Get the celebrity treatment with world-class service at Hotel Okura Macau

Hotel Okura Macau is a luxurious 5-star hotel located within the Galaxy Macau Resort. Guests have free access to the 75,000-square-metre Grand Resort Deck with 575-metre Skytop Aquatic Adventure River Ride and a 350-ton white sand beach. Water attractions like water slides, beach lagoons, white water rapids, geysers, waterfalls as well as a kid's zone can also be found. Free WiFi access is available. Galaxy Macau - Hotel Okura Macau is located a 5-minute drive from Macau International Airport and a 10-minute drive from Macau Ferry Terminal. Car rental services are provided upon request. The guestrooms feature elegant interiors with modern furnishings. Each well-appointed room is equipped with a minibar, tea/coffee making facilities and a 65-inch flat-screen TV with cable channels including a variety of languages such as Mandarin, Cantonese, Japanese, English, Korean and more. There are 2 swimming pools and a well-equipped fitness centre at Hotel Okura Macau. Guests can also find a casino and a shopping arcade with over 200 retail outlets. The signature restaurant, Yamazato Japanese Fine Dining, serves sushi, famous Kaiseki cuisine and seasonal seafood on the 28th floor. Alternatively, Terrace Restaurant on the 6th floor, awaits you with all-day dining in a relaxed environment and contemporary setting.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Okura Nikko Hotels
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (9.2)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Asian

    • Parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
2 single beds
or
1 extra-large double bed
Bedroom
2 single beds
Living room
1 sofa bed
Bedroom
2 double beds
Living room
1 sofa bed
1 large double bed
1 large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • EarthCheck Certified
    EarthCheck Certified

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Nida
    Hong Kong Hong Kong
    The room was very spacious, the bed was so comfortable and loved the big bathroom. The staff are so helpful and very professional. Yuri at the front desk was so nice and very accomodating. I will definitely stay there again.
  • Benjamin
    Australia Australia
    The staff went above and beyond for our honeymoon stay. Thanks for all your efforts! YAY!
  • Nicole
    Australia Australia
    We loved evertyhing about this hotel but mainly the customer service. Everyone was so amazing and helpful. The room and hotel in general was just fantastic!
  • Bee
    Malaysia Malaysia
    Excellent customer service, housekeeping twice a day to keep the rooms clean and tidy and filled all your amenities. Great wifi connection. Highly recommended!
  • Hadi
    Indonesia Indonesia
    The manager had given a very great service to us. I wanted to buy the yukata for my wife. But it had no stock. He suddenly came out an idea giving my wife a teddy bear with a kimono on it. My wife was very happy n she said,” It’s very cute. Thank...
  • Sinclair
    United Kingdom United Kingdom
    Very friendly and helpful staff. Comfortable room and the location is very convenient.
  • Ka
    Hong Kong Hong Kong
    We were pleasantly surprised at every turn by the staff's meticulous services and heartfelt consideration, such as accompanying us on city outings, exceeding our expectations in keeping our accommodations tidy, and providing assistance before we...
  • Simon
    United Kingdom United Kingdom
    The porter is very friendly, excellent at his job. I definitely give him 10 /10 and he deserves my tips. I will return soon and hope seeing him there to help again. P. S The porter at this hotel is much helpful than galaxy hotel.
  • Amy
    New Zealand New Zealand
    The staff are very friendly and helpful. Top notch service. Kodus to all filipino staff, especially to Eren, Val, Bombi and Marife. Thank you so much for making our Macao experience more convenient and memorable. The location is just 10 mins walk...
  • Poh
    Singapore Singapore
    The staff is so polite, friendly and accommodating that i immediately felt good about everything. The room is beautiful. I truly enjoy the steam and sauna. Sad that i do not have time for the jacuzzi tub. Will sure to return.

Hotel surroundings

Restaurants

2 restaurants on site
  • Yamazato Japanese Fine Dining
    • Cuisine
      Japanese
    • Open for
      Dinner
    • Ambiance
      Traditional
  • Nagomi
    • Cuisine
      Japanese
    • Ambiance
      Traditional

Facilities of Hotel Okura Macau

Great facilities! Review score, 9.1

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Family rooms
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness centre
  • Parking on site
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room

View

  • City view
  • View

Outdoors

  • Garden

Kitchen

  • Tumble dryer
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Happy hour
    Additional charge
  • Water park
  • Kids' club
  • Casino

Living Area

  • Fireplace
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is not needed) and costs MOP 30 per hour.

  • Parking garage
  • Accessible parking

Reception services

  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Laptop safe
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

2 swimming pools

Pool 1 - indoorFree!

  • Open all year
  • All ages welcome
  • Heated pool

Pool 2 - outdoorFree!

  • Seasonal
  • All ages welcome
  • Pool is on rooftop
  • Water slide
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Steam room
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Hot tub/Jacuzzi
  • Fitness centre
  • Sauna

Languages spoken

  • Mandarin
  • English
  • Japanese
  • Cantonese

House rules

Hotel Okura Macau takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Need-to-know information for guests at this property

Grand Resort Deck is opened from 18 April 2025 and the opening hours are subject to weather conditions and seasonal change.

The credit card used for booking must be presented at check in. The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that children's breakfast is not included in the breakfast-included rate. Children's breakfast will be charged separately.

According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Hotel staying guests could enjoy exclusive free access to Grand Resort Deck (valued at MOP888) – boasting the world’s largest Skytop Wave Pool – which is included in your full stay. Passes to access are provided based on the number of paying guests per room. Grand Resort Deck opening hours is subject to weather conditions and seasonal change.

Hotel staying guests could enjoy complimentary admission of 2 hours at Galaxy Kidz Edutainment Center for 2 adults and 2 kids per room per day.

For latest information of Grand Resort Deck and Galaxy Kidz Edutainment Center, please visit hotel official website for details.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Okura Macau