Get the celebrity treatment with world-class service at Galaxy Iraklio Hotel

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Located in Heraklion's elegant district, this 5-star hotel offers 2 gourmet restaurants, a free wellness centre and a large freshwater pool. Luxurious rooms feature balconies with pool and city views. Air-conditioned rooms are equipped with pure Egyptian cotton linen and pure wellness or hypoallergenic rooms are available. Some units feature whirlpools. Vetri Restaurant serves an American buffet breakfast prepared with fresh, local ingredients and Cretan cuisine. Per Se Lounge offers casual meals, wines and cocktails. The Pool Deck serves light meals and drinks. Every Friday between May and October, a live music event is hosted at Galaxy Iraklio Hotel. Room service is available with additional in-room dishes. Galaxy also includes a state-of-the-art conference centre, with 9 fully equipped halls and a total capacity of 1000 persons. Galaxy Hotel’s Wellness Club is open 24 hours a day and its use is free to all guests. It includes a state-of-the-art gym and an all-marble steam room. Guests of Galaxy Iraklio Hotel are within a 10-minute walk from the city centre and shopping and historic attractions. Knossos archaeological site is a 10-minute drive. Heraklion International Airport is at 5 km. Staff at the 24-hour reception can arrange tickets and car rentals. Free public parking is possible on site.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Vegetarian, Gluten-free, American, Buffet

FREE parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 large double bed
3 single beds
or
1 single bed
and
1 large double bed
1 large double bed
or
2 single beds
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
2 single beds
and
1 large double bed
or
4 single beds
2 single beds
or
1 large double bed
1 large double bed
or
2 single beds
3 single beds
and
1 large double bed
3 single beds
or
1 single bed
and
1 large double bed
2 single beds
or
1 large double bed
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Travel Sustainable Level 3+

This property has made huge commitments towards sustainability by subscribing to one or more third party sustainability certifications.
Guest reviews

Categories:

Staff
9.5
Facilities
9.1
Cleanliness
9.4
Comfort
9.3
Value for money
8.9
Location
8.7
Free WiFi
9.3
Select topics to read reviews:

See what guests loved the most:

  • Geniene
    United KingdomUnited Kingdom
    All the staff made me feel like they were welcoming me into their family. Thank you to the reception , the service team for breakfast , lunch & dinner , the housekeeping , the cleaners , the chefs, the concierge , maintenance - everyone worked...
  • Johanna
    FinlandFinland
    Breakfast was great! Nice location. Nice gym & hammam. Friendly & helpful staff.
  • B
    United KingdomUnited Kingdom
    my second time staying here. what really makes this hotel 5* is the people. they are so lovely, accommodating and helpful. the pool area, bar and restaurant is nice, the hotel is clean and in a good area. the bed is comfortable and having a...

Hotel surroundings

Restaurants
1 restaurant on site

  • Per Se Lounge Bar & Restaurant
    • Cuisine
      Greek • Italian
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Galaxy Iraklio Hotel
Great facilities! Review score, 9.1

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live music/performance
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Street parking
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Steam room
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Massage
    Additional charge
  • Fitness centre
Languages spoken
  • German
  • Greek
  • English
  • French
  • Italian

House rules

Galaxy Iraklio Hotel takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
€ 20 per child, per night
Cot upon request
Free
3 - 11 years
Extra bed upon request
€ 20 per child, per night
12+ years
Extra bed upon request
€ 30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Galaxy Iraklio Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that Galaxy Iraklio Hotel serves Greek Breakfast certified by the Hellenic Chamber of Hotels.

For group reservations of 5 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

When booking half board, please note that drinks are not included.

License number: 1039K015A0002000

FAQs about Galaxy Iraklio Hotel

  • Check-in at Galaxy Iraklio Hotel is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Galaxy Iraklio Hotel has 1 restaurant:

    • Per Se Lounge Bar & Restaurant

  • Room options at Galaxy Iraklio Hotel include:

    • Twin/Double
    • Triple
    • Suite
    • Family
    • Double
    • Single

  • The prices at Galaxy Iraklio Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Galaxy Iraklio Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).

    Breakfast option(s) include:

    • Vegetarian
    • Gluten-free
    • American
    • Buffet

  • Galaxy Iraklio Hotel is 1,000 yards from the centre of Heraklio Town. All distances are measured in straight lines. Actual travel distances may vary.

  • Galaxy Iraklio Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Hammam
    • Back massage
    • Live music/performance
    • Hand massage
    • Walking tours
    • Foot massage
    • Bicycle rental
    • Fitness
    • Swimming Pool
    • Neck massage
    • Steam room
    • Full body massage
    • Fitness/spa locker rooms
    • Head massage
    • Bike tours