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Located in central San Cristobal de las Casas, Hotel Palacio de Moctezuma has free Wi-Fi connection throughout and parking on site. The hotel features a colonial-style décor. Complimentary breakfast included. The rooms offer a working desk, wardrobe and flat-screen cable TVs. The private bathroom has a shower. Hotel Palacio de Moctezuma has an on-site restaurant that serves breakfast, lunch and dinner. Only 492 feet from the place, Tuluc restaurant serves regional dishes. The hotel can help the guests arrange tours to visit the archaeological site of Palenque, the Montebello Lagoon and the Cañon del Sumidero. The art and craft market is 5 minutes’ walk from the hotel, plus the cathedral and city’s main square can be reached by foot in 7 minutes.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in San Cristóbal de Las Casas, this hotel has an excellent location score of 8.9

Breakfast Info

American, Breakfast to go

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 full beds
1 full bed
3 full beds
1 twin bed
or
1 full bed
2 full beds
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Guest reviews

Categories:

Staff
8.6
Facilities
8.1
Cleanliness
8.2
Comfort
8.3
Value for money
8.1
Location
8.9
Free Wifi
6.7
Low score for San Cristóbal de Las Casas
Select topics to read reviews:

See what guests loved the most:

  • C
    Claudia
    Mexico Mexico
    Está muy bonito el jardín interior y el personal es muy atento, su ubicación fue muy útil al caminar por la ciudad. Super recomendado :)
  • Liliana
    Mexico Mexico
    El personal es súper amable, los chicos de recepción y de restaurante, en especial un chico de tez clara alto. Todos muy educados
  • C
    Caty
    Mexico Mexico
    Desayuno muy rico, muy buena ubicación, esta cerca todo turístico.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante Noche Buena
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian

Amenities of Hotel Palacio de Moctezuma
Great facilities! Review score, 8.1

Most popular amenities
  • Free parking
  • Free Wifi
  • Family rooms
  • Restaurant
  • Room service
  • Non-smoking rooms
  • Facilities for disabled guests
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Inner courtyard view
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Drying rack for clothing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    Business Facilities
    • Business center
    • Meeting/Banquet facilities
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safe
    General
    • Designated smoking area
    • Smoke-free property
    • Wake-up service
    • Tile/Marble floor
    • Heating
    • Private entrance
    • Packed lunches
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Wheelchair accessible
    • Upper floors accessible by stairs only
    Spa
    • Public Bath
    Languages Spoken
    • Spanish

    Property practices

    This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Hotel Palacio de Moctezuma takes special requests – add in the next step!

    Check-in

    From 2:30 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 11:30 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa Cash Hotel Palacio de Moctezuma accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Palacio de Moctezuma of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    FAQs about Hotel Palacio de Moctezuma

    • Check-in at Hotel Palacio de Moctezuma is from 2:30 PM, and check-out is until 12:00 PM.

    • Hotel Palacio de Moctezuma is 1,000 feet from the center of San Cristóbal de Las Casas. All distances are measured in straight lines. Actual travel distances may vary.

    • Hotel Palacio de Moctezuma has 1 restaurant:

      • Restaurante Noche Buena

    • Yes, Hotel Palacio de Moctezuma is popular with guests booking family stays.

    • The prices at Hotel Palacio de Moctezuma may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Hotel Palacio de Moctezuma include:

      • Triple
      • Quad
      • Double
      • Family
      • Single
      • Twin

    • Hotel Palacio de Moctezuma offers the following activities/services (charges may apply):

      • Public Bath