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About this property

Comfortable Accommodations: The Phenix Residency in Shillong offers family rooms with private bathrooms, balconies, and modern amenities. Each room includes a work desk, TV, and free WiFi, ensuring a pleasant stay. Dining Experience: Guests can enjoy a variety of dining options, including a family-friendly restaurant with Indian, Italian, and Asian cuisines. The restaurant serves brunch, lunch, dinner, and high tea, accommodating vegetarian, vegan, and halal diets. Leisure Facilities: The hotel features a garden, terrace, and outdoor seating area. Additional amenities include a coffee shop, child-friendly buffet, and free on-site parking. Boating is available in the surrounding area. Convenient Location: Located 23 mi from Shillong Airport, the hotel is near St Xavier's School and Nogkhriem. Guests appreciate the room comfort and the attentive staff.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian, Halal, Asian, Buffet, Breakfast to go

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 king bed
1 king bed
2 twin beds
Bedroom
1 twin bed
and
1 king bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Anjan
    India India
    Very nice and helpful staff Rooms were clean , toilets were clean. Food at the breakfast menu was very Good.
  • Vidhya
    India India
    The rooms were spacious and very good. The staff was very polite and helpful. We had to leave for sightseeing early and they volunteered to pack our breakfast before hand. Little details that made a great difference.
  • Dr
    India India
    The blanket was smelling,there should be a low soft pillow, all pillows were very tall which is really uncomfortable and the food quality was good. Overall okay, please keep it up.
  • Jawed
    India India
    We stay at this new place It's new hotel with good furnishing spacious rooms Clean Away from city husle bustle It's in residential area Good value for money Thanks
  • Vinod
    India India
    Spacious room, the tasty food, the kindness of the staff, neatness of the room -were all good. The facility is accessible easily
  • Hina
    India India
    Staff was very courteous. Very helpful. Room clean Food good Being a solo traveler ,i felt safe.
  • Anonymous
    India India
    Very nice everything is nice, But there is smell of something and AC is needed

Hotel area info

Restaurants

1 Restaurant On Site
  • The Phoenix Resturant
    • Cuisine
      Indian • Italian • Pizza • Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan

House rules

The Phoenix Residency takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:30 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of Rs. 2,000 is required on arrival. That's about $22. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

8 - 11 years
Extra bed upon request
Rs. 999 per child, per night
12+ years
Extra bed upon request
Rs. 1,200 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardMaestroDiscoverUnionPay debit cardUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Phoenix Residency of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of Rs. 2,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about The Phoenix Residency