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About this property

Comfortable Accommodations: Gran Hotel Xalapa in Xalapa offers family rooms with air-conditioning, balconies, and private bathrooms. Each room includes a TV, wardrobe, and free toiletries. Exceptional Facilities: Guests enjoy a swimming pool with a view, fitness center, terrace, and garden. The hotel provides free WiFi, a restaurant, bar, and coffee shop. Additional amenities include a children's playground and tour desk. Dining Experience: The family-friendly restaurant serves Mexican cuisine with vegetarian and vegan options. Brunch, lunch, and dinner are available, complemented by a bar. Prime Location: Located 14 minutes from the Metropolitan Cathedral, the hotel is near attractions such as Lake Walking (1.9 mi) and Clavijero Botanic Garden (2.5 mi). Free on-site parking is provided.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Free parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
2 full beds
1 king bed
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • David
    United States United States
    It is a older hotel but in a great location .very good value for the price.
  • Alejandra
    Mexico Mexico
    Nice old hotel, it has pretty spacious rooms with good amenities, the staff is friendly and the breakfast buffet is well served
  • Glen
    United States United States
    It is a big property and everything worked well. The staff kept the rooms clean for us daily. The staff are very professional, accommodating, and friendly. The restaurant is very good and convenient for when you have plans and don’t have time to...
  • Seán
    Mexico Mexico
    great location - a little bit out of the city center but still very walkable. located next to a very bautiful park. swimming pool is big and deep in one section which i love - bar at the pool very nice - staff friendly and attentive - great value...
  • Kyle
    Canada Canada
    The front office staff and concierge was helpful and with a smile.
  • Maureen
    United Kingdom United Kingdom
    The friendliness of the staff , the nearness to town and the entertainment in the hotel
  • Berta
    Mexico Mexico
    Breakfast was great, staff are extremely friendly and helpful, great location surrounded by restaurants and close to many services
  • Lucynda
    Mexico Mexico
    Me encanto la noche retro. La atención de los empleados de recepción
  • Gilberto
    Mexico Mexico
    La ubicación es excelente. Se encuentra justo al lado del parque Tecajetes el cual es hermoso. Otro punto que me encantó es que el centro te queda caminando a 10 o 15 minutos máximo. El desayuno en el restaurante es buffet y me parecio a...
  • Cecilia
    Mexico Mexico
    Esta cómodo, amplio, limpio, excelente calidad por el precio

Hotel area info

Restaurants

1 Restaurant On Site
  • RESTAURANTE MOCAFETOS
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan

Amenities of Gran Hotel Xalapa

Great facilities! Review score, 8.1

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Restaurant
  • Fitness center
  • Family rooms
  • Room service
  • Non-smoking rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Bathtub

Bedroom

  • Wardrobe or closet

View

  • View

Outdoors

  • Balcony
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed

Activities

  • Evening entertainment
    Additional charge
  • Playground

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe

General

  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service

Accessibility

  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
  • Entire unit located on ground floor

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end

Spa

  • Beach umbrellas
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules

Gran Hotel Xalapa takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Check-out
From 7:00 AM to 1:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
11 years old
Extra bed upon request
Free
12+ years
Extra bed upon request
MXN 160 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Gran Hotel Xalapa