• City view
  • Swimming Pool
  • Free WiFi
  • Terrace
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

H10 Puerta de Alcalá is within 100 metres from Madrid's Retiro Park and Principe de Vergara Metro Station. Its stylish rooms feature wooden flooring, minibar and pillow menu. Each room at this hotel is equipped with air conditioning, free WiFi and TV. Amenities are included in the modern bathrooms. The H10 Puerta de Alcalá features a restaurant and buffet style breakfast. Guests can enjoy a drink at the garden lounge-bar. There are also various restaurants and tapas bars within a 5-minute walk. This H10 hotel is a 15-minute walk from the Puerta de Alcalá Gate and Plaza Cibeles. It is a short walk from the Sports Palace and Alcala New Theatre. The Prado Museum is less than 1.5 km away and the historic city centre is a 10-minute Metro ride away. Serrano Shopping Centre is a 20-minute walk away. Barajas Airport can be reached in 20 minutes by metro.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

H10 Hotels
Hotel chain/brand
H10 Hotels

Property highlights

Situated in the best rated area in Madrid, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Asian, American, Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
2 single beds
or
1 large double bed
2 single beds
and
1 sofa bed
1 large double bed
2 single beds
and
1 sofa bed
1 large double bed
1 sofa bed
and
1 large double bed
1 double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.1
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.2
Location
9.4
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Suzana
    Sweden Sweden
    First time in Madrid and first time in one of H10 hotels. I’m so satisfied with everything the hotel had to offer. The room, the cleaning, the service, the location and so on. The best was that it was so central located that we could by walk go...
  • Saskia
    Switzerland Switzerland
    Awesome rooftop terrace and restaurant. Nice room and bathrooms. Great breakfast. Friendly staff.
  • Ricardo
    Ecuador Ecuador
    Very nice and modern, great rooftop. Great location and staff.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1

    No additional info available

Facilities of H10 Puerta de Alcalá
Great facilities! Review score, 8.6

Most popular facilities
  • Outdoor swimming pool
  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Activities
  • Pub crawls
Media & Technology
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not possible) and costs € 31 per day.
  • Parking garage
  • Electric vehicle charging station
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Plunge pool
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Solarium
Languages spoken
  • English
  • Spanish
  • French

House rules

H10 Puerta de Alcalá takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 2 years are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Adult (18+ years)
Extra bed upon request
€ 35 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Red 6000 Diners Club American Express Cash H10 Puerta de Alcalá accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

For non-refundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.

Please note that the property reserves the right to pre-authorise cards prior to arrival.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the full amount of the reservation is due before arrival. H10 Puerta de Alcalá send a link to a secured payment platform.

Please note breakfast and dinner will always be served at the Lobby Bar restaurant, never in the exterior terrace.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about H10 Puerta de Alcalá

  • H10 Puerta de Alcalá has 1 restaurant:

    • Restaurant #1

  • Check-in at H10 Puerta de Alcalá is from 14:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at H10 Puerta de Alcalá may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at H10 Puerta de Alcalá can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • Asian
    • American
    • Buffet

  • H10 Puerta de Alcalá is 1.2 miles from the centre of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at H10 Puerta de Alcalá include:

    • Double
    • Twin/Double
    • Family

  • H10 Puerta de Alcalá offers the following activities / services (charges may apply):

    • Solarium
    • Pub crawls
    • Swimming Pool