Get the celebrity treatment with world-class service at The Merchant Hotel

The 5 AA Red Star Merchant Hotel is in the Cathedral Quarter of Belfast's city centre. It offers luxurious air-conditioned rooms, free Wi-Fi, a spa, and a rooftop gymnasium and hot tub. The Merchant is the winner of the Best UK Hotel 2011 award in the International Hotel Awards. All of the elegantly appointed rooms are decorated with original artwork. They each have black-out blinds, a flat-screen TV, and spacious en suite marble bathrooms. The Merchant is a Grade I Listed building dating back to 1860. Its Great Room Restaurant has a huge domed ceiling and offers a fine à la carte menu and traditional afternoon teas. There is a selection of bars, including the Veuve clicquot champagne lounge. Berts Jazz Bar serves food and has live music 7 nights a week. The Spa has 5 treatment rooms and a hydrotherapy area. There is also a sauna and a steam room located on the rooftop.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.6)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
or
1 large double bed
1 large double bed
1 large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.6
Facilities
9.4
Cleanliness
9.5
Comfort
9.6
Value for money
8.5
Location
9.6
Free WiFi
8.3
High score for Belfast
Select topics to read reviews:

Guests who stayed here loved

  • Jodi
    Ireland Ireland
    Breakfast was wonderful. Loved the service and the area. I saw people bring some of the breakfast home with them which I think is a great touch
  • Dominick
    Ireland Ireland
    Central. Excellent friendly staff Great food and beverages
  • Erin
    United States United States
    Everything was beautiful and the staff were great!! We had dinner and breakfast in the great room and both were so delicious. We will absolutely come back to this hotel each time we are in Belfast!!

Hotel surroundings

Restaurants
1 restaurant on site

  • The Great Room Restaurant
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Traditional • Romantic

Facilities of The Merchant Hotel
Great facilities! Review score, 9.4

Most popular facilities
  • Free WiFi
  • Spa and wellness centre
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Room service
  • Bar
Bathroom
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
Bedroom
  • Wardrobe or closet
Kitchen
  • Electric kettle
Room Amenities
  • Drying rack for clothing
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
Food & Drink
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Car hire
  • Carpeted
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Wheelchair accessible
Wellness
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • French
  • Italian

House rules
The Merchant Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubMaestroSolo Cash is not accepted

The fine print
Need-to-know information for guests at this property

Please note, any requests made in the Special Requests box at the time of booking are subject to availability.

With our self catering apartments they are subject to a £100 security deposit at check in, which is refunded on departure.

Please note that when booking 3 rooms or more for the same date of arrival an automatic 5 day cancellation deadline will apply

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Merchant Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about The Merchant Hotel

  • Room options at The Merchant Hotel include:

    • Double
    • Suite

  • The Merchant Hotel has 1 restaurant:

    • The Great Room Restaurant

  • Check-in at The Merchant Hotel is from 15:00, and check-out is until 12:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Merchant Hotel on this page.

  • The prices at The Merchant Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Merchant Hotel is 650 yards from the centre of Belfast. All distances are measured in straight lines. Actual travel distances may vary.

  • The Merchant Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage