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About this property

Historic Setting: Hotel Alster Au in Hamburg is housed in a historic building, offering a unique atmosphere. Guests enjoy garden views and a sun terrace, complemented by free WiFi throughout the property. Comfortable Accommodations: Rooms feature private bathrooms, tea and coffee makers, and parquet floors. Additional amenities include sofa beds, work desks, and free toiletries, ensuring a comfortable stay. Dining and Leisure: A buffet breakfast is served daily, featuring juice, cheese, and fruits. The hotel offers an outdoor fireplace, minimarket, and outdoor play area, catering to all guest needs. Convenient Location: Located 11 mi from Hamburg Airport, Hotel Alster Au is close to attractions such as Inner Alster Lake (13 mi) and Hamburg Central Station (12 mi). Guests appreciate the convenient location and excellent room comfort.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.4)

    • Breakfast Info

    • Buffet

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 twin bed
Bedroom
1 king bed
Living room
2 sofa beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jesper
    Denmark Denmark
    Felt right at home. Perfect stop on the way, with the best beds of the holiday (consensus of full family). Host was very kind and generous. Would certainly visit again - such a pretty and well-kept place.
  • Tasimbanashe
    Germany Germany
    It felt really comfortable like being at home and the room and bathroom were well decorated and equipped with even things like ear buds and a shareable kitchen on the same floor Also makes a great wedding venue The staff was really excellent
  • Edda
    Germany Germany
    Wonderful old house with nice apartment - great for families! Good breakfast!
  • Michal
    Israel Israel
    Proximity to nature and hiking trails. Spacious rooms, equipped dining area for the benefit of the guests. Good feeling of privacy and excellent service
  • Michal
    Israel Israel
    Spacious rooms, a nice dining area where we can eat our own meals, a well-kept yard, a green area suitable for hiking. Good sense of privacy, nice staff.
  • Laurence
    Belgium Belgium
    Nous avons fait l'étape d'une nuit. Très calme. Ils avaient mis un lit de bébé pour notre fils d'1m50 mais ce fut vite réglé. Chambre bien équipée. Une petite kitchenette commune qui peut être utile. Un petit déj ok
  • Linda
    Sweden Sweden
    Vi bokade sent på genomresa och att hitta rätt var lite krångligt då incheckning var på tyska. Till slut hittade vi rätt nyckel med hjälp av ett telefonsamtal. Rummet var väldigt trevligt, ljust och fräscht.
  • F
    Germany Germany
    Sehr schönes, nicht so großes Hotel mit persönlichem Flair, tollen Betten und einem sehr netten und aufmerksamen Personal
  • Bart
    Netherlands Netherlands
    Fijne ruime kamer met ruime badkamer en lekker douche.
  • Karine
    France France
    Les chambres sont magnifiques. Nous avons pu profiter des terrasses et jeux extérieurs dans le calme de la campagne après la visite d’Hambourg. La petite cuisine où l’on peut dîner avec ses propres subsides est un vrai plus.

Hotel area info

House rules

Hotel Alster Au takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of € 820 is required on arrival. That's about $957. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
€ 10 per child, per night
14+ years
Extra bed upon request
€ 24 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardMaestroEC-Card Cash is not accepted

The fine print

Must-know information for guests at this property

Please inform Hotel Alster Au of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of € 820 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hotel Alster Au