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About this property

Located in the famous Wulingyuan Scenic Area, Pullman Zhangjiejie Hotel is a hotel with a seasonal outdoor pool. The rooms feature free wired internet. Guests can work out in the fitness center or enjoy a relaxing massage. Karaoke facilities are provided. There is also a pool table on site. Free parking is available. Meeting facilities are also available. Pullman Zhangjiejie Hotel is 22 mi from Zhangjiajie Railway Station and 25 mi from Zhangjiajie Hehua Airport. It is 6.2 mi from Huanglong Cave, 12 mi from Huangshi Zhai, 4.3 mi from Tianzi Mountain and 1.9 mi from Wulingyuan Scenic Area. Baofeng Lake is 3.1 mi away. With an open kitchen, the V - Café serves Southeast Asia cuisine. FENG Chinese Restaurant offers Hunan and Cantonese food, as well as characteristic dishes of Tujia minority group. Other dining options include V Restaurant, Tea Pavillon and Lobby Bar. The air-conditioned rooms are fitted with a mini-bar, a fridge and a safety box. The bathrooms come with both bathtubs and shower facilities. Bathrobe, free toiletries and slippers are provided. Pullman Zhangjiajie Hotel is reducing the reliance on single-use plastics in their toiletries.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pullman Hotels and Resorts
Hotel chain/brand
Pullman Hotels and Resorts

Property highlights

    • Top Location: Highly rated by recent guests (9.2)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Free parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
2 full beds
2 full beds
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Gail
    United States United States
    The location, the simple elegance, the pool, the restaurant, and the most helpful staff.
  • Guneet
    India India
    It was one of the few stays that I would remember forever. Beautiful property, great people and excellent hospitality. It is center located and has a lot of shops and restaurants at a walking distance. Their attention to small details and your...
  • Amit
    India India
    The tour manager at the hotel is very considerate and super helpful. Good breakfast and spa.
  • Essam
    Saudi Arabia Saudi Arabia
    Breakfast was fresh and satisfying each morning. The room was clean, comfortable, and well-equipped. Location is ideal—close to key attractions and transport. Overall, a pleasant and convenient stay.
  • Martha
    United States United States
    Breakfast was very good! And location was amazing--about a 15 minute walk to the east gate of Zhangjiajie National Forest. And the staff was very helpful, especially in giving tips for our itinerary and having a van and driver available when we...
  • Severine
    Belgium Belgium
    The hotel is conveniently located at a walking distance from the entrance of the national park. The rooms, pool, and gym are nice. The consierge provide great dining recommendations for outside the hotel. Would definitely recommend it.
  • Deborah
    Singapore Singapore
    Great location next to the river and walking distance from the Wulingyuan park entrance. Pool looked great but was not open in February. Good gym facilities.
  • Eva
    United States United States
    Best location . I like the bedsheet and pillow , very clean and comfortable bed .
  • Kai
    United States United States
    relative to others this is probably one of the best, the staff was very friendly, helpful and professional
  • Ivan
    China China
    Great location, nice pool, perfect to explore the mountains

Hotel area info

Restaurants

3 Restaurants On Site
  • V CAFE
    • Cuisine
      Asian • International
  • 聚峰阁
    • Cuisine
      Cantonese • Chinese • Local • Asian
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian
  • 味美餐厅
    • Cuisine
      Cantonese • Chinese • Local • Asian

Amenities of Pullman Zhangjiajie Hotel - Instagrammable

Great facilities! Review score, 8.3

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Non-smoking rooms
  • Free parking
  • Fitness center
  • Room service
  • Facilities for disabled guests
  • 3 restaurants
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Wardrobe or closet

Kitchen

  • Cleaning products
  • Electric kettle

Room Amenities

  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack

Activities

  • Happy hour
    Additional charge
  • Karaoke
    Additional charge
  • Ping-pong
    Additional charge
  • Pool table
    Additional charge

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

    Front Desk Services

    • Lockers
    • Concierge
    • ATM on site
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk

    Cleaning Services

    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe

    General

    • Convenience store on site
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Tile/Marble floor
    • Heating
    • Soundproof
    • Carpeted
    • Soundproof rooms
    • Elevator
    • Facilities for disabled guests
    • Non-smoking rooms
    • Room service

    Accessibility

    • Visual aids (tactile signs)
    • Bathroom emergency cord
    • Lowered sink
    • Raised toilet
    • Toilet with grab rails
    • Wheelchair accessible

    Outdoor swimming pool
    Free!

    • Seasonal
    • Beach chairs/Loungers

    Spa

    • Fitness
    • Foot bath
    • Beach chairs/Loungers
    • Massage
      Additional charge
    • Fitness center

    Languages Spoken

    • Chinese

    House rules

    Pullman Zhangjiajie Hotel - Instagrammable takes special requests – add in the next step!
    Check-in
    From 2:00 PM
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Refundable damage deposit
    A damage deposit of CNY 2,000 is required on arrival. That's about $277. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free
    12+ years
    Extra bed upon request
    CNY 260 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 7 rooms, different policies and additional fees may apply.
    Accepted payment methods
    VisaMastercardDiners ClubJCBUnionPay credit cardCash

    The fine print

    Must-know information for guests at this property

    Guests are required to show a valid government-issued ID card or passport upon check-in.

    The hotel is upgrading some functions of the executive lounge, so the executive lounge is temporarily closed. For more details, please call the hotel front desk: 0744 8888 888.

    A damage deposit of CNY 2,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Pullman Zhangjiajie Hotel - Instagrammable