“Outstanding standards of suites luxury standards and the staff services. Experienced in various suites staying experiences Ritz Carlton Macau offered the most 5 star+ experience to us amongst the others that the staff services must take account for the contribution to the total guest experiences. There is a subtle refinement between "excellent services" and "always endeavouring their best" and the staff from Ritz-Carlton Macau achieved the latter.”

“all Service, room, decorations and Food on club lounge:)”

“Best hospitality and extreme luxury experience ever We had a premier room.. you heve to see before to believe it.. just woooow”

“The room is really comfortable and the staff always willing to help”

“Very few hotel makes you TRULY feels welcomed. Makes you TRULY feels that they care about you and your needs. Ritz Carlton Macau can. As a repeated customer, from the moment that I steps into the lobby, the moment Ritz Carlton's signature fragrance hits my nostril, to seeing the smiles of the staffs and all the familiar faces that call you by name... it just feels like coming HOME. It's like returning home after a long journey. That sense of "belonging" is so overwhelming that you can't help but feel happy and put a big smile on your face. Sure, it cost more than most hotels in Macau, but believe me, there is just no place like it~”

“Very outstanding service, over delivery which gave me and my kids lots of surprises. All the hotel staff I met are very friendly, helpful and professional. They provided help without I asking for, eg offer to take pics for my family when the staff see us holding the phone, prepare the high hair for baby when saw that a baby with us! Very considerate staff! ”

“Well designed properly, cozy and comfortable. Very exclusive feels!”

“모든것이 매우 만족스러운 호텔임. 객실이 매우 크고, 침구류가 편안하고, 욕실 시설이 매우 훌륭함.모든 직원들이 매우 친절하게 응대하고, 빠르게 문제해결해줌.”“0” 

“目前住宿過最好的飯店，身爲處女座的我凡是要求完美。 不是因爲此飯店價格高昂，才出如此評語！ 而是在這間飯店我能感受到整體人員真心的笑、與用心；他（她）們不是基於對工作上的盡責；而是同理心來對待入住的客人。 這是很不簡單的事。值得尊重！！ 彷彿像招待很久沒見的老朋友。 我不太喜歡寫這些意見，感覺太矯情！ 但這間飯店值得我花時間寫意見， 表達我對他（她）們的肯定。 名聲真的是名聲，之前看評語還有點遲疑⋯ 此次入住ㄧ趟，名不虛傳👍”“0” 

“房间设施维护的较好，除了梳妆台台面有污渍，其他都不错。行政酒廊的餐点都很美味，服务也很细心。值得推荐！”“0”