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Set in the heart of Newcastle upon Tyne, Oakstays The Quay Gem offers accommodation with city views, just 700 metres from Newcastle Train Station and 1.3 km from Utilita Arena. It is situated less than 1 km from Sage Gateshead and features a lift. Free WiFi is available and private parking can be arranged at an extra charge. The 2-bedroom apartment is fitted with a living room with a flat-screen TV with streaming services, a fully equipped kitchen with a dishwasher and an oven, and 2 bathrooms with a hair dryer. Towels and bed linen are offered in the apartment. The accommodation is non-smoking. Popular points of interest near the apartment include Theatre Royal, Baltic Centre for Contemporary Art and Northumbria University. The nearest airport is Newcastle International Airport, 13 km from Oakstays The Quay Gem.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Newcastle upon Tyne, this property has an excellent location score of 8.6

Private parking available


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
7.6
Facilities
7.7
Cleanliness
7.9
Comfort
8.0
Value for money
8.0
Location
8.6
Free WiFi
7.5
Select topics to read reviews:
Quality rating
Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Oakstays

Company review score: 7.6Based on 24 reviews from 1 property
1 managed property

Company information

We are a family run business which has been operating in Newcastle for over 30 years and we specialise in operating quality serviced apartments in fantastic locations around Newcastle City centre. All our properties are stylishly appointed with all the amenities you would need to make your stay with us enjoyable and memorable. We operate many lovely properties and we have a great team which ensures everything is 'nipping clean' and just right for your arrival. Whichever one of our properties you stay at you can be assured of our commitment to the highest standards which is evident from our stylish interiors and the consistently great reviews we receive from happy guests. We also know this city inside out, having lived here our entire lives so if there's anything you need to know - the best restaurants to go to, the nicest pubs to visit or the best places to visit within or close to the city, just get in touch and we'll tell you everything you need to know. Your comfort and happiness during your stay with us is our top priority so please get in touch if there's anything you think we can do to make things even better.

Property information

Our apartment at Merchants Quay is located on Newcastle's famous Quayside area only minutes walk from a fantastic variety of leisure and entertainment venues which includes great pubs and restaurants and the world renowned Baltic Arts Centre and Sage music venue. Just step outside the front door and you've got immediate access to everything this part of the city has to offer. You can also be in the heart of the city centre in under 5 minutes walk where you'll find all the venues and landmarks the city is famous for. And you'll quickly discover just how friendly and welcoming Newcastle is. Required standards of behaviour - this is a lovely apartment in a quiet residential building. It is essential that the privacy and amenity of residents is respected and observed. In this regard, we will not tolerate anti-social behaviour of any kind. Of course, we want you to fully enjoy your stay here - and in this apartment you will have the perfect base for that - but please be aware that any undue noise or disturbance will result in your stay being terminated.

Neighbourhood information

Newcastle is packed with things to do and places to visit and it's all so close to where you're staying. The Quayside is a great place to be and If you happen to be around on a Sunday check out the Quayside Market which has been around for decades. It's got an atmosphere all of its' own. There's great restaurants everywhere but check out Unos Italian restaurant which is right beside the Tyne Bridge. For a superb gastropub in a proper traditional ale-house setting try The Broad Chare which you'll find about half way between the Tyne and Millennium bridges. Nigella herself said the place was "extraordinarily good" when referring to the Mince and Dumplings she had whilst up here for an appearance at the Sage. You can't really get past that for a recommendation. You can walk to the very centre of the city in under 10 minutes but if you want to travel further afield there is a Metro stop 5 minutes walk away from the apartment where you can travel throughout Tyne and Wear including Newcastle Airport (25 mins). If you like walking there's great walks both up and down the River Tyne which will take you out into beautiful countryside or the other way to spectacular coastal spots.

Language spoken

English

Property surroundings

Facilities of Oakstays The Quay Gem

Most popular facilities
  • Private parking
  • Free WiFi
  • Non-smoking rooms
Parking
Private parking is possible at a location nearby (reservation is not possible) and costs £1.80 per hour.
  • Street parking
  • Accessible parking
Internet
WiFi is available in public areas and is free of charge.
Kitchen
  • Dining table
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Additional bathroom
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Hardwood or parquet floors
  • Carpeted
  • Ironing facilities
  • Iron
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor & View
  • City view
Building characteristics
  • Private apartment in building
Reception services
  • Invoice provided
Miscellaneous
  • Non-smoking throughout
  • Heating
  • Lift
  • Non-smoking rooms
Safety & security
  • Smoke alarms
Languages spoken
  • English

House rules

Oakstays The Quay Gem takes special requests - add in the next step!

Check-in

From 15:00 to 23:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 07:00 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of GBP 149 is required. The property charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children older than 1 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

No cots or extra beds are available.

Age restriction

The minimum age for check-in is 23

Payments by Booking.com

Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Oakstays Quay Gem has rights to ask for 249 GBP of damage deposit. Deposit will be refunded upon of check out in case if no damages.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Oakstays The Quay Gem in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of £149 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.