You might be eligible for a Genius discount at Somerset Emerald City Suzhou. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Reliable info:
Guests say the description and photos for this property are very accurate.

Sitting on Emerald City Shopping Center, Somerset Residence offers contemporary apartments with easy access to a wide array of shops, restaurants and entertainment outlets. Located in the heart of Suzhou New District, Somerset Emerald City is close to Suzhou’s various industrial parks. Under Somerset Emerald City is a large, modern shopping center housing international fashion stores, eateries and different entertainment options. Suzhou North Railway Station is located about 16 mi away. Each studio and apartment at Somerset Emerald City is furnished with modern amenities, such as a plasma TV. Within the studio or apartment are living areas and kitchens designed to offer you privacy and comfort. Guests can enjoy free in-room internet access or visit one of the Wi-Fi zones to work or keep in contact with loved ones. Somerset Residence offers a convenience store and meal delivery service so that you don’t have to travel far. There is also a restaurant offering home-brewed German beer that can be enjoyed along with a range of fine western and Asian cuisine.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Somerset
Hotel chain/brand
Somerset

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Breakfast Info

    • Buffet

    • Free Parking Available On Site

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 queen bed
1 full bed
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Thiet
    Vietnam Vietnam
    The hotel is located near a metro station and right next to a large, modern shopping mall with plenty of restaurants and shops. In the evening, there are often lively activities in the plaza right across from the hotel entrance. Within the hotel’s...
  • Michael
    United Kingdom United Kingdom
    Great location, nice streets around and large shopping mall just at the next door. Excellent English speaking staff, very nice and convenient apartment, very reasonable price
  • Lye
    Singapore Singapore
    I like the comfortable bed and the functionality of the room. The staff were all very helpful and the lady who register us for breakfast every morning will try to recall my room no. It was a very comfortable stay.
  • William
    United States United States
    The room amenities are great. It's very comfortable. I've stayed here many times.
  • Hong
    Australia Australia
    Professional and courteous staff standing ready to provide helpful assistance, washing/dyer, easy access to public transport and shopping/finning places.
  • Oleksandr
    Ukraine Ukraine
    Location, comfort, room equipment, and utensil. Shopping mall and cafes proximity
  • Seow
    Singapore Singapore
    I like the location. It is located next to a mall and easy access to MRT.
  • Takamasa
    Japan Japan
    It was good location however taxi could not arrive at front of the hotel. The room was clean. The breakfast was very nice especially Chinese food.
  • Korinna
    China China
    A very nice, clean, well-equipped hotel. We really liked our apartment, there was nothing missing. It is in a good location, shopping mall, small shops, restaurants. The city center is a little further away, but it is not a problem with a taxi or...
  • Takamasa
    Japan Japan
    Good hospitality. Good facilities. Good location. Good breakfast!!

Host Info

Company review score: 9.1Based on 223,435 reviews from 258 properties
258 managed properties

Property info

Somerset Emerald City is a serviced apartment in Suzhou, situated on top of The Emerald City shopping mall, giving you instant access to a multitude of international fashion, dining and entertainment facilities. Our one and two-bedroom units are furnished with style and fitted with contemporary and modern decorations, including a fully-equipped kitchen, HiFi system and LCD television with cable and satellite channels. Doing business in Somerset Emerald City is easy and efficient. With wireless internet (WiFi) access and additional business support services and facilities in the Business Centre, you will have full business connectivity in the comforts of your own home.

Languages Spoken

English,Japanese,Chinese

Area info

Restaurants

1 Restaurant On Site
  • 餐厅 #1
    • Open for
      Breakfast
    • Ambience
      Modern

Amenities of Somerset Emerald City Suzhou

Great facilities! Review score, 8.4

Most popular amenities

  • Free Wifi
  • Free parking
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Bar
  • Breakfast

Parking
Free public parking is available on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Internet
Wifi is available in all areas and is free of charge.

Kitchen

  • Cleaning products
  • Toaster
  • Stovetop
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Living Area

  • Sofa
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Telephone
  • TV

Room Amenities

  • Socket near the bed
  • Clothes rack
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Soundproof
  • Ironing facilities
  • Iron
  • Hot tub

Accessibility

  • Upper floors accessible by elevator
  • Entire unit located on ground floor

Outdoors

  • Balcony
  • Terrace

Spa

  • Fitness
  • Fitness center

Food & Drink

  • Fruit
  • Bar

Services & Extras

  • Wake-up service
  • Wake-up service/Alarm clock

Outdoor & View

  • City view
  • View

Transportation

  • Shuttle service
    Additional charge
  • Car rental

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Miscellaneous

  • Visual aids (Braille)
  • Wheelchair accessible
  • Air conditioning
  • Smoke-free property
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

Languages Spoken

  • English
  • Japanese
  • Chinese

House rules

Somerset Emerald City Suzhou takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 2:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CNY 3,000 is required on arrival. That's about $417. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CNY 196 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
CNY 196 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Please note that breakfast is served based on the different room types. The one-bedroom apartment offers only one breakfast and the two-bedroom apartment offers two breakfasts.

This property reserves the right to release the room after 15:00:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of CNY 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Somerset Emerald City Suzhou