About this property

Prime Location: Tenir Eco Hotel, Shymbulak Mountain Resort in Almaty offers a scenic setting with Shymbulak 2297 feet away. Almaty International Airport is 25 mi from the property. Nearby attractions include Kok Tobe Mountain (13 mi) and the Central State Museum (14 mi). Exceptional Facilities: Guests enjoy ski-to-door access, a sauna, sun terrace, restaurant, and free WiFi. Additional amenities include a paid shuttle service, concierge, ski pass sales point, and electric vehicle charging station. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, mountain views, and modern amenities such as streaming services and soundproofing. Free parking and breakfast are available. Dining Experience: The family-friendly restaurant serves European cuisine with vegetarian options. Dining options include brunch, lunch, dinner, and cocktails in a modern or romantic ambiance.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.3)

    • Breakfast Info

    • Continental

    • FREE parking!

    • Ski-to-door


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Shimshon
    United Arab Emirates United Arab Emirates
    Living on the snow-capped mountains is like a once in a lifetime experience. The location to phenomenal. Worth every penny
  • Navin
    United Arab Emirates United Arab Emirates
    The hotel staff and location was amazing we loved the facility Mr Bekarys was amazing he personally assisted us for all our queries each time we message he instantly assisted us, we never had such a friendly and helping approach with any other...
  • Anas
    Kuwait Kuwait
    The staff was extremely friendly and helpfull all the day
  • Keerthi
    United Arab Emirates United Arab Emirates
    This hotel is located at top of the mountain. The access is by cable car only. But it is amazing how they could create and maintain such a facility at the top. The views and sauna experience was excellent. The interiors are made very well. The...
  • Shaleen
    India India
    Amazing property with breathtaking views. The breakfast at Syn32 was also delicious.
  • Majid
    United Arab Emirates United Arab Emirates
    Amazing View / we had unforgettable night Breakfast delicious
  • Thijs
    Netherlands Netherlands
    Great mountain hotel, ideal for a romantic getaway. Magnificent views and great for hiking.
  • Amroo
    Oman Oman
    The staff were so helpful and friendly. New experience and I really loved it, staying at the mountains on 3200 mtr high. One of the days I have it in Almaty.
  • Rashnas
    Qatar Qatar
    Perfect stay possible on the mountain top with breathtaking view!
  • Timur
    United States United States
    The staff is exceptional. They have been very helpful during our stay. Promptly replying for each of our requests. Inkar is very professional and proactive manager.

Hotel area info

Restaurants

2 Restaurants On Site
  • La Skala, станция Комби 1
    • Cuisine
      European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
  • Sneg, станция Комби 1
    • Cuisine
      European
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian

House rules

Tenir Eco Hotel, Shymbulak Mountain Resort takes special requests – add in the next step!
Check-in
From 3:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Curfew
The entrance to the property is closed between 23:30 and 07:00
Refundable damage deposit
A damage deposit of KZT 50,000 is required on arrival. That's about $93. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children over 6 are welcome.

Children 15 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

6 - 14 years
Extra bed upon request
KZT 30,000 per child, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note that cable car ride tickets are not included. Guests can purchase tickets for cable car to get to the hotel for the amount of 3000 tenge (~ 7 USD) per person.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Tenir Eco Hotel, Shymbulak Mountain Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

A damage deposit of KZT 50,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Tenir Eco Hotel, Shymbulak Mountain Resort