, and well-maintained, offering a peaceful retreat after a day of sightseeing. Despite being close to the lively areas, it was quiet at night, ensuring a good night’s sleep. If you're looking for a cozy and welcoming...” - Irina
Russia“I had a fantastic stay at Phoenix Haven! The location is perfect, right inside the scenic area, making it easy to explore the ancient town on foot. The owner is incredibly hospitable and provided me with a detailed map and great local tips. My...” - Lv
United Kingdom“I had a wonderful stay at Phoenix Haven! The location is perfect—right inside the ancient town but tucked away in a quiet alley, so you can enjoy both the charm and the tranquility of Phoenix. The room was clean, comfortable, and beautifully...” - Link
Germany“Staying at Phoenix Haven was an amazing experience. The guesthouse is beautifully decorated with a cozy and authentic atmosphere. The bed was comfortable, and the amenities were well-maintained. What stood out the most was the hospitality—the host...”
Hotel area info
Amenities of Phoenix Haven
Most popular amenities
- Free Wifi
- Parking
- Non-smoking rooms
- Family rooms
Bathroom
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Kitchen
- Electric kettle
Room Amenities
- Clothes rack
PetsPets are allowed on request. Charges may apply.
Activities
- Bicycle rentalAdditional charge
InternetWifi is available in the rooms and is free of charge.
ParkingPublic parking is available at a location nearby (reservation is needed) and costs CNY 40 per day.
Services
- Shared lounge/TV area
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Car rental
- Express check-in/out
Front Desk Services
- Invoice provided
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- SafeAdditional charge
General
- Air conditioning
- Smoke-free property
- Family rooms
- Non-smoking rooms
Languages Spoken
- English
- Chinese
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Phoenix Haven of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property reserves the right to release the room after 18:00:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.
This property does not accommodate bachelor(ette) or similar parties.
A damage deposit of CNY 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
