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Get the celebrity treatment with world-class service at Empress Residence Resort and Spa

Empress Residence Resort and Spa offers 5-star accommodations in Siem Reap. It features an outdoor pool, steam and sauna room as well as a fitness centre. Guests can enjoy meals at the in-house restaurant. Free WiFi is available throughout the entire property. Featuring wooden flooring and furnishings, all the air-conditioned rooms come with a private balcony. A flat-screen TV, minibar and personal safe are included. The en suite bathrooms are equipped with a bathtub and hot water showers. Empress Residence is a 10-minute drive from the busy Pub Street, Old Market and Central Market. Angkor National Museum and Royal Palace are also a 10-minute drive away. It is 7 km from the famous Angkor Wat and 12 km from Tonle Sap Lake. Day trips and car rentals can be arranged at the tour desk. The hotel also provides a souvenir shop, a fitness center and meeting rooms. Business centre are also available. Kroya Restaurant is private restaurant that have private kitchen inside for guest who love to cooking by themselves and also serves Khmer, Western and Chinese dishes. Your property description is created according to the facilities and amenities you add. It’s then translated into multiple languages. This can increase your bookings because it appeals to all potential guests.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast info

Continental, Buffet

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
4 single beds
and
2 large double beds
2 single beds
or
2 single beds
and
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
or
2 single beds
and
1 large double bed
2 single beds
or
2 single beds
and
1 large double bed
2 single beds
or
4 single beds
and
2 large double beds
2 single beds
and
1 large double bed
or
4 single beds
and
2 large double beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.4
Cleanliness
8.4
Comfort
8.4
Value for money
8.1
Location
7.9
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Stephanie
    United Kingdom United Kingdom
    The hotel was good, it was just very quiet and somewhat eerie with a lack of guests! Staff were very helpful setting up transport for me, Airport pick up / drop offs. I ate once in the restaurant which was nice and briefly at breakfast before...

Hotel surroundings

Restaurants
2 restaurants on site

  • Kroya Restaurant
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
  • Crown Cafe Restaurant
    • Cuisine
      American • Cambodian • Chinese • Thai • Local • Asian • European • Grill/BBQ
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian

Facilities of Empress Residence Resort and Spa
Great facilities! Review score, 8.4

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
    Additional charge
  • Live music/performance
    Additional charge
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Temporary art galleries
    Additional chargeOff-site
  • Tennis equipment
    Additional charge
  • Mini golf
    Additional charge
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Billiards
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Salt-water pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Kids' pool
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot spring bath
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Khmer
  • Chinese

House rules

Empress Residence Resort and Spa takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$25 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$25 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Cash Empress Residence Resort and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the property offers complimentary two-way airport transfers. Guests are required to provide arrival details in advance using the Special Requests box available.

Please note that complimentary shuttle services to the city centre is based on a daily schedule. It is available daily at 18:00 and 20:30 hrs. Please contact the property for more information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Empress Residence Resort and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Empress Residence Resort and Spa

  • Room options at Empress Residence Resort and Spa include:

    • Family
    • Twin/Double
    • Suite

  • Yes, Empress Residence Resort and Spa is popular with guests booking family stays.

  • Empress Residence Resort and Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Billiards
    • Fishing
    • Tennis court
    • Mini golf
    • Golf course (within 3 km)
    • Back massage
    • Themed dinner nights
    • Spa facilities
    • Walking tours
    • Head massage
    • Live music/performance
    • Bicycle rental
    • Hot spring bath
    • Foot massage
    • Swimming Pool
    • Spa lounge/relaxation area
    • Movie nights
    • Full body massage
    • Tour or class about local culture
    • Tennis equipment
    • Temporary art galleries
    • Neck massage
    • Live sport events (broadcast)
    • Steam room
    • Bike tours
    • Hand massage
    • Happy hour
    • Horse riding
    • Cooking class
    • Couples massage
    • Spa/wellness packages
    • Fitness

  • Empress Residence Resort and Spa is 2.3 miles from the centre of Siem Reap. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Empress Residence Resort and Spa can enjoy a highly-rated breakfast during their stay (guest review score: 5.0).

    Breakfast option(s) include:

    • Continental
    • Buffet
    • À la carte

  • Empress Residence Resort and Spa has 2 restaurants:

    • Crown Cafe Restaurant
    • Kroya Restaurant

  • The prices at Empress Residence Resort and Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Empress Residence Resort and Spa is from 14:00, and check-out is until 12:00.