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Situated just 450 metres from Playa del Carmen Beach, this hotel offers a small outdoor pool, surrounded by terraces and tropical gardens. Free Wi-Fi is offered in the reception and garden. Rooms at Hotel Casa de las Flores are air conditioned and decorated in warm colours. They have cable TV, a ceiling fan and a safe. The private bathrooms come with a hairdryer. Casa de las Flores is located in central Playa del Carmen. There are numerous shops, restaurants and bars within a 10-minute walk. Playa del Carmen Airport is a 5-minute drive away. The concierge service can organize airport transfers and tours of the Riviera Maya region.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.3

Breakfast info

American


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
9.0
Location
9.3
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • A
    Ana
    United Kingdom United Kingdom
    The location is great, decor lovely. The staff were kind and helpful. I would stay here again. The gardens are like a calm oasis and the pool refreshing. We loved it. Beds comfortable, air con working, good shower pressure and a fridge in every room.
  • Sinziana
    Romania Romania
    No frills, basic buy very comfortable accommodation in a lovely building with brightly painted outside walls and a lovely patio. Beds were comfortable, everything was clean and staff very attentive.
  • Stephanie
    Israel Israel
    We love this place, we returned after a few days when we came back to Playa del Carmen. Last time my only complaint were the curtains, but this time (coincidence or not, I don't know) we got black out curtains. The room was dark and the sleep was...

Hotel surroundings

Facilities of Hotel Casa de las Flores
Great facilities! Review score, 8.6

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Garden view
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Luggage storage
  • Tour desk
  • Barber/beauty shop
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Chapel/shrine
  • Fan
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Spa/wellness packages
  • Sun loungers or beach chairs
  • Public Bath
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Hotel Casa de las Flores takes special requests - add in the next step!

Check-in

From 15:00 to 18:00

Check-out

From 11:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Hotel Casa de las Flores accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

When booking 3 rooms or more, as well as for more than 3 nights, different policies and additional supplements may apply.

Please note that for rates with breakfast included, breakfast is only offered for adults. Breakfast for minors will be at an extra cost.

In case of invoice it is necessary to present your updated tax statement.

Please inform Hotel Casa de las Flores in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area and guests may experience noise.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

FAQs about Hotel Casa de las Flores

  • Hotel Casa de las Flores offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Public Bath
    • Swimming Pool
    • Spa/wellness packages

  • Check-in at Hotel Casa de las Flores is from 15:00, and check-out is until 12:00.

  • The prices at Hotel Casa de las Flores may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Hotel Casa de las Flores can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • American
    • À la carte

  • The nearest beach is just 550 yards from Hotel Casa de las Flores. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hotel Casa de las Flores is 250 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Casa de las Flores include:

    • Double