Hotel The Merchant Hotel

16 Skipper Street, Belfast, BT1 2DZ, United Kingdom – Excellent location - show map

Excellent location — rated 9.7/10! (score from 616 reviews)

Real guests • Real stays • Real opinions

9.3
Superb
619 reviews

Beautiful hotel in a great location. Beds were so comfortable and food was amazing. The great dining hall was breathtaking and spa was very relaxing

Eimear Australia

Breakfast was the best part of our stay at the hotel. We liked the size of the room and the bathroom.

Valentina United Kingdom

Our room was exceptionally large ( 330.. If i rebook in the future i will request this room it was amazing!

Laura United Kingdom

Everything was excellent. Friendliness and professionalism of staff. Amazing room, Everything immaculate. Breakfast excellent. Cannot wait to go back.

Mary United Kingdom

staff where lovely and location was amazing. spa was amazing and cocktails to die for, really luxurious stay.

Ellie United Kingdom

very helpful and friendly staff. beautiful rooms and public areas. Excellent breakfasts. loved the cocktail bar. very central location.

Pauline United Kingdom

exceptional service in all areas of the hotel that we used - reception, room service, cocktail bar, berts Jazz bar & the Great room beautiful decor & surroundings throughout the hotel food was amazing. cocktails were fantastic & a real treat room was beautiful & again stunning decor.

Ciara United Kingdom

Staff were very friendly and professional. Facilities superb, food and drink excellent.

Gavin United Kingdom

The location. Breakfast was amazing. Overall beautiful hotel

Naomi United States Minor Outlying Islands

my husband and I stayed over with quite a number of family and friends as The Merchant hosted my daughters wedding that day it was magical the hotel is beautiful and staff all excellent :)

David United Kingdom
9.3
Superb
619 reviews
  • What guests loved the most:
  • “Beautiful hotel in a great location. Beds were so comfortable and food was amazing. The great dining hall was breathtaking and spa was very relaxing”
    Eimear Eimear Australia Australia
  • “Breakfast was the best part of our stay at the hotel. We liked the size of the room and the bathroom.”
    Valentina Valentina United Kingdom United Kingdom
  • “Our room was exceptionally large ( 330.. If i rebook in the future i will request this room it was amazing!”
    Laura Laura United Kingdom United Kingdom
  • “Everything was excellent. Friendliness and professionalism of staff. Amazing room, Everything immaculate. Breakfast excellent. Cannot wait to go back.”
    Mary Mary United Kingdom United Kingdom
  • “staff where lovely and location was amazing. spa was amazing and cocktails to die for, really luxurious stay.”
    Ellie Ellie United Kingdom United Kingdom
  • “very helpful and friendly staff. beautiful rooms and public areas. Excellent breakfasts. loved the cocktail bar. very central location.”
    Pauline Pauline United Kingdom United Kingdom
  • “exceptional service in all areas of the hotel that we used - reception, room service, cocktail bar, berts Jazz bar & the Great room beautiful decor & surroundings throughout the hotel food...”
    Ciara Ciara United Kingdom United Kingdom
  • “Staff were very friendly and professional. Facilities superb, food and drink excellent.”
    Gavin Gavin United Kingdom United Kingdom
  • “The location. Breakfast was amazing. Overall beautiful hotel”
    Naomi Naomi United States Minor Outlying Islands United States Minor Outlying Islands
  • “my husband and I stayed over with quite a number of family and friends as The Merchant hosted my daughters wedding that day it was magical the hotel is beautiful and staff all excellent :)”
    David David United Kingdom United Kingdom

Categories:

  • Staff9.6
  • Facilities9.4
  • Cleanliness9.6
  • Comfort9.6
  • Value for money8.6
  • Location 9.7
  • Free WiFi8.9
High score for Belfast

Stay in the heart of Belfast – Excellent location - show map

The 5 AA Red Star Merchant Hotel is in the Cathedral Quarter of Belfast's city centre. It offers luxurious air-conditioned rooms, free Wi-Fi, a spa, and a rooftop gymnasium and hot tub. The Merchant is the winner of the Best UK Hotel 2011 award in the International Hotel Awards.

All of the elegantly appointed rooms are decorated with original artwork. They each have black-out blinds, a flat-screen TV, and spacious en suite marble bathrooms.

The Merchant is a Grade I Listed building dating back to 1860. Its Great Room Restaurant has a huge domed ceiling and offers a fine à la carte menu and traditional afternoon teas.

There is a selection of bars, including the Veuve clicquot champagne lounge. Berts Jazz Bar serves food and has live music 7 nights a week.

The Spa has 5 treatment rooms and a hydrotherapy area. There is also a sauna and a steam room located on the rooftop.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

We speak your language!

The Merchant Hotel has been welcoming Booking.com guests since 24 Jul 2009.

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Top location: Highly rated by recent guests (9.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Full English/Irish, Vegetarian, Vegan, Gluten-free

Saved to 1072 lists

Most popular facilities

Free WiFi
Spa and wellness centre
Family rooms
exceptional fitness centre
Non-smoking rooms
Restaurant
Bar
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at The Merchant Hotel?

Check-in date
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Approximate prices for a 1-night stay
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Sleeps Room type Price
Max adults: 2
Deluxe Double / Twin Room
  • 2 large double beds
or
  • 1 large double bed
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Max adults: 2
Suite
  • 1 large double bed
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2 properties in Belfast like The Merchant Hotel were booked in the last 12 hours on our site

4 reasons to choose The Merchant Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

9.3
Superb
 · 619 reviews
Read all reviews
Categories:
  • Staff9.6
  • Facilities9.4
  • Cleanliness9.6
  • Comfort9.6
  • Value for money8.6
  • Location 9.7
  • Free WiFi8.9
High score for Belfast

Select topics to read reviews:

See what guests loved the most:

  • Eimear Australia

    “Beautiful hotel in a great location. Beds were so comfortable and food was amazing. The great dining hall was breathtaking and spa was very relaxing”

  • Valentina United Kingdom

    “Breakfast was the best part of our stay at the hotel. We liked the size of the room and the bathroom.”

  • Laura United Kingdom

    “Our room was exceptionally large ( 330.. If i rebook in the future i will request this room it was amazing!”

  • Mary United Kingdom

    “Everything was excellent. Friendliness and professionalism of staff. Amazing room, Everything immaculate. Breakfast excellent. Cannot wait to go back. ”

  • Ellie United Kingdom

    “staff where lovely and location was amazing. spa was amazing and cocktails to die for, really luxurious stay.”

  • Pauline United Kingdom

    “very helpful and friendly staff. beautiful rooms and public areas. Excellent breakfasts. loved the cocktail bar. very central location.”

  • Ciara United Kingdom

    “exceptional service in all areas of the hotel that we used - reception, room service, cocktail bar, berts Jazz bar & the Great room beautiful decor & surroundings throughout the hotel food was amazing. cocktails were fantastic & a real treat room was beautiful & again stunning decor. ”

  • Gavin United Kingdom

    “Staff were very friendly and professional. Facilities superb, food and drink excellent.”

  • Naomi United States Minor Outlying Islands

    “The location. Breakfast was amazing. Overall beautiful hotel”

  • David United Kingdom

    “my husband and I stayed over with quite a number of family and friends as The Merchant hosted my daughters wedding that day it was magical the hotel is beautiful and staff all excellent :)”

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About The Merchant Hotel

Welcoming Booking.com guests since 24 Jul 2009

We speak your language

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • I’m looking the room With the jacuzzi in the suit??

    Good Afternoon, We do not have a room or suite in the hotel that has a Jacussi in it. Kind Regards, Erin.

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    Asked about: Deluxe Double / Twin Room • Answered on 9 December 2019
  • Says 2 double beds but have to take 2 rooms for 2 x adult and 1 x child. Is this correct?

    Good Morning, If you wish to add children to the reservation please contact our reservations team directly Two rooms may not be required. Kind Regards, Caroline

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    Asked about: Deluxe Double / Twin Room • Answered on 23 October 2019
  • Is there free car parking, I have already booked?

    Good Afternoon, Parking is priced at £25.00 per night. Kind Regards, Caroline

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    Answered on 16 November 2019
  • hi can I book the hot tub on the roof if I stay , if so is this an additional cost?

    Good Afternoon, Thank you for your enquiry. The hot tub is accessible to all residents and operates a first come first serve basis. Use of the leisure facilities, including the hot tub, are included in your rate. Kind Regards, Jemma

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    Asked about: Deluxe Double / Twin Room • Answered on 8 March 2021
  • I was intending to book in December and wondered if the hot tub on roof top is available in the winter. Thanks, Liz

    Good Afternoon, Thank you for your enquiry. Yes, the leisure facilities on the sixth floor including the roof top hot tub are open in Winter. Kind Regards, Jemma

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    Answered on 8 March 2021
  • Do you do spa day deals with no overnight stay?

    Yes, we have a numerous packages available directly.

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    Answered on 9 December 2020
  • Is this hotel open during the restrictions

    Good Afternoon, Thank you for your enquiry. At the moment the hotel is closed in line with local lockdown restrictions. Kind Regards, Jemma

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    Answered on 8 March 2021
  • Hi, is it possible to request a late check out? Also ,would it be possible to use the leisure facilities after the check out time ?

    We can offer a late check out time until 2pm. Priced at £50.00. You can use the leisure facilities until you depart the hotel.

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    Answered on 19 November 2021
  • Good evening. I would prefer a room with a bath and a shower. Is that possible? Thank you.

    Yes certainly we can note your request. Regards Reservations

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    Asked about: Deluxe Double / Twin Room • Answered on 20 October 2020
  • Could we book dinner for two this evening 24th August; 6.30 to7.30pm thank you.

    Good Afternoon, We are fully occupied this evening in The Great Room. Kind Regards, Caroline

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    Answered on 24 August 2021
  • I was wondering if btsport is available to watch at the hotel. Thanks

    Good Afternoon, We do not have BT sport in the hotel. Kind Regards.

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    Answered on 23 August 2020
  • Good evening, is rooftop jacuzzi currently open to guests?

    Yes, the leisure facilities are open for our guests.

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    Answered on 14 August 2021
  • Do you have the room with the jacuzzi on balcony available it’s on the web thank you

    We do not have any bedrooms with a jacuzzi or balcony. We do however, have complimentary leisure facilities that you can use throughout your stay. Including: An outdoor hot tub, sauna and steam room.

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    Answered on 14 August 2021
  • Hi, do you have interconnecting rooms?

    Yes, we have interconnecting Art Deco bedrooms that are not reserve-able on booking.com. I would suggest to contact the hotel if you require these.

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    Answered on 19 November 2021
  • Do you have walkin showers as I have mobility issues.Thanks

    Good Morning, Yes we can certainly assist. Can you please contact the hotel directly to discuss on 028 90 261 888. Kind Regards, Erin.

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    Answered on 24 June 2021
  • Is there parking

    We offer a self-park option for £15.00 per car per night. We liaise with Go-Park on High Street. The ticket is validated at our reception on departure. Please let me know if I can add this charge to your reservation. Kind Regards, Caroline

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    Answered on 30 September 2020
  • Hi can we do an early check in please 26/03/22

    Our guaranteed check in time is guaranteed for 3pm on the day of your arrival. Should you arrive earlier we can certainly store your luggage.

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    Answered on 19 November 2021
  • Is the rooftop jacuzzi currently open?

    Good Afternoon, The hot tub remains closed in keeping with social distancing guidelines. We are unsure as to when this will reopen. Kind Regards, Caroline

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    Answered on 30 September 2020
  • Very nice of them to include break fast for £600 a night. They are to generous. £600 to lay in a bed. I rest my case.

    Good Afternoon, I am sorry I am not understanding what the question is? To stay in one of our Victorian Suites at £599 breakfast is included. Kind Regards Reservations

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    Answered on 27 September 2021
  • will the rooftop hot tub / sauna / gym/ steam be open for guests with booking over Xmas

    In keeping with the regulations, the hot tub remains closed. The sauna, steam room and gym are due to reopen on 11th December

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    Answered on 9 December 2020
Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Customs House Belfast
    0.1 miles
  • Big Fish
    0.2 miles
  • Victoria Square Shopping Centre
    0.2 miles
  • Albert Memorial Clock
    0.2 miles
  • St. Annes Cathedral Belfast
    0.2 miles
  • Ulster University, Belfast Campus
    0.3 miles
  • Belfast Central Library
    0.3 miles
  • St. George's Market
    0.3 miles
  • The Linen Hall Library
    0.3 miles
  • Belfast City Hall
    0.3 miles
Top attractions
  • SSE Arena
    0.5 miles
  • St. Peter's Cathedral, Belfast
    0.8 miles
  • The Belfast Empire Music Hall
    0.9 miles
  • Titanic Belfast
    1.2 miles
  • Park Centre
    1.7 miles
  • Belfast Castle
    3 miles
  • Malone House
    3.5 miles
  • Clandeboye Estate
    8.8 miles
  • WWT Castle Espie
    10.5 miles
  • Bangor Marina
    11.1 miles
Natural beauty
  • Lake Strangford Lough
    25 miles
Closest airports
  • George Best Belfast City Airport
    2.4 miles
  • Belfast International Airport
    12.4 miles
  • City of Derry Airport
    58 miles
How to get to The Merchant Hotel from George Best Belfast City Airport
    Car
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
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1 restaurant on site

    The Great Room Restaurant

    Cuisine: Local

    Open for: Breakfast, Lunch, Dinner, High tea

    Menu: À la carte

Facilities of The Merchant Hotel

Most popular facilities

Free WiFi
Spa and wellness centre
Family rooms
exceptional fitness centre
Non-smoking rooms
Restaurant
Bar
Food & Drink
  • Bottle of water
  • Wine/champagne Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
Cleaning services
  • Daily housekeeping
  • Dry cleaning Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Wellness facilities
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • French
  • Italian
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Sustainable initiatives

This property has taken steps to provide more sustainable and environmentally friendly travel

House rules The Merchant Hotel takes special requests - add in the next step!

Check-in

15:00 - 22:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

01:00 - 12:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 16 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Solo Diners Club American Express The Merchant Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, any requests made in the Special Requests box at the time of booking are subject to availability.
With our self catering apartments they are subject to a £100 security deposit at check in, which is refunded on departure.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform The Merchant Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Merchant Hotel

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Merchant Hotel on this page.

  • The Merchant Hotel has 1 restaurant:

    • The Great Room Restaurant

  • From the nearest airport, you can get to The Merchant Hotel by:

    • Car 15min

  • Room options at The Merchant Hotel include:

    • Double
    • Suite

  • The Merchant Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage

  • Check-in at The Merchant Hotel is from 15:00, and check-out is until 12:00.

  • The prices at The Merchant Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at The Merchant Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • À la carte

  • The Merchant Hotel is 650 yards from the centre of Belfast.