• City view
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
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Hotel Neo Gajah Mada Pontianak by ASTON is offering accommodations in Pontianak. With free WiFi, this 3-star hotel offers a shared lounge and room service. There's a restaurant serving Indonesian cuisine, and free private parking is available. The hotel will provide guests with air-conditioned rooms offering a desk, an electric tea pot, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Hotel Neo Gajah Mada Pontianak by ASTON each room comes with bed linen and towels. With staff speaking English and Indonesian, around the clock guidance is available at the reception. The nearest airport is Supadio International, 10 miles from the accommodation, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Neo
Hotel chain/brand
Neo

Property highlights

Top Location: Highly rated by recent guests (8.9)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.7
Cleanliness
7.8
Comfort
7.7
Value for money
8.0
Location
8.9
Free WiFi
7.5
High score for Pontianak
Select topics to read reviews:

See what guests loved the most:

  • Amalina
    Malaysia Malaysia
    Enough facilities and toiletries provided, variety of breakfast menu, well-mannered staff, fast check-in. Next to mini mart and convenience stores.
  • Venny
    Indonesia Indonesia
    the service was great. I could get early check in. the location also great for culinary
  • Vladimir
    Germany Germany
    good place overall, super good breakfast and location

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant
    • Cuisine
      Indonesian

Amenities of Hotel Neo Gajah Mada Pontianak by ASTON

Most popular amenities
  • Airport shuttle
  • Free WiFi
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Free parking
  • Tea/Coffee Maker in All Rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
View
  • City view
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Car rental
  • Elevator
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Indonesian

House rules

Hotel Neo Gajah Mada Pontianak by ASTON takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Neo Gajah Mada Pontianak by ASTON accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Neo Gajah Mada Pontianak by ASTON of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Neo Gajah Mada Pontianak by ASTON

  • Hotel Neo Gajah Mada Pontianak by ASTON offers the following activities/services (charges may apply):

    • Hotel Neo Gajah Mada Pontianak by ASTON is 1.1 miles from the center of Pontianak. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Hotel Neo Gajah Mada Pontianak by ASTON is from 2:00 PM, and check-out is until 12:00 PM.

    • Room options at Hotel Neo Gajah Mada Pontianak by ASTON include:

      • Double
      • Twin/Double

    • The prices at Hotel Neo Gajah Mada Pontianak by ASTON may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hotel Neo Gajah Mada Pontianak by ASTON has 1 restaurant:

      • Restaurant