You might be eligible for a Genius discount at Hotel Hacienda Ventana del Cielo. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Comfortable Accommodations: Hotel Hacienda Ventana del Cielo in Tepoztlan offers family rooms with private bathrooms, balconies, and garden views. Each room includes free toiletries, a TV, and a dining area. Exceptional Facilities: Guests can enjoy spa facilities, a swimming pool with a view, sun terrace, and lush garden. The property features a restaurant, bar, and free WiFi. Additional amenities include a lounge, outdoor fireplace, and tour desk. Dining Experience: The family-friendly restaurant serves local cuisine with brunch, dinner, high tea, and cocktails. The romantic ambiance enhances the dining experience. Prime Location: Located 58 mi from Benito Juarez International Airport and 21 mi from the Robert Brady Museum, the hotel offers scenic views and easy access to local attractions.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Free private parking


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
Bedroom 1
1 king bed
Bedroom 2
1 full bed
1 king bed
2 full beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Gabriela
    United States United States
    Excellent service and beautiful view. Manager was excellent in being flexible around deposit misunderstanding. Manager and front desk person were attentive.
  • Itzel
    Mexico Mexico
    El lugar es muy bonito y está perfectamente ubicado debajo del cerro de la ventana.
  • Armando
    Mexico Mexico
    Las vistas, la tranquilidad, muy limpio, la comida es muy rica
  • Karla
    Mexico Mexico
    La ubicación es perfecta para descansar y estar alejados del ruido
  • Frida
    Mexico Mexico
    El hotel está hermoso, super limpio, tanto alberca, habitaciones, jardín y restaurante se encontraban muy limpios, la atención desde que llegas es excelente, todos muy amables, un experiencia maravillosa, mis felicitaciones y agradecimiento a todo...
  • María
    Germany Germany
    La localización del hotel es increíble, ya que se encuentra justo en la falda del monte, por lo que se aprecia una vista maravillosa desde cualquier parte del hotel. El hotel también ofrece caminatas con guía, lo cual añade mucho a la experiencia....
  • Andy
    Mexico Mexico
    La vista es lo mejor! Espacios abiertos para descansar, la piscina de la terraza es perfecta
  • Barcenas
    Mexico Mexico
    Muy buena atención el personal super amable hay muy buena energía los precios del restaurante muy accesibles.todo muy bien
  • Gonzalez
    Mexico Mexico
    Limpio. Excelente atención del personal. La comida es casera, muy buena.
  • Alex
    Mexico Mexico
    El servicio, las vistas, lugar relajantes y la cercanía de buenos restaurantes.

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurante #1
    • Cuisine
      Local
    • Open for
      Breakfast • Brunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Romantic

House rules

Hotel Hacienda Ventana del Cielo takes special requests – add in the next step!
Check-in
From 1:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 12 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

A deposit via bank wire is required to secure your reservation. Hotel Hacienda Ventana del Cielo will contact you with instructions after booking, and bank deposit must be made within the first 48 hours after the hotel has contacted the guest with bank information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Hacienda Ventana del Cielo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Hotel Hacienda Ventana del Cielo