Hotel
 The Merchant Hotel

Travel Sustainable property

16 Skipper Street, Belfast, BT1 2DZ, United Kingdom – Excellent location - show map

Excellent location — rated 9.6/10! (score from 623 reviews)

Real guests • Real stays • Real opinions

9.2
Superb
623 reviews

was excellent and relaxing, the food and service by the staff was top class. the bed in the suit was so comfortable been a long time since we had such a good nights sleep. And I have to mention the cocktails are great even if I had one to many 😂 thank you all so much Albert Gibson

Albert United Kingdom

Out of this world never stayed anywhere quite like it staff were amazing room just perfect bathroom you could have held a party free standing bath, drink and food exceptional location perfect my dream hotel did not want to come home

Michelle United Kingdom

Room was excellent and staff very friendly. Good location.

Brian United Kingdom

The room was amazing. Amazing view over the city, super spacious. Shower was fantastic. (always a good sign of a quality hotel). Staff were professional (but not snobby). Location is unbeatable. Quite simple the best place to stay in Belfast. Bar none.

Thetravelmaster United Kingdom

was there for a wedding the food was impeccable! the bar staff including Ethan and Ronan were great banter and took our drunk chat on the chin! made our night!

Angela United Kingdom

Loved the hotel decor. Reception staff really nice & helpful wen checking in & checking out. Breakfast in the grand Hall was superb nd the staff were very attentive. Liked the 12noon checkout which gave us lots of time aftr breakfast to get packed nd relax a while. We were celebrating our wedding Anniversary nd thot the balloon nd chocs were a nice touch.

Liz United Kingdom

Breaky was delish. Check-in staff were exceptional.

Brigden Ireland

Luxurious, beautiful, we felt so well looked after. Had a gorgeous dinner and cocktails in berts jazz bar. Comfiest bed I've ever slept in

Kendra United Kingdom

Very comfortable hotel. Friendly staff. Nice location.

Nerhan South Korea

Amazing experience Location, Staff and Room above expectations Definitely will go back

Sonata United Kingdom
9.2
Superb
623 reviews
  • What guests loved the most:
  • “was excellent and relaxing, the food and service by the staff was top class. the bed in the suit was so comfortable been a long time since we had such a good nights sleep.”
    Albert Albert United Kingdom United Kingdom
  • “Out of this world never stayed anywhere quite like it staff were amazing room just perfect bathroom you could have held a party free standing bath, drink and food exceptional location perfect my dream...”
    Michelle Michelle United Kingdom United Kingdom
  • “Room was excellent and staff very friendly. Good location.”
    Brian Brian United Kingdom United Kingdom
  • “The room was amazing. Amazing view over the city, super spacious. Shower was fantastic. (always a good sign of a quality hotel). Staff were professional (but not snobby). Location is unbeatable.”
    Thetravelmaster Thetravelmaster United Kingdom United Kingdom
  • “was there for a wedding the food was impeccable! the bar staff including Ethan and Ronan were great banter and took our drunk chat on the chin! made our night!”
    Angela Angela United Kingdom United Kingdom
  • “Loved the hotel decor. Reception staff really nice & helpful wen checking in & checking out. Breakfast in the grand Hall was superb nd the staff were very attentive.”
    Liz Liz United Kingdom United Kingdom
  • “Breaky was delish. Check-in staff were exceptional.”
    Brigden Brigden Ireland Ireland
  • “Luxurious, beautiful, we felt so well looked after. Had a gorgeous dinner and cocktails in berts jazz bar. Comfiest bed I've ever slept in”
    Kendra Kendra United Kingdom United Kingdom
  • “Very comfortable hotel. Friendly staff. Nice location.”
    Nerhan Nerhan South Korea South Korea
  • “Amazing experience Location, Staff and Room above expectations Definitely will go back”
    Sonata Sonata United Kingdom United Kingdom

Categories:

  • Staff9.6
  • Facilities9.4
  • Cleanliness9.5
  • Comfort9.6
  • Value for money8.6
  • Location 9.6
  • Free WiFi8.5
High score for Belfast

Stay in the heart of Belfast – Excellent location - show map

The 5 AA Red Star Merchant Hotel is in the Cathedral Quarter of Belfast's city centre. It offers luxurious air-conditioned rooms, free Wi-Fi, a spa, and a rooftop gymnasium and hot tub. The Merchant is the winner of the Best UK Hotel 2011 award in the International Hotel Awards.

All of the elegantly appointed rooms are decorated with original artwork. They each have black-out blinds, a flat-screen TV, and spacious en suite marble bathrooms.

The Merchant is a Grade I Listed building dating back to 1860. Its Great Room Restaurant has a huge domed ceiling and offers a fine à la carte menu and traditional afternoon teas.

There is a selection of bars, including the Veuve clicquot champagne lounge. Berts Jazz Bar serves food and has live music 7 nights a week.

The Spa has 5 treatment rooms and a hydrotherapy area. There is also a sauna and a steam room located on the rooftop.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

The Merchant Hotel has been welcoming Booking.com guests since 24 Jul 2009.

Show me more

Most popular facilities

Free WiFi
Spa and wellness centre
Family rooms
exceptional fitness centre
Non-smoking rooms
Restaurant
Bar

Property highlights

Top location: Highly rated by recent guests (9.6)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Full English/Irish, Vegetarian, Vegan, Gluten-free

Saved to 1259 lists

Availability

When would you like to stay at The Merchant Hotel?

Sorry, reservations for more than 90 nights are not possible.

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose The Merchant Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

9.2
Superb · 623 reviews
Read all reviews
Categories:
  • Staff9.6
  • Facilities9.4
  • Cleanliness9.5
  • Comfort9.6
  • Value for money8.6
  • Location 9.6
  • Free WiFi8.5
High score for Belfast

Select topics to read reviews:

See what guests loved the most:

  • Albert
    United KingdomUnited Kingdom
    “was excellent and relaxing, the food and service by the staff was top class. the bed in the suit was so comfortable been a long time since we had such a good nights sleep. And I have to mention the cocktails are great even if I had one to many 😂...”
  • Michelle
    United KingdomUnited Kingdom
    “Out of this world never stayed anywhere quite like it staff were amazing room just perfect bathroom you could have held a party free standing bath, drink and food exceptional location perfect my dream hotel did not want to come home”
  • Brian
    United KingdomUnited Kingdom
    “Room was excellent and staff very friendly. Good location.”
  • Thetravelmaster
    United KingdomUnited Kingdom
    “The room was amazing. Amazing view over the city, super spacious. Shower was fantastic. (always a good sign of a quality hotel). Staff were professional (but not snobby). Location is unbeatable. Quite simple the best place to stay in Belfast. Bar...”
  • Angela
    United KingdomUnited Kingdom
    “was there for a wedding the food was impeccable! the bar staff including Ethan and Ronan were great banter and took our drunk chat on the chin! made our night!”
  • Liz
    United KingdomUnited Kingdom
    “Loved the hotel decor. Reception staff really nice & helpful wen checking in & checking out. Breakfast in the grand Hall was superb nd the staff were very attentive. Liked the 12noon checkout which gave us lots of time aftr breakfast to get packed...”
  • Brigden
    IrelandIreland
    “Breaky was delish. Check-in staff were exceptional.”
  • Kendra
    United KingdomUnited Kingdom
    “Luxurious, beautiful, we felt so well looked after. Had a gorgeous dinner and cocktails in berts jazz bar. Comfiest bed I've ever slept in”
  • Nerhan
    South KoreaSouth Korea
    “Very comfortable hotel. Friendly staff. Nice location.”
  • Sonata
    United KingdomUnited Kingdom
    “Amazing experience Location, Staff and Room above expectations Definitely will go back”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • I’m looking the room With the jacuzzi in the suit??
    Good Afternoon, We do not have a room or suite in the hotel that has a Jacussi in it. Kind Regards, Erin.
    Asked about: Deluxe Double / Twin Room • Answered on 9 December 2019
  • Says 2 double beds but have to take 2 rooms for 2 x adult and 1 x child. Is this correct?
    Good Morning, If you wish to add children to the reservation please contact our reservations team directly Two rooms may not be required. Kind Regards, Caroline
    Asked about: Deluxe Double / Twin Room • Answered on 23 October 2019
  • Is there free car parking, I have already booked?
    Good Afternoon, Parking is priced at £25.00 per night. Kind Regards, Caroline
    Answered on 16 November 2019
  • hi can I book the hot tub on the roof if I stay , if so is this an additional cost?
    Good Afternoon, Thank you for your enquiry. The hot tub is accessible to all residents and operates a first come first serve basis. Use of the leisure facilities, including the hot tub, are included in your rate. Kind Regards, Jemma
    Asked about: Deluxe Double / Twin Room • Answered on 8 March 2021
  • Very nice of them to include break fast for £600 a night. They are to generous. £600 to lay in a bed. I rest my case.
    Good Afternoon, I am sorry I am not understanding what the question is? To stay in one of our Victorian Suites at £599 breakfast is included. Kind Regards Reservations
    Answered on 27 September 2021

  • Still looking?

    Thanks! You will receive an email as soon as the property has answered your question.

Thanks! You will receive an email as soon as the property has answered your question.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Customs House Belfast
    0.1 miles
  • Big Fish
    0.2 miles
  • Victoria Square Shopping Centre
    0.2 miles
  • Albert Memorial Clock
    0.2 miles
  • St. Annes Cathedral Belfast
    0.2 miles
  • Ulster University, Belfast Campus
    0.3 miles
  • Belfast Central Library
    0.3 miles
  • St. George's Market
    0.3 miles
  • The Linen Hall Library
    0.3 miles
  • Belfast City Hall
    0.3 miles
Top attractions
  • SSE Arena
    0.5 miles
  • St. Peter's Cathedral, Belfast
    0.8 miles
  • The Belfast Empire Music Hall
    0.9 miles
  • Titanic Belfast
    1.2 miles
  • Park Centre
    1.7 miles
  • Belfast Castle
    3 miles
  • Malone House
    3.5 miles
  • Clandeboye Estate
    8.8 miles
  • WWT Castle Espie
    10.5 miles
  • Bangor Marina
    11.1 miles
Natural beauty
  • Lake Strangford Lough
    25 miles
Closest airports
  • George Best Belfast City Airport
    2.4 miles
  • Belfast International Airport
    12.4 miles
  • City of Derry Airport
    58 miles
How to get to The Merchant Hotel from George Best Belfast City Airport
    Car
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
1 restaurant on site

    The Great Room Restaurant

    Cuisine: Local

    Open for: Breakfast, Lunch, Dinner, High tea

    Menu: À la carte

Facilities of The Merchant Hotel

Most popular facilities

Free WiFi
Spa and wellness centre
Family rooms
exceptional fitness centre
Non-smoking rooms
Restaurant
Bar
Food & Drink
  • Wine/champagne Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
Cleaning services
  • Daily housekeeping
  • Dry cleaning Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Wellness facilities
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • French
  • Italian
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.

House rules The Merchant Hotel takes special requests - add in the next step!

Check-in

15:00 - 22:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

01:00 - 12:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 16 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Solo Diners Club American Express The Merchant Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, any requests made in the Special Requests box at the time of booking are subject to availability.
With our self catering apartments they are subject to a £100 security deposit at check in, which is refunded on departure.

Please note that when booking 3 rooms or more for the same date of arrival an automatic 5 day cancellation deadline will apply

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform The Merchant Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Sauna is closed from Thu 18 Jun 2020 until Wed 30 Sept 2020

Fitness centre is closed from Thu 18 Jun 2020 until Wed 30 Sept 2020

Spa/wellness centre is closed from Thu 18 Jun 2020 until Wed 30 Sept 2020

Hot tub/jacuzzi is closed from Thu 18 Jun 2020 until Wed 30 Sept 2020

FAQs about The Merchant Hotel

  • The Merchant Hotel is 650 yards from the centre of Belfast.

  • The Merchant Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Merchant Hotel on this page.

  • From the nearest airport, you can get to The Merchant Hotel by:

    • Car 15min

  • The Merchant Hotel has 1 restaurant:

    • The Great Room Restaurant

  • The prices at The Merchant Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at The Merchant Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • À la carte

  • Room options at The Merchant Hotel include:

    • Double
    • Suite

  • Check-in at The Merchant Hotel is from 15:00, and check-out is until 12:00.