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Situated in George Town, 2 km from Northam Beach, Citadines Connect Georgetown Penang features accommodation with a fitness centre and private parking. With an outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is non-smoking and is set 600 metres from Penang Times Square. All rooms are fitted with a desk and a flat-screen TV, and some rooms at the hotel have a balcony. At Citadines Connect Georgetown Penang rooms include bed linen and towels. Guests at the accommodation can enjoy a buffet or a halal breakfast. Speaking English, Malay and Chinese at the reception, staff are willing to help at any time of the day. Popular points of interest near Citadines Connect Georgetown Penang include 1st Avenue Penang, Rainbow Skywalk at Komtar and Wonderfood Museum. The nearest airport is Penang International Airport, 14 km from the hotel.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Citadines
Hotel chain/brand
Citadines

Property highlights

Situated in the best rated area in George Town, this hotel has an excellent location score of 9.0

Breakfast info

Halal, Buffet

Private parking available


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.9
Comfort
9.0
Value for money
8.5
Location
9.0
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Luis
    Netherlands Netherlands
    Stylish hotel with modern rooms and friendly staff. The pool is amazing. Good wifi, comfortable beds, and a great location. Plus, they provide free water on each floor to keep you hydrated. Highly recommend!
  • Rachel
    Malaysia Malaysia
    Swimming pool. Great Gymnasium. Free coffee and tea all day. Friendly! Central and quiet.
  • Salmon388
    United Kingdom United Kingdom
    The room was lovely, clean and comfortable and the staff were great. we had a problem with a broken window, I reported it to staff and they came immediately to fix it. It is opposite I lovely food market which we visited most nights. There is...

Hotel surroundings

Facilities of Citadines Connect Georgetown Penang
Great facilities! Review score, 8.5

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Private parking
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
  • Outdoor furniture
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
    Services
    • Pet bowls
    • 24-hour front desk
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Lift
    • Family rooms
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by elevator
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Shallow end
    • Sun loungers or beach chairs
    Wellness
    • Fitness
    • Sun loungers or beach chairs
    • Fitness centre
    Languages spoken
    • English
    • Malay
    • Chinese

    House rules

    Citadines Connect Georgetown Penang takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 06:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of MYR 200 is required on arrival. That's about GBP 33. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are allowed. Charges may be applicable.

    Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

    Mastercard Visa UnionPay credit card JCB American Express Cash Citadines Connect Georgetown Penang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

    Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Citadines Connect Georgetown Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Citadines Connect Georgetown Penang

    • Room options at Citadines Connect Georgetown Penang include:

      • Studio
      • Suite
      • Double
      • Apartment

    • Yes, Citadines Connect Georgetown Penang is popular with guests booking family stays.

    • Guests staying at Citadines Connect Georgetown Penang can enjoy a highly-rated breakfast during their stay (guest review score: 5.7).

      Breakfast option(s) include:

      • Halal
      • Buffet

    • Check-in at Citadines Connect Georgetown Penang is from 15:00, and check-out is until 12:00.

    • Citadines Connect Georgetown Penang is 550 yards from the centre of George Town. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The prices at Citadines Connect Georgetown Penang may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Citadines Connect Georgetown Penang offers the following activities / services (charges may apply):

      • Fitness centre
      • Fitness
      • Swimming Pool