The staff, they made our trip so memorable! The food was great too, the rooftop cosy bar, the location of the hotel (if you’re driving - this hotel is perfect because it’s outside the ZTL zone, which makes it easy), parking garage, room wasn’t big, some Fixtures are dated, but very clean and cosy. Supermarket close by, and walking distance to everything

Anna Hồng Kông

The location was excellent, near to the railway station but also within easy walking distance to the main attractions. The staff were friendly and helpful, especially the staff in the breakfast room. The breakfast again excellent had a good choice of the usual cold meats, pastries etc and also hot bacon, eggs etc. The room was adequate, clean, large comfort bed, tea making facilities, safe etc. We were lucky to find a good restaurant within 2/3 minutes from the hotel in the same street, which saved us venturing too far in the evening, lovely food and very reasonable prices. Will definitely use this hotel if visiting Florence again.

Alma Vương Quốc Anh

This hotel is amazing! The staff were wonderful, going out of their way to find gluten free alternative for my mother and checking in every morning at breakfast as to whether she was ok with her options. The gluten free and normal food was all amazing, loads of options and great quality. The room had loads of character and the housekeeping staff were incredibly thorough - the lock on the door stuck a little but otherwise everything was perfect. The location was great for the station and for the city centre. The spa was lovely, free until 1pm every day, exactly what you need to relax. There is more to be said but the bottom line is that we had an amazing holiday and this hotel was a big part of that!

Davison Vương Quốc Anh

Nice hotel, very vintage Italian feel. Spa is lovely but jacuzzi could be a few degrees warmer. Beds were memory foam so mattress was very hot and not to my personal comfort but we only stayed one night and it wasn't July. Overall, very charming hotel and a great location.

Claire Vương Quốc Anh

The 1-man room was located on a beautiful terrace without any neighbours close by, maybe I was lucky with the booking. Staff was friendly, and all facilities had a nice aesthetic. Centrally located within the city.

Vetle Na Uy

Impeccable service by all staff members made stay enjoyable. Our first room had issues with cooling. Unfortunately they were fully booked so unable to move us until next day. The rooms and public areas are tastefully decorated. Free filtered water and coffee available all day. Excellent breakfast service by Lucca and other staff members. They remember our drink preferences just like on a cruise ship. We liked they location, just minutes from train and bus stations. Lots of dining options nearby. 10 to 15 walk to all major sights and churches.

Vin Canada

Quite elegant. Directed to small lounge where drinks and snacks available when we arrived.

Anne Vương Quốc Anh

The room was very beautiful and spacious, very clean and with a lovely view of the interior garden, so no noise from the busy street. The breakfast was absolutely exceptional and the breakfast staff extremely friendly and accommodating - we were looking forward to the breakfast each morning and meeting the breakfast staff!

Cristina Vương Quốc Anh

Location is excellent and very close to the train station, breakfast was good, and room was clean and comfortable.

Alex Canada

The décor was very good, the beds comfortable & breakfast plentiful. Lovely Garden Terrace Bar. Cheerful, efficient & helpful staff. Good restaurants a short walk away.

Judith Pháp