Located right in front of Osaka Castle, Hotel New Otani offers spacious rooms and 13 dining options. The property is a 5-minute walk from shopping complex JO-TERRACE OSAKA. Free WiFi connection is available throughout the property. Rooms feature large windows with city or Osaka Castle views. They have an LCD TV and comfortable beds. Guests can relax in the hot tub or sauna, or enjoy a massage treatment for an additional charge. Several shops and a beauty salon are available as well. The hotel offers concierge services, where entrance tickets to Osaka Castle can be purchased. Hotel New Otani Osaka offers a shuttle service to and from Kyoto. New Otani Osaka’s restaurants cater a variety of French, Japanese and International cuisine. Offering spectacular views of the city skyline and Osaka Castle, Keyaki restaurant serves grilled teppanyaki dishes, while Sky Lounge offers refreshing cocktails. A breakfast buffet featuring various cuisines are available at an extra charge. Osaka Station is a 10-minute train ride from Hotel New Otani, while Kyoto and Nara can also be reached within 1-hour by train. The hotel is about a 75-minute train ride from Kansai International Airport and a 1-hour train ride from Itami Airport.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 full bed
2 twin beds
or
1 full bed
4 twin beds
and
1 sofa bed
Bedroom 1:
2 twin beds
Bedroom 2:
2 twin beds
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Guest reviews

Categories:

Staff
9.4
Facilities
8.7
Cleanliness
9.1
Comfort
9.2
Value for money
8.2
Location
8.9
Free WiFi
8.5
High score for Osaka
Select topics to read reviews:

See what guests loved the most:

  • Shaikha
    United Arab Emirates United Arab Emirates
    Very good / clean / close to osaka castle There is one staff in the reception he take us to the room ( sorry i don’t know his name ) but he helps when we know that we forget something in Tokyo, he assists us and he contact the hotel In Tokyo to...
  • Zandy
    United Arab Emirates United Arab Emirates
    The hotel is beautiful and the junior suite was everything and more with an amazing view of the Castle that lights up at night
  • Adam
    United States of America United States of America
    Great location, top notch staff and amenities, restaurant service and quality exceeded expectations

Hotel area info

Restaurants
9 Restaurants On Site

  • 鉄板焼き けやき
    • Cuisine
      Steakhouse
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional • Romantic
  • オールデイダイニング SATSUKI
    • Cuisine
      European
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly
  • 中国料理 大観苑
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
  • 串・創作料理&ワイン 味寛 水曜日定休
    • Cuisine
      Japanese
    • Open for
      Dinner
    • Ambience
      Romantic
  • 割烹 季処一心
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
  • 日本料理 麺処NAKAJIMA
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
  • 日本料理 花外楼
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional
  • フランス料理 SAKURA 月曜定休
    • Cuisine
      French
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional • Romantic
  • ティー アンド カクテル SATSUKI LOUNGE
    • Open for
      High tea • Cocktail hour
    • Ambience
      Family-friendly • Modern

Amenities of Hotel New Otani Osaka
Great facilities! Review score, 8.7

Most popular amenities
  • Non-smoking rooms
  • Private Parking
  • Free WiFi
  • Fitness center
  • 24-hour front desk
  • 9 restaurants
  • Room service
  • Laundry
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Tennis court
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs ¥1,200 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Elevator
  • Heating
  • Hair/Beauty salon
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Hairstyling
  • Beauty services
  • Beach chairs/Loungers
    Additional charge
  • Fitness center
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Japanese

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel New Otani Osaka takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

< 1 year old
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash Hotel New Otani Osaka accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Applicable to nonrefundable bookings only: If the name of the paying guest and staying guest do not match, the hotel cannot create a payment receipt for the staying guest at time of check-out/check-in.

Additional charges apply to the fitness center, swimming pools, massage services and tennis court. For more information on charges, please contact the hotel.

Only guests 18 or older are admitted to fitness center. (Including the indoor swimming pool, gym, hot tub etc.)

Charges may apply for guests who wish to check in before 15:00.

Please note that breakfast costs may differ during the new year holidays.

When booking for more than 10 people, different policies and additional supplements may apply.

Late check-out after 12:00 is available at an extra charge.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

FAQs about Hotel New Otani Osaka

  • The prices at Hotel New Otani Osaka may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel New Otani Osaka has 9 restaurants:

    • 鉄板焼き けやき
    • 串・創作料理&ワイン 味寛 水曜日定休
    • 日本料理 花外楼
    • オールデイダイニング SATSUKI
    • 中国料理 大観苑
    • ティー アンド カクテル SATSUKI LOUNGE
    • 割烹 季処一心
    • フランス料理 SAKURA 月曜定休
    • 日本料理 麺処NAKAJIMA

  • Hotel New Otani Osaka is 2.5 miles from the center of Osaka. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel New Otani Osaka offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Tennis court
    • Hairstyling
    • Beauty services

  • Room options at Hotel New Otani Osaka include:

    • Double
    • Twin
    • Triple
    • Single
    • Twin/Double
    • Quad
    • Family
    • Suite

  • Check-in at Hotel New Otani Osaka is from 3:00 PM, and check-out is until 12:00 PM.