Hotel The Ritz-Carlton, Macau
Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança, s/n, COTAI, Cotai, Macau, Macau – Excellent location – show map – Subway Access
Excellent location – rated 9.4/10! (score from 108 reviews)
Real guests • Real stays • Real opinions
Outstanding standards of suites luxury standards and the staff services. Experienced in various suites staying experiences Ritz Carlton Macau offered the most 5 star+ experience to us amongst the others that the staff services must take account for the contribution to the total guest experiences. There is a subtle refinement between "excellent services" and "always endeavouring their best" and the staff from Ritz-Carlton Macau achieved the latter.
Hong Kongall Service, room, decorations and Food on club lounge:)
South KoreaBest hospitality and extreme luxury experience ever We had a premier room.. you heve to see before to believe it.. just woooow
BelgiumThe room is really comfortable and the staff always willing to help
Hong KongVery few hotel makes you TRULY feels welcomed. Makes you TRULY feels that they care about you and your needs. Ritz Carlton Macau can. As a repeated customer, from the moment that I steps into the lobby, the moment Ritz Carlton's signature fragrance hits my nostril, to seeing the smiles of the staffs and all the familiar faces that call you by name... it just feels like coming HOME. It's like returning home after a long journey. That sense of "belonging" is so overwhelming that you can't help but feel happy and put a big smile on your face. Sure, it cost more than most hotels in Macau, but believe me, there is just no place like it~
Hong KongVery outstanding service, over delivery which gave me and my kids lots of surprises. All the hotel staff I met are very friendly, helpful and professional. They provided help without I asking for, eg offer to take pics for my family when the staff see us holding the phone, prepare the high hair for baby when saw that a baby with us! Very considerate staff!
Hong KongWell designed properly, cozy and comfortable. Very exclusive feels!
MalaysiaHardware is exceptional, as expected from Ritz Carlton
MacauMy best stay at any hotel ever. Everything was perfect, from first day to last. Comfort, kindness, level of service. Superb. Special thanks to Coco bartender, who showed his world class skills and level of professionalism. I was alone, but never lonley. Also big thanks to Emy from spa, relieving me from my back pain till last second profesionally, although she was leaving for holidays and had a plain to catch. Thanks to all Ladies and Gentlemen making my holiday in Macao unforgettable, treating me not as a guest, but as a friend.
Croatia모든것이 매우 만족스러운 호텔임. 객실이 매우 크고, 침구류가 편안하고, 욕실 시설이 매우 훌륭함.모든 직원들이 매우 친절하게 응대하고, 빠르게 문제해결해줌.
South Korea
The Ritz-Carlton, Macau
- What guests loved the most:
“Outstanding standards of suites luxury standards and the staff services. Experienced in various suites staying experiences Ritz Carlton Macau offered the most 5 star+ experience to us amongst the others that the staff services must take account for the contribution to the total guest experiences. There is a subtle refinement between "excellent services" and "always endeavouring their best" and the staff from Ritz-Carlton Macau achieved the latter.”
Hong Kong“all Service, room, decorations and Food on club lounge:)”
South Korea“Best hospitality and extreme luxury experience ever We had a premier room.. you heve to see before to believe it.. just woooow”
Belgium“The room is really comfortable and the staff always willing to help”
Hong Kong“Very few hotel makes you TRULY feels welcomed. Makes you TRULY feels that they care about you and your needs. Ritz Carlton Macau can. As a repeated customer, from the moment that I steps into the lobby, the moment Ritz Carlton's signature fragrance hits my nostril, to seeing the smiles of the staffs and all the familiar faces that call you by name... it just feels like coming HOME. It's like returning home after a long journey. That sense of "belonging" is so overwhelming that you can't help but feel happy and put a big smile on your face. Sure, it cost more than most hotels in Macau, but believe me, there is just no place like it~”
Hong Kong“Very outstanding service, over delivery which gave me and my kids lots of surprises. All the hotel staff I met are very friendly, helpful and professional. They provided help without I asking for, eg offer to take pics for my family when the staff see us holding the phone, prepare the high hair for baby when saw that a baby with us! Very considerate staff! ”
Hong Kong“Well designed properly, cozy and comfortable. Very exclusive feels!”
Malaysia“Hardware is exceptional, as expected from Ritz Carlton”
Macau“My best stay at any hotel ever. Everything was perfect, from first day to last. Comfort, kindness, level of service. Superb. Special thanks to Coco bartender, who showed his world class skills and level of professionalism. I was alone, but never lonley. Also big thanks to Emy from spa, relieving me from my back pain till last second profesionally, although she was leaving for holidays and had a plain to catch. Thanks to all Ladies and Gentlemen making my holiday in Macao unforgettable, treating me not as a guest, but as a friend.”
Croatia“모든것이 매우 만족스러운 호텔임. 객실이 매우 크고, 침구류가 편안하고, 욕실 시설이 매우 훌륭함.모든 직원들이 매우 친절하게 응대하고, 빠르게 문제해결해줌.”“0”
South KoreaGet the celebrity treatment with world-class service at The Ritz-Carlton, Macau
Set within Cotai’s Galaxy Macau™ integrated resort, The Ritz-Carlton, Macau is a hotel offering upscale experience for travelers. Outdoor pool, on-site water sport facilities and business center are featured.
The Ritz-Carlton, Macau enjoys great location with a 12 minutes' walk and 2 minutes' drive from The Venetian Macau. Macau International Airport is a 5 minutes car journey away. As part of the integrated resort environment, The Ritz-Carlton, Macau enjoys access to the Grand Resort Deck with the Skytop Adventure Rapids waterpark, designer shopping at The Promenade, world-class entertainment and 3D Cineplex. Exploration beyond the hotel is easy; all attractions, including the UNESCO World Heritage Historic Center, are within 20 minutes.
Suite here offers a large picture window with a breathtaking view of the glittering city. Separate bedroom and living room are featured. There is also marble bathroom fitted, offering full-equipped bath facilities.
Guests are welcomed to indulge in a calming spa treatment, try out the state-of-the-art equipment at the fitness center, take a dip in the pool, or participate in water sports. The Business Center provides business amenities and service for those who want to catch up with their work. Free WiFi can be accessed throughout the property. Free parking is provided on site as well.
Exquisite Cantonese cuisine can be tried out at the on-site restaurant. The 51st floor restaurant highlights the skills of our extraordinary chefs and offers five private dining rooms. At The Ritz-Carlton Café, fresh seafood and a decadent afternoon pastry tradition pay homage to the authentic French brasserie, while The Ritz-Carlton Bar & Lounge transitions from a la carte breakfast and afternoon tea to evening tapas and cocktails.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 9.5 for two-person stays.
Currency Exchange: Need local currency? This property has currency exchange on site.
Top Location: Highly rated by recent guests (9.4)
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Breakfast Info
Buffet
Parking available at the hotel
| Sleeps | Room Type | |||
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| Max adults: 2. Max children: 1 |
Premier Suite
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| Max adults: 2. Max children: 1 |
Carlton Suite
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| Max adults: 2. Max children: 1 |
Carlton Club Suite with Club Lounge Access
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| Max adults: 2. Max children: 1 |
Premier Club Suite with Club Lounge Access
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| Max adults: 2. Max children: 1 |
Two Bedroom Carlton Club Suite(Club Lounge Access)
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See what guests loved the most:
-
Family
Hong Kong
“Outstanding standards of suites luxury standards and the staff services. Experienced in various suites staying experiences Ritz Carlton Macau offered the most 5 star+ experience to us amongst the others that the staff services must take account for the contribution to the total guest experiences. There is a subtle refinement between "excellent services" and "always endeavouring their best" and the staff from Ritz-Carlton Macau achieved the latter.” Read more
-
Suyoung
South Korea
“all Service, room, decorations and Food on club lounge:)”
-
Peter
Belgium
“Best hospitality and extreme luxury experience ever We had a premier room.. you heve to see before to believe it.. just woooow”
-
Thomas
Hong Kong
“The room is really comfortable and the staff always willing to help”
-
Tze
Hong Kong
“Very few hotel makes you TRULY feels welcomed. Makes you TRULY feels that they care about you and your needs. Ritz Carlton Macau can. As a repeated customer, from the moment that I steps into the lobby, the moment Ritz Carlton's signature fragrance hits my nostril, to seeing the smiles of the staffs and all the familiar faces that call you by name... it just feels like coming HOME. It's like returning home after a long journey. That sense of "belonging" is so overwhelming that you can't help but feel happy and put a big smile on your face. Sure, it cost more than most hotels in Macau, but believe me, there is just no place like it~” Read more
-
Katie
Hong Kong
“Very outstanding service, over delivery which gave me and my kids lots of surprises. All the hotel staff I met are very friendly, helpful and professional. They provided help without I asking for, eg offer to take pics for my family when the staff see us holding the phone, prepare the high hair for baby when saw that a baby with us! Very considerate staff! ” Read more
-
Ivan
Malaysia
“Well designed properly, cozy and comfortable. Very exclusive feels!”
-
Kai
Macau
“Hardware is exceptional, as expected from Ritz Carlton”
-
Tomislav
Croatia
“My best stay at any hotel ever. Everything was perfect, from first day to last. Comfort, kindness, level of service. Superb. Special thanks to Coco bartender, who showed his world class skills and level of professionalism. I was alone, but never lonley. Also big thanks to Emy from spa, relieving me from my back pain till last second profesionally, although she was leaving for holidays and had a plain to catch. Thanks to all Ladies and Gentlemen making my holiday in Macao unforgettable, treating me not as a guest, but as a friend.” Read more
-
Jihak
South Korea
“모든것이 매우 만족스러운 호텔임. 객실이 매우 크고, 침구류가 편안하고, 욕실 시설이 매우 훌륭함.모든 직원들이 매우 친절하게 응대하고, 빠르게 문제해결해줌.”“0” Read more
Translating... Translated by Booking.com - Show original Show translation
4 reasons to choose The Ritz-Carlton, Macau
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
The all-suite hotel from The Ritz-Carlton brings elevated luxury to Asia’s most exciting new destination. Set within Cotai’s Galaxy Macau™ integrated resort, our upscale hotel experience begins the moment you arrive. After being whisked away to the 51st floor lobby, settle into your spacious suite, where a large picture window offers a breathtaking view of the glittering city. Refined Asian hospitality draws visitors to Cotai, and The Ritz-Carlton, Macau embodies that allure with fine dining, world-class entertainment and incredibly luxurious amenities, including a full-service spa.
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The Venetian Macao Casino0.3 miles
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Museum of Taipa and Coloane History0.4 miles
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Eiffel Tower at the Parisian Macao0.5 miles
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Rua do Cunha0.5 miles
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The Lotus Bridge0.5 miles
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Taipa Houses Museum0.6 miles
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Macau Stadium0.6 miles
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Studio City Macau0.6 miles
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The House of Dancing Water0.7 miles
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Macau Jockey Club0.8 miles
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Restaurant Man Ho Chinese Restaurant0.1 miles
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Moorish Barracks3.2 miles
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Lilau Square3.2 miles
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Mandarin's House3.2 miles
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Dom Pedro V Theater3.3 miles
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Senado Square3.4 miles
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Hong Kong Macau Ferry Terminal3.5 miles
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Monte Forte3.6 miles
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Ruins of St. Paul's3.7 miles
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Macau International Airport1.5 miles
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Zhuhai Jinwan Airport14.9 miles
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Hong Kong International Airport27 miles
What would you like to know?
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RetryLai Heen
Food: Cantonese, Chinese
Open for: Lunch, Dinner
The Ritz-Carlton Cafe
Food: French
Open for: Breakfast, Brunch, Lunch, Dinner, High tea
The Ritz-Carlton Bar & Lounge
Food: International
Open for: High tea, Cocktail hour
The Ritz-Carlton Pool Bar
Open for: Cocktail hour
Amenities of The Ritz-Carlton, Macau
Great facilities! Review score, 9.7
Most popular amenities
Services & Extras
- Tickets to shows/attractions Additional charge
Pets
-
Pets are not allowed.
Activities
- Live music/Performance
- Happy hour Additional charge
- Water park
- Evening entertainment
- Kids' club
- Casino
Food & Drink
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water
- Wine/Champagne Additional charge
- Kids' meals Additional charge
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
- Parking garage
- Secure parking
Public parking is possible on site (reservation is not needed) and charges may apply.
Transportation
- Airport drop-off Additional charge
- Airport pickup Additional charge
Front Desk Services
- Private check-in/out
- Concierge
- Baggage storage
- Ticket service
- Tour desk
- Currency exchange
- Express check-in/out Additional charge
- 24-hour front desk
Entertainment & Family Services
- Kids' TV channels
Cleaning Services
- Daily housekeeping
- Suit press
- Shoeshine
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Shuttle service
- Grocery deliveries
- Airport shuttle (free)
- Shuttle service (free)
- Designated smoking area
- Air conditioning
- Shops (on site)
- Soundproof rooms
- Gift shop
- Elevator
- Honeymoon suite
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Outdoor swimming pool
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Free! All pools are free of charge
- Open all year
- Pool/Beach towels
- Beach chairs/Loungers
- Pool bar
Spa
- Locker rooms
- Full-body massage Additional charge
- Head massage Additional charge
- Couples' massage Additional charge
- Foot massage Additional charge
- Neck massage Additional charge
- Back massage Additional charge
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Hairstyling
- Haircut
- Manicure
- Hair treatments
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Pool/Beach towels
- Waterslide
- Massage Additional charge
- Spa Additional charge
- Fitness center
- Sauna
Languages Spoken
- English
- Spanish
- French
- Chinese
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
The Ritz-Carlton, Macau accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Please inform The Ritz-Carlton, Macau of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about The Ritz-Carlton, Macau
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The following parking options are available to guests staying at The Ritz-Carlton, Macau (subject to availability):
- Parking
- On-site parking
- Secure parking
- Parking garage
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Check-in at The Ritz-Carlton, Macau is from 3:00 PM, and check-out is until 12:00 PM.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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The Ritz-Carlton, Macau is 3.7 miles from the center of Macau.
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Yes, The Ritz-Carlton, Macau is popular with guests booking family stays.
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From the nearest airport, you can get to The Ritz-Carlton, Macau by:
- Airport shuttle (public) 30min
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Room options at The Ritz-Carlton, Macau include:
- Suite
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Guests staying at The Ritz-Carlton, Macau can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).
Breakfast option(s) include:
- Buffet
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The Ritz-Carlton, Macau offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Massage
- Casino
- Kids' club
- Evening entertainment
- Water park
- Beauty services
- Facial treatments
- Waxing services
- Makeup services
- Hair treatments
- Manicure
- Haircut
- Hairstyling
- Body treatments
- Body scrub
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Foot bath
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Full-body massage
- Locker rooms
- Happy hour
- Live music/Performance
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The Ritz-Carlton, Macau has 4 restaurants:
- Lai Heen
- The Ritz-Carlton Cafe
- The Ritz-Carlton Pool Bar
- The Ritz-Carlton Bar & Lounge
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The prices at The Ritz-Carlton, Macau may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
