Shangri-La Suzhou
- City view
- Garden
- Swimming pool
- Free Wifi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
About this property
A 2-minute walk from Suzhou New District’s commercial and entertainment areas, Shangri-La Suzhou offers accommodations featuring spectacular views of the city, branded amenities and free Wi-Fi. Located between floors 28-51 of the Metropolitan Tower, The Suzhou Shangri-La’s comfortable and modern rooms feature floor-to-ceiling windows, a 40-inch flat-screen TV and ample workspace. The spacious room allows for an extra large bed with cotton linen. A pillow menu ensures that guests get a good rest. Guests can exercise at the Shangri-La Suzhou’s 24-hour fitness center, a full-size indoor pool or at the outdoor tennis courts. Relaxing treatments are offered by the fully-equipped spa or and a sauna and whirlpools are ready for use. A business center and cash machine are available on site. Fine dining is available at The Shang Palace, which serves Huai Yang, Cantonese and scrumptious regional dishes. Nishimura Restaurant serves daily fresh sushi, while international buffet is on offer at Café Soo. Other dining options include Deli Soo. Guests can enjoy beverages at this property. The Shangri-la Suzhou is 62 mi from Hongqiao Airport in Shanghai and a 15-minute drive from Suzhou Railway Station.
Couples in particular like the location – they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 2 swimming pools
- Free Wifi
- Free parking
- Fitness center
- Non-smoking rooms
- Spa
- 3 restaurants
- Tea/Coffee Maker in All Rooms
- Bar
Guest reviews
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Guests who stayed here loved
- Wei
United Kingdom“Location, fixtures and fittings, staff, value for money.” - John
Isle of Man“Very well run by owners. Well worth 5 stars and excellent value for money.” - Mohd
Malaysia“built it VPN wifi which is really good for oversea travelers. Offered to bigger room for no extra charge. I am really enjoyed it. One thing I like the most the the built in bidet in toilet. The advance bidet with equipped with hot air dry to dry...” - Prakash United Kingdom“Great 5 star hotel opposite a very large 8-9 storey mall with lots of eateries… extra large room”
- Banova
Hong Kong“there were no items for western visitors at the breakfast. You should offer cheese, cold cuts, western food as well.” 
Justin
Singapore“Central location Comfortable room Nice facilities: gym and swimming pool”- Tina
China“The hotel is nice and clean, the staff is very polite and ready to help.” - Graham China“Breakfast was excellent, fitness facilities also great”
- Xia
Canada“老牌五星酒店，地段优越，保养维护的很好，干净整洁，员工礼貌，自助早餐品种繁多总有一款适合自己，去各景点方便，逛街吃饭方便，家庭出行的好选择” - Roberto
Mexico“La ubicación es muy buena! Y el servicio excelente!!”
Hotel area info
Restaurants
- 香宫
- CuisineChinese
- AmbienceFamily-friendly • Traditional • Modern
- 西村日本料理
- CuisineJapanese
- AmbienceFamily-friendly • Traditional • Modern • Romantic
- 咖啡厅
- CuisinePizza • Seafood • Sushi • Local • Asian • International
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Traditional • Modern • Romantic
Amenities of Shangri-La Suzhou
Most popular amenities
- 2 swimming pools
- Free Wifi
- Free parking
- Fitness center
- Non-smoking rooms
- Spa
- 3 restaurants
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bidet
- Towels/Sheets (extra fee)
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
Bedroom
- Linens
- Wardrobe or closet
- Alarm clock
- Extra long beds (> 6.5 ft)
View
- City view
- Landmark view
- Mountain view
- View
Outdoors
- Garden
Kitchen
- Cleaning products
- Electric kettle
Room Amenities
- Socket near the bed
- Drying rack for clothing
- Clothes rack
Activities
- Happy hourAdditional charge
- Badminton equipmentAdditional charge
- Pool tableAdditional charge
- Hot tub
- Tennis courtAdditional chargeOff-site
Living Area
- Sofa
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Food & Drink
- Coffee house on site
- Fruit
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' meals
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWifi is available in the rooms and is free of charge.
ParkingFree public parking is available on site (reservation is not needed).
- Valet parking
- Parking garage
- Electric vehicle charging station
Front Desk Services
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Outdoor play equipment for kids
- Babysitting/Child servicesAdditional charge
Cleaning Services
- Daily housekeeping
- Suit press
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
General
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Tile/Marble floor
- Heating
- Soundproof
- Car rental
- Laptop safe
- Carpeted
- Soundproof rooms
- Elevator
- Ironing facilities
- Facilities for disabled guests
- Suit press
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Accessibility
- Wheelchair accessible
- Upper floors accessible by stairs only
- Upper floors accessible by elevator
2 swimming pools
Pool 1 – indoorFree!
- Open all year
- Adults only
- Heated pool
- Shallow end
- Pool/Beach towels
Pool 2 – indoor (kids)Free!
- Open all year
- Suitable for kids
Spa
- Kids' pool
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Back massage
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Facial treatments
- Beauty services
- Beach umbrellas
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- Sauna
Languages Spoken
- English
- Japanese
- Chinese
House rules
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
Guests are required to show a valid government-issued ID card or passport upon check-in. Please note that only a valid government-issued ID card is acceptable for Mainland Chinese citizens.
Please kindly note that in order to prevent the spread of the novel coronavirus pneumonia, the hotel's SPA and restaurants are closed until further notice. Breakfast is served at the Executive Lounge on floor 48.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
