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About this property

Elegant Accommodations: Shangri-La Karesansui Hotel in Shangri-La offers a sun terrace, garden, restaurant, and free WiFi. Guests enjoy air-conditioning, private bathrooms, and modern amenities. Comfortable Facilities: The hotel features a lounge, concierge service, family rooms, express check-in and check-out, car hire, tour desk, and luggage storage. Additional amenities include a terrace, bath, and views of local landmarks. Prime Location: Located 3.1 mi from Diqing Shangri-La Airport, the hotel is a 5-minute walk from Guishan Park. Guests appreciate the convenient location, attentive staff, and excellent service support.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Shangri-La, this hotel has an excellent location score of 9.7


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Availability

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Room Type
Number of guests
 
1 king bed
2 twin beds
1 twin bed
and
1 king bed
1 king bed
1 twin bed
and
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Clayton
    United States United States
    The Hotel was intimate. I had a nice room with a space heater and a heated mattress. We had a choice of Asian or Western breakfast which was made to order. The staff was courteous and we were able to communicate easily through Google translate.
  • Maria
    Norway Norway
    Cool hotel, good location and great breakfast. The best of all was the service from the ladies working there, especially the girl in charge - over all expectations!
  • Nur
    Singapore Singapore
    The host was friendly and kind. She is willing to go beyond to ensure that both of us are comfortable.
  • Kimberly
    United Kingdom United Kingdom
    The room was large, clean and modern. The location was very convenient and we could easily explore the old town. The service was great. The staff were very friendly and the hotel offered free pick up from the train station. We had to leave early...
  • Kevin
    Austria Austria
    Hotel is very stylish, the Ladyboss took us 2 days for a trip through the area and gave us very good tips. She also brought us to the train station.
  • Ying
    Singapore Singapore
    The host Karesansui was super nice (and funny) and made our experience in Shangri-La the highlight of our Yunnan trip, which really exceeded our expectations. She was very responsive from the start and picked us up personally from the train...
  • Jun
    Singapore Singapore
    The host picked us up at a very late notice and suggested an itinerary for our very short stay. Turns out to be one of the nicest attractions we went to. The 2hour drive to balagezong flew past with great conversation with the host who personally...
  • Elisa
    Spain Spain
    Lovely boutique hotel in a perfect location. Modern zen-designed interior and comfortable rooms with everything you need. Heated floor and beds are especially appreciated! Outstanding staff, made us feel like home, recommended restaurants,...
  • Kai
    Singapore Singapore
    Heated bed and floor was very comfy. Staff was helpful and very friendly, making us feel like home. Only issue we had was with the TV, we couldn't switch to local channels, but it wasn't a big deal.
  • Ronda
    Singapore Singapore
    The decor is soothing and immediately relaxing. Invokes Japanese Zen and minimalist vibes.

Hotel area info

Restaurants

1 Restaurant On Site
  • 言.意餐厅

    No additional info available

Amenities of Shangri-La Karesansui Hotel

Great facilities! Review score, 8.5

Most popular amenities

  • Airport shuttle (free)
  • Free Wifi
  • Non-smoking rooms
  • Family rooms
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Breakfast

Bathroom

  • Toilet paper
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors

  • Sun deck
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Dining area
  • Sofa
  • Sitting area

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • TV

Food & Drink

  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Shared lounge/TV area
  • Concierge
  • Baggage storage
  • Wake-up service
  • Tour desk
  • Car rental
  • Express check-in/out
  • Airport shuttle

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access

General

  • Electric blankets
  • Air conditioning
  • Smoke-free property
  • Hardwood or parquet floors
  • Heating
  • Family rooms
  • Non-smoking rooms

Languages Spoken

  • English
  • Chinese

House rules

Shangri-La Karesansui Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardUnionPay debit cardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please inform Shangri-La Karesansui Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Shangri-La Karesansui Hotel