About this property

Comfortable Accommodations: Lake Saroma Tsuruga Resort in Kitami offers family rooms with private bathrooms, air-conditioning, and free WiFi. Each room includes a work desk, TV, and free toiletries. Relaxing Facilities: Guests can enjoy a hot spring bath, sauna, open-air bath, and steam room. Additional amenities include a coffee machine, tatami floor, and sofa. Dining Experience: The family-friendly restaurant serves dinner with a variety of menus, including special diet options. A bar provides a relaxing atmosphere for evening meals. Prime Location: Located 27 mi from Memanbetsu Airport, the resort is near Lake Saroma Wakka Nature Center (1.2 mi) and Abashiri Prison Museum (23 mi). Guests appreciate the scenic lake views and excellent location.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Free private parking

    • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
4 futon beds
2 twin beds
and
2 futon beds
2 twin beds
and
1 futon bed
2 twin beds
2 twin beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Kathleen
    United States United States
    Excellent breakfast and dinner buffet. Staff very nice there. Beautiful view of the lake from our room. I particularly liked the chaise lounge in front of the window.
  • Chin
    Singapore Singapore
    The buffet with the seafood platter is a stand out. The room with the bay window overlooking Lake Saroma is another reason for my repeat visit
  • Chris
    Singapore Singapore
    Our Japanese style room is very traditional but two toilets and sinks were very useful. The half-board meals were amazing, lots of yummy variety. Highlights are the fresh seafood for dinner, teppanyaki steak, tempura and the huge fridge full of...
  • Polina
    United States United States
    Amazing location, property, amenities, and staff. It’s absolutely perfect, clean, comfortable, with great onsen, sauna, plentiful options breakfast, 24hs coffee and so well designed everywhere on premises. Store in property great, many things to...
  • Chiungmin
    Taiwan Taiwan
    View is great The hot spring is special. Very cool.
  • Suat
    Singapore Singapore
    The dinner and breakfast buffets were outstanding! Dinner was especially impressive with a seafood platter comprising oysters, scallop and big shrimps as well as a wide variety of different dishes. Staff were also very friendly.
  • David
    Singapore Singapore
    Breakfast was good. Onsen was nice. Staff were helpful. Ocean view was refreshing. Free coffee at lobby and table tennis game room available. Mountain and ordinary bikes for rental.
  • Chiew
    Singapore Singapore
    Food, onsen, lake view, quiet (even tho there was an ongoing renovation)
  • Frank
    China China
    Meals are great, staffs are super friendly and very helpful, we really enjoy the stays and will be back for sure.
  • Sani
    Singapore Singapore
    One of the best hotels I’ve stayed in Hokkaido, Excellent & Sumptuously delicious buffet for dinner & B’fast. Onsen is great .

Host Info

Company review score: 9.2Based on 1,375 reviews from 5 properties
5 managed properties

Property info

Etch into your heart the light and hues of the Sea of Okhotsk region and its beautiful natural landscape. Marvel at the breathtaking sunsets over Lake Saroma. The magnificent natural setting here is also a treasure trove of culinary delights. Enjoy a blissful holiday enveloped by nature. Shuttle Bus Information: A complimentary shuttle bus to and from Memanbetsu Airport (one round trip per day) operates year-round. Please note that reservations must be made at least three days prior to your stay. We appreciate your understanding and cooperation.

Languages Spoken

English,Japanese

Area info

Restaurants

1 Restaurant On Site
  • La mer
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly

House rules

Lake Saroma Tsuruga Resort takes special requests – add in the next step!
Check-in
From 3:00 PM to 7:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.

The fine print

Must-know information for guests at this property

Public bath opening hours: 05:00-09:00, 12:00-00:00

Sauna opening hours: 12:00-00:00

Dogs 5 kg and under can be accommodated at the property. Please contact the property for more details.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lake Saroma Tsuruga Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:30:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

FAQs about Lake Saroma Tsuruga Resort