• View
  • Swimming pool
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

Set within Cotai’s Galaxy Macau™ integrated resort, The Ritz-Carlton, Macau is a hotel offering upscale experience for travelers. Outdoor pool, on-site water sport facilities and business center are featured. The Ritz-Carlton, Macau enjoys great location with a 12 minutes' walk and 2 minutes' drive from The Venetian Macau. Macau International Airport is a 5 minutes car journey away. As part of the integrated resort environment, The Ritz-Carlton, Macau enjoys access to the Grand Resort Deck with the Skytop Adventure Rapids waterpark, designer shopping at The Promenade, world-class entertainment and 3D Cineplex. Exploration beyond the hotel is easy; all attractions, including the UNESCO World Heritage Historic Center, are within 20 minutes. Suite here offers a large picture window with a breathtaking view of the glittering city. Separate bedroom and living room are featured. There is also marble bathroom fitted, offering full-equipped bath facilities. Guests are welcomed to indulge in a calming spa treatment, try out the state-of-the-art equipment at the fitness center, take a dip in the pool, or participate in water sports. The Business Center provides business amenities and service for those who want to catch up with their work. Free WiFi can be accessed throughout the property. Free parking is provided on site as well. Exquisite Cantonese cuisine can be tried out at the on-site restaurant. The 51st floor restaurant highlights the skills of our extraordinary chefs and offers five private dining rooms. At The Ritz-Carlton Café, fresh seafood and a decadent afternoon pastry tradition pay homage to the authentic French brasserie, while The Ritz-Carlton Bar & Lounge transitions from a la carte breakfast and afternoon tea to evening tapas and cocktails.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Top Location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Asian, American, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
2 full beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.8
Cleanliness
9.8
Comfort
9.5
Value for money
8.8
Location
9.3
Free WiFi
9.5
High score for Macau
Select topics to read reviews:

See what guests loved the most:

  • Stephan
    Germany Germany
    Wir waren beide erkältet und wurden sehr lieb und fürsorglich gepflegt. Es gab verschiedene Sonderleistungen des Hotels die uns den Aufenthalt besonders erfreulich machten.
  • S
    Sarah
    Germany Germany
    Es war der absolut beste Hotelaufenthalt den wir jemals hatten und wir sind seit sehr vielen Jahren weltweit in Top- Hotels in Urlaub. Es geht nicht besser und war UNGLAUBLICH!!!!!
  • Hyelyn
    South Korea South Korea
    부족한 점이 없음, 투숙객 대비 여유로운 공간, 요청과 동시에 즉각 실행되는 서비스, 친절한 스태프, 누구도 NO라고 말하지 않고 최선을 다해 고객의 요청을 들어주기 위해 노력, 쾌적하고 사진과 똑닮은 공간, 먼지하나 없이 유지되는 고객 동선의 모든 공간, 방음이 잘 되는건지 실제 투숙객은 우리밖에 없는것처럼 느껴짐 그냥 호텔 자체가 우아합니다, 내가 가본 호텔중에서 시설로는 최고라할 수 없더라도 소프트웨어로는 감히 최고라 말할 수...

Hotel area info

Restaurants
4 Restaurants On Site

  • Lai Heen
    • Cuisine
      Cantonese • Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
  • The Ritz-Carlton Cafe
    • Cuisine
      French
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern • Romantic
  • The Ritz-Carlton Bar & Lounge
    • Cuisine
      International
    • Open for
      High tea • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
  • The Ritz-Carlton Pool Bar
    • Open for
      Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic

Amenities of The Ritz-Carlton, Macau
Great facilities! Review score, 9.8

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness center
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Additional bathroom
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
View
  • Pool view
  • View
Kitchen
  • Dining table
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Sofa bed
  • Clothes rack
Activities
  • Bicycle rental
  • Live music/Performance
  • Happy hour
    Additional charge
  • Water park
  • Evening entertainment
  • Kids' club
  • Casino
Living Area
  • Dining area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
    Additional charge
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Grocery deliveries
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Heating
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Full-body massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hairstyling
  • Haircut
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • French
  • Chinese

House rules

The Ritz-Carlton, Macau takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB American Express Cash The Ritz-Carlton, Macau accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that a charge for extra guest is required and the extra bed is subject to availability and needs to be confirmed by the hotel. There will be additional charges for supplement inclusions.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Ritz-Carlton, Macau of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about The Ritz-Carlton, Macau

  • The Ritz-Carlton, Macau offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Casino
    • Evening entertainment
    • Kids' club
    • Water park
    • Happy hour
    • Locker rooms
    • Bicycle rental
    • Live music/Performance
    • Beauty services
    • Swimming pool
    • Facial treatments
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Haircut
    • Hairstyling
    • Body treatments
    • Body scrub
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Full-body massage

  • The Ritz-Carlton, Macau has 4 restaurants:

    • The Ritz-Carlton Cafe
    • Lai Heen
    • The Ritz-Carlton Pool Bar
    • The Ritz-Carlton Bar & Lounge

  • Yes, The Ritz-Carlton, Macau is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at The Ritz-Carlton, Macau include:

    • Suite

  • The Ritz-Carlton, Macau is 3.7 miles from the center of Macau. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Ritz-Carlton, Macau is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at The Ritz-Carlton, Macau may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.