The place is 100% recommended for families, specially with small children as there is a lot to do with them. We were incredibly surprised by all the fun things they can entertain themselves with. The small pool was so cute and amazing for little ones to keep busy for long hours of fun. The rooms are so comfortable that at times it was hard to leave them, but the beautiful blue ocean in front of the hotel makes it easier just to chill in a sunbed. The staff was really accommodating and they are used to families so they are very intuitive when it comes to young children's needs. Again, can not recommend enough!

Paula Indonesia

A beautiful calm beach. Very helpful staff. Traditional local Sasak massage was also memorable.

Isabel Portugal

the location, facilities and staff are all excellent. always made to feel very welcome

Allison United Kingdom

All food and staff were exceptional. Location perfect. Would highly recommend. Manager very good. As is ali

John Australia

This hotel is very comfortable and very good value. The hotel area is very clean and the staff is very friendly. Breakfast food has many choices and is very tasty according to the taste of each individual. Novotel Hotel the best

Muhammad Malaysia

While i was at the resort it was my Birthday. One of the reception ladies organised a cake and it was a great surprise. i then took the cake to her to let her celebrate and it was another receptionist birthday as well so we all had cake.. Her gesture led to all of us being happy and it was a memorable moment. She deserves to be recoginsed

Darren Australia

Overall it was a nice hotel. Right on the beach. Great facilities available. Room was nice. Staff was helpful and even accommodated my last minute request for the room. And then they called me to make sure it was good enough. I liked the beach theme to the construction but still modernized. It's really the best beach hotel in that area I've been to. Breakfast, like all Novotels was very large. Food overall good.

Daniel Poland

The whole resort is built like traditional indonesian villages, everything is made of stone and wood, we were really impressed. The garden is amazing, we discovered every time something special plant or bush while we were walking around the buildings. The pool is very good, big enough and close to the beach with amazing view. Breakfast was really nice with lots of different choises, also good for people with rather european taste😉 The staff is excellent, always there for you, but not pushy at all.

Erika Hungary

The beach area with beds,, the nice breakfast with an amazing view. The restaurant was nice and my husband had the best sate of the all trip there. Staff was great and really helpful.

Anarutecardoso Portugal

Exceptional, attentive, friendly, helpful staff, wonderful meals, relaxing atmosphere. Thank you to Mila, Erma, Yana, Ocha, Azam, Aziz among so many others who helped us each day. Shout out to an excellent guide-driver, Pak Andi. The water pool villa we booked is worth it for privacy, spaciousness & value for money compared to where we are from. Hotel is nearest to the Bukit Segar entrance where we walked up the hills for a beautiful view when we arrived before the 3pm check-in. Easy enough to the Southern Gilis, Pink Beach and breathtaking Tanjung Aan. These stops are just nice for 3-night stay. Return to Netflix in the comfy hotel room :)

Ily Singapore