About this property

Shangri-La Resort, Shangri-La is managed by Shangri-La Hotels and Resorts, offering comprehensive services and 228 cozy and bright guest rooms between 2nd to 9th floors. Ganden Sumtseling Monastery is a 12-minute walk away. Ideally located in the center of Shangri-La, the hotel faces to Longtan Lake Park and located a 10-minute walk from Dukezong Ancient Town. Local markets and shopping streets are within walking distance of Shangri-La Resort, Shangri-La. Shangri-la Airport can be reached in 12 minutes by car from the resort. Designed in Yunnan and Tibetan style, each guest room features stunning mountain or garden views. Extra features air conditioning, flat-screen TV and mini-bar. The private bathroom comes with shower facilities, free toiletries and a hairdryer. Shangri-La Resort offers state-of-the-art facilities including swimming pool, gym, billiards and table tennis. Free airport transfer service is available based on request. Guests can enjoy international buffet and authentic cuisines at the on-site restaurants. Sichuan Style Hotpot is served on the second floor. A wide choice of food are available for buffet breakfast.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

    • Top Location: Highly rated by recent guests (9.3)

    • Breakfast Info

    • Continental, Asian, Buffet

    • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Abigail
    Singapore Singapore
    Beautiful decor - Tibetan style yet not overtly religious. Still with Shangri-La’s signature scent in the lobby. Modern and comfortable rooms. Excellent location within 15mins walk to the Old Town. Service was personalised and staff were very...
  • Mun
    Singapore Singapore
    Clean and amazing ambiance. service staff was good and helpful in suggesting places to tour.
  • Christina
    Malaysia Malaysia
    the mini fridge in our room was locked! A suprise for a 5 star hotel. We called for them to open. But they didnt turn up. And we had to call again. Air cond was not cold in the roo,
  • Shin
    Hong Kong Hong Kong
    Definitely the best hotel to stay when in Shangri La. The facilities were clean and staff were really friendly and helpful. They have good selection of breakfast and dinner.
  • Hock
    Malaysia Malaysia
    The location was superb; 1.4 km from Dukezong ancient city and a short walk to the White Pagoda Temple and the bus stop to take Bus 3 to Songzanlin Monastery. Service was exceptional. We arrived at the resort at about noon and was immediately...
  • Chryssoula
    Austria Austria
    Excellent staff, especially the front desk manager, Becky, was extremely helpful and professional. The breakfast buffet and lunch options were great too.
  • Mads
    China China
    Breakfast and dinner buffet fantastic. Especially if you have been in the mountains for some days for hiking. Then it's amazing with all the good food:-) The service and staff did an amazing job. We had a Wonderfull stay.
  • Yunjia
    Taiwan Taiwan
    都很棒 特別是服務跟裝潢 服務超級讚 裝潢也很用心 謝謝孫經理跟魯茸尼瑪的服務 就算只待了兩天一夜也過得很開心

Hotel area info

Restaurants

2 Restaurants On Site
  • Ani's kitchen
    • Cuisine
      Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional
  • 阿姨家厨
    • Cuisine
      Chinese • Pizza • Seafood • Szechuan • Steakhouse • Local • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian

Amenities of Shangri-La Resort Shangri-La

Great facilities! Review score, 9.1

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Non-smoking rooms
  • Free parking
  • Spa
  • Fitness center
  • Room service
  • Facilities for disabled guests
  • 2 restaurants
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

View

  • Mountain view
  • View

Outdoors

  • Picnic area
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Cleaning products
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Tour or class about local culture
  • Themed dinners
    Additional charge
  • Bike tours
  • Cycling
  • Pool table
    Additional charge
  • Hot tub

Living Area

  • Dining area
  • Sofa
  • Desk

Media & Technology

  • Flat-screen TV
  • TV

Food & Drink

  • Fruit
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Snack bar
  • Breakfast in the room
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Valet parking
  • Street parking

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Auditory guidance
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • Adults only
  • Heated pool
  • Pool/Beach towels
  • Fenced pool

Spa

  • Locker rooms
  • Personal trainer
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Chinese

House rules

Shangri-La Resort Shangri-La takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
CNY 350 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Up to 2 children under 12 years old of a stay-in guest enjoy a free buffet meal at the on-site restaurant. This stay-in guest need to pay the full amount of the meal. Extra children under 12 enjoy 50% discount on buffet meal.

Children under 12 years old of visitors enjoy 50% discount on buffet meal.

One child under 12 years old enjoy a free extra bed in the room. Each room can only accommodate 1 extra bed.

Please note that free airport shuttle service is possible upon special request. For those who are in need of such service, 24-hour prior direct contact with the property providing your arrival or departure details is needed. Contact information can be found on the confirmation letter.

FAQs about Shangri-La Resort Shangri-La