Hands down the best hotel I’ve ever been to. From arrival till departure, the staff were welcoming and super helpful. The jungle side accommodation is brand new and definitely the best from a pool perspective. Stunning views from the room and delicious cocktails - what more can you ask for?! Will return asap.

Caitlin Holland

Amazing and attentive staff. The food was great and the beach was divine!

Kevin Bandaríkin

Staff and service was 10/10! So friendly and very helpful! The hotel is beautiful and on a top location (outside of the beach area and the city center). Would come back.

Blerta Sviss

Everything…friendly staff,delicious food,servise,cleanliness👍🏻 Wonderfull private beach A lot of restaurants,beach bars farmacys,shops arround the area

Inga Grikkland

A breathtaking room and resort! The spa was fantastic, I could have spent all of my time in there. The food was delicious and the staff were super accommodating, polite and responsive.

Candice Bretland

First of all, the aesthetic of the hotel is absolutely perfect - perhaps the most stylish we’ve ever stayed at. Breakfast was great, as was the swimming pool in the jungle side of the hotel. The staff were also incredible and couldn’t do any more to make us feel looked after during our stay. We had quite a big 8 legged friend come to pay us a visit on our last morning (it is the jungle after all) and the manager came to our rescue and removed it by hand and managed to keep it alive! The beach bags are also to die for. Lovely hotel!

Dominic Bretland

-Great staff, made some amazing recommendations for lunch and dinner and organised a great private driver to take us to the Tulum ruins and an amazing cenote. -Lovely big water jug in the room that was filled up regularly -Walking distance to some great restaurants -Fantastic clean beach, they clear the seaweed every morning and it was beautiful. -The sunrise from our room was incredible -Excellent WhatsApp service, they reply super fast -Lovely and quiet, no beach bar noise from anywhere which we loved -Really nice and friendly guests -I definitely recommend beach view rooms - the views are exceptional!

Sandra Bretland

The hotel is absolutely gorgeous, we stayed in one of the cheaper garden rooms & I was a bit worried the room wouldn’t be that nice but it was perfect. Lovely outdoor bathroom, & plunge pool outside. V private & quiet. The hotel is located a bit further down from the big beach clubs so quiet at night. Beach is stunning, as is the pool. Staff will sort anything for you, all via whatsapp. A real 5* experience which was a relief as we had a few disappointments in Mexico.

Zoe Bretland

Everything was amazing, from the rooms, to the beach club. The staff were lovely too.

Ashley Bretland

The property is absolutely stunning. Located on the best stretch of beach in Tulum, it is in a quiet and peaceful zone but it is easy to get to all the amazing restaurants. We loved that there was a beach and a jungle side and you have access to both. The staff are exceptional, they go above and beyond every day. They made us feel so welcome and as if we were at home away from home. Nothing is too much for them, they really made our stay. Special thanks to Cris and Alejandra.

Shanice Bretland