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Get the celebrity treatment with world-class service at Eastern & Oriental Hotel

Located in the UNESCO World Heritage Site of Georgetown, Eastern & Oriental Hotel offer 19th century heritage accommodations in Penang. It features an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Offering free WiFi throughout the property. Eastern & Oriental Hotel is 3.3 km from popular Gurney Drive, where Gurney Plaza and Gurney Paragon offer shopping options. It is 700 metres to Penang State Museum and Art Gallery and 850 metres to Penang 2D Trick Art Museum, while Fort Cornwallis is 1.2 km away. It is 20 km from Penang International Airport. Featuring classic wood furnishings and floral prints, spacious colonial-style suites come with ample lounge and work areas. They come with a safe, cable TV and large bathrooms with a claw-foot bathtub. Complimentary newspapers are delivered daily. Guests can approach the 24-hour front desk for currency exchange, tour arrangements, luggage storage and concierge services. Lazy afternoons in the sun can be spent by Eastern & Oriental’s outdoor pool, which boasts views of the sea. Other leisure options include a fitness centre Eastern & Oriental Hotel has 5 dining options, including Palm Court which serves English afternoon tea and also offers a selection of ethnic Asian inspired dishes and casual international fare for all day dining. Java Tree’s menu offers classic dishes, complemented by selected wines and beverages, relaxed style with simple elegance. For refreshing and well-made cocktails or the perfect pint, the new Farquhar’s Bar is the place to be. Whether cosily seated indoors, semi-formal dining, outdoors at the seafront verandahs or poolside, there is something to suit every taste and fancy at the E&O.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in George Town, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
9.0
Cleanliness
9.1
Comfort
9.1
Value for money
8.5
Location
9.3
Free WiFi
8.5
High score for George Town
Select topics to read reviews:

See what guests loved the most:

  • Trevor
    Malaysia Malaysia
    Lovely staff - cheerful and friendly and always willing to go the extra yard. Building well maintained and kaki g the most of its heritage appeal.
  • Robert
    Australia Australia
    Heritage, wonderful staff, manager went above and beyond to get me a room with good air con
  • Yuk
    Hong Kong Hong Kong
    The hotel itself is a historical building. Its gallery details the history of the hotel from the beginning up to now with lots of photos and interesting exhibits. The location of hotel is perfect , especially if this is your first trip to...

Hotel surroundings

Restaurants
3 restaurants on site

  • Palm Court
    • Cuisine
      Malaysian • Local • International
    • Open for
      Lunch • Dinner • High tea
  • Java Tree
    • Cuisine
      Local • European
    • Open for
      Dinner
  • Sarkies
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner

Facilities of Eastern & Oriental Hotel
Great facilities! Review score, 9

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • 3 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Live sport events (broadcast)
  • Cooking class
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bowling
    Additional chargeOff-site
  • Cycling
  • Hiking
    Off-site
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Private entrance
  • Car hire
  • Packed lunches
  • Lift
  • Fan
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
  • Sun umbrellas
Pool 2 - outdoorFree!
  • Open all year
  • Sun umbrellas
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Indonesian
  • Malay
  • Chinese

House rules

Eastern & Oriental Hotel takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 6 years
Extra bed upon request
MYR 413 per child, per night
Cot upon request
Free
7+ years
Extra bed upon request
MYR 413 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Cash Eastern & Oriental Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective 1 June 2014, the Penang State Government will be imposing a local government fee of MYR 3 per room per night, payable directly to the hotel upon check in.

- The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.

- Please note that for bookings of 3 rooms or single booking with more than 3 nights and above, the hotel requires a 30% prepayment upon reservation.

- Kindly be informed that Sarkies will be temporarily closed for maintenance works from 13 April to 14 May 2024.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Eastern & Oriental Hotel

  • Room options at Eastern & Oriental Hotel include:

    • Suite
    • Twin/Double
    • Twin

  • Yes, Eastern & Oriental Hotel is popular with guests booking family stays.

  • Eastern & Oriental Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Cycling
    • Hiking
    • Bowling
    • Golf course (within 3 km)
    • Foot massage
    • Happy hour
    • Back massage
    • Live sport events (broadcast)
    • Full body massage
    • Fitness/spa locker rooms
    • Spa lounge/relaxation area
    • Swimming Pool
    • Head massage
    • Cooking class
    • Neck massage
    • Themed dinner nights
    • Fitness
    • Spa facilities
    • Couples massage
    • Spa/wellness packages
    • Hand massage

  • Eastern & Oriental Hotel has 3 restaurants:

    • Sarkies
    • Palm Court
    • Java Tree

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Eastern & Oriental Hotel is 0.6 miles from the centre of George Town. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Eastern & Oriental Hotel is from 15:00, and check-out is until 12:00.

  • The prices at Eastern & Oriental Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Eastern & Oriental Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Buffet