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About this property
Elegant Accommodations: Doubletree By Hilton Shah Alam I-City in Shah Alam offers a 5-star experience with an infinity swimming pool, spa facilities, fitness center, restaurant, massage services, bar, and free WiFi.
Comfortable Amenities: Guests enjoy air-conditioning, bathrobes, tea and coffee makers, bidets, hairdryers, refrigerators, work desks, free toiletries, mini-bars, showers, slippers, and TVs. Interconnected rooms are available.
Dining Options: The family-friendly restaurant serves Chinese, Indian, Italian, Malaysian, pizza, local, Asian, and international cuisines. Breakfast includes halal and Asian options. Additional facilities include a pool bar, coffee shop, and outdoor seating area.
Prime Location: Located 9.3 mi from Sultan Abdul Aziz Shah Airport, the hotel is near attractions such as Royal Gallery Selangor (4.3 mi) and Evolve Concept Mall (12 mi). Guests appreciate the attentive staff, convenient location, and room cleanliness.
Couples in particular like the location – they rated it 9.3 for a two-person trip.
This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
9.4
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
9.0
Location
9.2
Free Wifi
8.8
Select topics to read reviews:
Guests who stayed here loved
Ashwin
Singapore
“The team at DT Hilton were excellent. Special thanks to Me Siva and his team/colleagues who made us feel so welcome and comfortable.”
Martin
Slovakia
“Beautifull hotel. Big shoping mall next to it. Rooms perfecly clean an very well equipd. Welness in the hotel, especially massage was very nice. Small but practical gym. Thank you for short but nice stay.”
Daia
“I love how comfortable the mattress and pillow are, how varieties and tasty the meals are, and how approachable and caring the staff are.”
M
Muhammad
Malaysia
“It was wonderful experience and the staffs were great. A walking distance to everything and easy access to i-city mall.”
Anim
Malaysia
“i arrived there with low expectation.....but i received whatsap to wellcome me and my hubby after few minutes in the room. my room is facing the pool and also federal hway.i love my stay at this hotel. will coming back for another honeymoon maybe....”
N
Norshahida
Singapore
“As a return customer, we have always love the location of the hotel as it is accessible to the mall and theme parks. The amenities in the hotel are superb. Hotel rooms were clean and smelled good. The staff on the ground floor was extremely great....”
Farhanah
Malaysia
“Friendly and welcoming employees. Very good service and a very comfortable and clean hotel.”
Alief
Malaysia
“From the ambiences, interior designs, the coffee, the food everything was perfect. The receptionist (NACH/Najihah) was really kind, helpful and professional. Kudos to all the staff too. Friendly and professional.”
Arfah
Malaysia
“Located just next to Central I-City Mall and within walking distance to the I-City theme park, this hotel is perfect for families on a leisure trip. I stayed here for my UiTM convocation, and it was incredibly convenient—just a 10-minute drive to...”
Fatimah
Saudi Arabia
“Very welcoming staff , great location , facility is clean tidy and comfortable”
Hotel area info
Restaurants
3 Restaurants On Site
Makan Kitchen
Cuisine
Chinese • Indian • Malaysian • Local • Asian • International
Open for
Breakfast • Lunch • Dinner
Ambience
Family-friendly • Traditional • Modern
Dietary options
Halal • Vegetarian
Tosca Trattoria Italiana
Cuisine
Italian • Pizza
Open for
Lunch • Dinner
Ambience
Modern • Romantic
Dietary options
Vegetarian
Axis Lounge
Cuisine
Local • Asian • International
Open for
Lunch • Dinner • High tea
Ambience
Family-friendly • Modern
Dietary options
Vegetarian
House rules
Doubletree By Hilton Shah Alam I-City takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about $47. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 3 years
Extra bed upon request
MYR 116.60 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
MYR 116.60 per person, per night
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Doubletree By Hilton Shah Alam I-City
Guests staying at Doubletree By Hilton Shah Alam I-City can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).
Breakfast option(s) include:
Halal
Asian
Buffet
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
Room options at Doubletree By Hilton Shah Alam I-City include:
Triple
Suite
Check-in at Doubletree By Hilton Shah Alam I-City is from 15:00, and check-out is until 12:00.
The prices at Doubletree By Hilton Shah Alam I-City may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Doubletree By Hilton Shah Alam I-City has 3 restaurants:
Makan Kitchen
Axis Lounge
Tosca Trattoria Italiana
Doubletree By Hilton Shah Alam I-City offers the following activities/services (charges may apply):
Spa
Fitness center
Hot tub/Jacuzzi
Massage
Game room
Locker rooms
Spa facilities
Swimming pool
Steam room
Spa lounge/Relaxation area
Foot bath
Spa/Wellness packages
Back massage
Neck massage
Foot massage
Couples' massage
Head massage
Hand massage
Full-body massage
Fitness
Fitness classes
Doubletree By Hilton Shah Alam I-City is 2.4 mi from the center of Shah Alam.
Yes, there's a hot tub. You can find out more about this and the other facilities at Doubletree By Hilton Shah Alam I-City on this page.
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ISO 14001:2015 Environmental management systemCertified by: DEKRA Certification, Inc.
Singapore“The team at DT Hilton were excellent. Special thanks to Me Siva and his team/colleagues who made us feel so welcome and comfortable.”
Martin
Slovakia“Beautifull hotel. Big shoping mall next to it. Rooms perfecly clean an very well equipd. Welness in the hotel, especially massage was very nice. Small but practical gym. Thank you for short but nice stay.”
Daia“I love how comfortable the mattress and pillow are, how varieties and tasty the meals are, and how approachable and caring the staff are.”
Malaysia“It was wonderful experience and the staffs were great. A walking distance to everything and easy access to i-city mall.”
Alief
Saudi Arabia“Very welcoming staff , great location , facility is clean tidy and comfortable”
