DoubleTree by Hilton Surabaya
- Swimming pool
- Free Wifi
- Bathtub
- Air conditioning
- 24-hour front desk
- Daily housekeeping
- Non-smoking rooms
- Safe
- Elevator
- Parking on site
About this property
Elegant Accommodations: DoubleTree by Hilton Surabaya in Surabaya offers a 5-star experience with a year-round outdoor swimming pool, sauna, fitness center, terrace, and free WiFi. Comfortable Amenities: Guests enjoy private check-in and check-out, a 24-hour front desk, concierge service, and a business area. Additional facilities include a kids' pool, children's playground, and free bicycles. Dining Options: The family-friendly restaurant serves Chinese, Dutch, Indonesian, local, Asian, and international cuisines with brunch, lunch, dinner, high tea, and cocktails. Breakfast includes continental, American, buffet, full English/Irish, vegan, halal, and Asian options. Prime Location: Located 11 mi from Juanda International Airport, the hotel is near attractions such as Sharp Bamboo Monument (1.1 mi) and Pasar Turi Train Station (16-minute walk). Guests appreciate the attentive staff and excellent breakfast.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Airport shuttle
- Family rooms
- Private Parking
- Non-smoking rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
Sustainability
ISO 14001:2015 Environmental management systemCertified by: DEKRA Certification, Inc.- ISO 50001:2018 Energy management systemsCertified by: DEKRA Certification, Inc.
- ISO 9001:2015 Quality management systemsCertified by: DEKRA Certification, Inc.
Guest reviews
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Guests who stayed here loved
- Paulus
Indonesia“In my situation, my daughter engagement party, the hotel very helpfull with two hours late check out.” - Teerasak
Thailand“Everything is ok except the limited of elevator, there are 4 elevators but it can be used only 2 elevators.” - Giovanni
United States“Food Buffet and A La Carte were really good. Great food selection. Incredible staff serve” - George
Canada“Lintang and all the hosts were phenomenal. They decorated my room the way I like it. Thank you so much for making my stay comfortable! I rate it 10/10!” 
Arshan
Australia“Double Tree by Hilton is a brand name. people stay there for their value and status. we stayed there in a total of 4 segments. this was our first segment and 2nd time stay in total. we got an upgrade to a corner room which was more spacious than...”- Sarah
Singapore“DoubleTree by Hilton is located quite within the attractions that we wanted to cover; even if the location is not walkable it is accessible by Gojek under half an hour. The hotel room is big and really comfortable, and the staff were really...” - Matthias Indonesia“All very nice, location, room and breakfast. Wish we could have stayed longer.”
- Rubywijaya Indonesia“Room is clean and staff is very kind. Sufficient room for luggage and the view is nice. Overall service is good.”
- Fares
United Arab Emirates“I liked the room, the receptionist was good and offered some deals that I never used at all. Didn't try the facilities because I was outside until night time.” - Ignatius Indonesia“Clean & well maintained room & facilities. Almost like brand new. The location is excellent, in the heart of Surabaya. minutes away from business & shopping area. Plenty good food nearby, Everything was just perfect”
Hotel area info
Restaurants
- Makan Kitchen
- CuisineChinese • Dutch • Indonesian • International
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbienceFamily-friendly • Traditional
- Dietary optionsHalal • Vegetarian • Gluten-free
- The Koffee Deli & More
- CuisineLocal • Asian • International
- Open forBrunch • Lunch • Dinner • High tea • Cocktail hour
- AmbienceModern
- Dietary optionsHalal • Vegetarian
- Cloud 22 Rooftop Bar
- CuisineLocal • International
- Open forDinner • Cocktail hour
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Dear Valued Guest,
We are glad to have you and thank you for staying with us.
Kindly be informed that Surabaya City Council will hold a street carnaval along Tunjungan Street which is dubbed as “Karnaval Nang Tunjungan.” The event is held on Sunday, October 30, 2022 from 2pm to 9pm. The event is open for public, you are welcome to join the event.
In conjunction with the event, Tunjungan Street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 October 2022.
Hotel guests will still be able to travel in and out through Jalan Gemblongan (coming to hotel) and from Jalan Tunjungan turns to Jalan Genteng Kali (for going out of hotel). Do expect heavier traffic along the way and please make ample time to travel during this event. Should you need any assistance, our security team is happy to help you on your way to or from the hotel.
Should you have any concerns or inquiries, please do not hesitate to let us know by dialing GSM mobile at +62 811 3200 5302, and we will be more than happy to assist you.
Thank you and we wish you a pleasant stay!
