Please note that you need to send mandatory information 1 day before check-in. If the reservation is made the same day, you will have 30 minutes after the reservation is confirmed.

Mandatory information is requested by booking messages.

Send a request about the check-in time 1 day before, for reservations on the same day you have 30 minutes once the reservation is confirmed.

After the requested check-in date and/or time, you will not be able to enter. Only the reservation holder must check in and must be a guest.

You cannot change the reservation holder and/or guest names.

The check-in time will be the first request that is accepted and is indicated on the reservation with the legend "ACCEPTED".

All check-in must be done in a timely manner, with no tolerance for delays.

Failure to comply with what was requested in previous lines will prevent entry to the property.

Guest not shown in the reservation, must pay $500 per person for each day.

Lose key/Tag, must pay $1500 for lock replacement.

Leave the kitchen clean and wash dishes to avoid cleaning costs.

All damage to property or furniture will be charged.

Smoking is prohibited inside the property, if you smoke, do so outside and clean the area.

T ake the garbage to the container for hygiene.

If you bring a pet, you must wash and collect waste, including hair.

If the guest takes 15 min. after checkout an extra 3 days will be charged.

Any non-compliance will have an additional cost for deep cleaning.

Unforeseen services such as electricity, water, internet, swimming pool or others, are out of our control and the guest will not be compensated.

Vui lòng thông báo trước cho Casa con Alberca Alba SD về thời gian đến dự kiến của quý khách. Khách có thể sử dụng ô Yêu cầu Đặc biệt khi đặt phòng hoặc liên lạc trực tiếp với chỗ nghỉ qua các thông tin liên hệ được ghi trong xác nhận đặt phòng.

Chỗ nghỉ này không nhận tổ chức tiệc chia tay cuộc đời độc thân hay các bữa tiệc tương tự như vậy.

Thời gian yên lặng bắt đầu từ 20:00:00 đến 08:00:00.

Nếu bạn gây thiệt hại cho chỗ nghỉ trong thời gian lưu trú, bạn có thể bị yêu cầu đền bù đến US$200 sau khi trả phòng, theo Chính sách đền bù hư hại của chỗ nghỉ này.