Nestled in the beautiful mountains and surrounded by untouched nature, 美瑛 白金温泉 ホテルパークヒルズ features natural hot spring baths, a fitness center and a relaxation massage salon. Free Wi-Fi is provided in the public area. Spacious nonsmoking guest rooms are decorated with natural colors, and feature a flat-screen TV and a fridge. Toiletries and a hairdryer are included in the private bathroom. Japanese yukata robes are also provided. Guests at Park Hills Shirogane can enjoy a range of outdoor activities, including hiking, golfing and skiing around the hotel. Karaoke facilities can be used at an extra charge. The indoor swimming pool is open during peak seasons. The hotel is a 25-minute drive from JR Biei Station. Shirahige Waterfall is a 5-minute drive from the property. Tout Le Monde restaurant offers hearty Japanese and Western buffets for breakfast and dinner, featuring locally-grown meat and vegetables. Set meals and a la carte dishes are served for lunch.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Buffet

Free private parking available at the hotel

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
3 twin beds
and
1 sofa bed
2 twin beds
and
3 futon beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.3
Cleanliness
7.8
Comfort
7.7
Value for money
7.3
Location
8.2
Free WiFi
9.5
Low score for Biei
Select topics to read reviews:

See what guests loved the most:

  • Gumchok
    Thailand Thailand
    Dinner is the best buffet I ever had from hotel buffet
  • Pawintra
    Thailand Thailand
    Just in front of shirahage waterfall Reasonable price Beautiful restaurant area
  • April
    United States of America United States of America
    It’s within a walking distance to the Shirahige Falls and bus stop. Hotel provides a night tour to the Blue Pond which was very nice and helpful. Dinner and breakfast were also great!!

Hotel area info

Restaurants
1 Restaurant On Site

  • マルシェダイニング
    • Cuisine
      Japanese • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Biei Shirogane Onsen Hotel Park Hills

Most popular amenities
  • Free parking
  • Non-smoking rooms
  • Restaurant
  • Free WiFi
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Bathtub
  • Shower
View
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Hiking
    Off-site
  • Karaoke
    Additional charge
  • Playground
  • Game room
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Kid-friendly buffet
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Services
  • Daily housekeeping
    Additional charge
  • Vending machine (drinks)
  • Baggage storage
  • Fax/Photocopying
    Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
General
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Elevator
  • Non-smoking rooms
  • Air conditioning
Accessibility
  • Upper floors accessible by elevator
Spa
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Sauna
Languages Spoken
  • English
  • Japanese

House rules

Biei Shirogane Onsen Hotel Park Hills takes special requests – add in the next step!

Check-in

From 3:00 PM to 8:00 PM

Check-out

Until 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of JPY 200000 is required. The property charges this 7 days before arrival. That's about USD 1270. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

7+ years
Extra bed upon request
Free

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa UC JCB Diners Club American Express Cash is not accepted Biei Shirogane Onsen Hotel Park Hills accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

You must inform the hotel in advance what time you plan to check in. If you plan to check in later than 20:00, please inform the hotel directly. If your check-in time changes, please update the hotel.

Please inform Biei Shirogane Onsen Hotel Park Hills of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

A damage deposit of ¥200,000 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Biei Shirogane Onsen Hotel Park Hills

  • Biei Shirogane Onsen Hotel Park Hills offers the following activities/services (charges may apply):

    • Sauna
    • Hiking
    • Playground
    • Game room
    • Karaoke
    • Hot spring bath
    • Open-air bath
    • Public Bath

  • Biei Shirogane Onsen Hotel Park Hills is 11.2 miles from the center of Biei. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Biei Shirogane Onsen Hotel Park Hills can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Buffet

  • Check-in at Biei Shirogane Onsen Hotel Park Hills is from 3:00 PM, and check-out is until 10:00 AM.

  • Biei Shirogane Onsen Hotel Park Hills has 1 restaurant:

    • マルシェダイニング

  • The prices at Biei Shirogane Onsen Hotel Park Hills may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Biei Shirogane Onsen Hotel Park Hills is popular with guests booking family stays.

  • Room options at Biei Shirogane Onsen Hotel Park Hills include:

    • Triple
    • Twin
    • Family