Hotel
Travel Sustainable property

Four Points by Sheraton Kuala Lumpur, Chinatown

No 2, Jalan Balai Polis, 50000 Kuala Lumpur, Malaysia – Excellent location – show map – Subway Access

Excellent location – rated 9.3/10! (score from 1185 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
1,183 reviews

This place was well located and facilities new. Service was amazing, food from breakfast buffet exceptional. I really couldn't fault this place.

Nicholas Australia

central location. good city views from the room. there are a lot of nice bars and restaurants closeby

Claire Malaysia

Loved the hotel. The staff was so polite and friendly. Room service was great. We had breakfast also there and it was worth the money. They had a lot of options.

Arshi India

- staff are very friendly and helpful - location is strategic for finding food or public transport or rental car ride - room is comfortable and clean

Li Singapore

Great location in central KL with many restaurants and bars nearby. Good customer service at check in counter.

Ng Vietnam

The breakfast is awesome. They serve varieties of food. Staffs are really kind and helpful. Beds are comfy. Everything is wonderful. Totally recommended

Nur Malaysia

The magnificent view of the city especially the PNB118

Wei Malaysia

good location and 3 mins walk to MRT and good restaurants within proximity of the hotel. staff is very helpful

Sanford Qatar

Great location. Hotel very nice. Staff very helpful.

Tan Malaysia

the location was great, the beds and bathroom were really clean

Yoko Malaysia
8.8
Excellent
1,183 reviews
  • What guests loved the most:
  • “This place was well located and facilities new. Service was amazing, food from breakfast buffet exceptional. I really couldn't fault this place.”
    Nicholas Nicholas Australia Australia
  • “central location. good city views from the room. there are a lot of nice bars and restaurants closeby”
    Claire Claire Malaysia Malaysia
  • “Loved the hotel. The staff was so polite and friendly. Room service was great. We had breakfast also there and it was worth the money. They had a lot of options.”
    Arshi Arshi India India
  • “- staff are very friendly and helpful - location is strategic for finding food or public transport or rental car ride - room is comfortable and clean”
    Li Li Singapore Singapore
  • “Great location in central KL with many restaurants and bars nearby. Good customer service at check in counter.”
    Ng Ng Vietnam Vietnam
  • “The breakfast is awesome. They serve varieties of food. Staffs are really kind and helpful. Beds are comfy. Everything is wonderful. Totally recommended”
    Nur Nur Malaysia Malaysia
  • “The magnificent view of the city especially the PNB118”
    Wei Wei Malaysia Malaysia
  • “good location and 3 mins walk to MRT and good restaurants within proximity of the hotel. staff is very helpful”
    Sanford Sanford Qatar Qatar
  • “Great location. Hotel very nice. Staff very helpful.”
    Tan Tan Malaysia Malaysia
  • “the location was great, the beds and bathroom were really clean”
    Yoko Yoko Malaysia Malaysia

Categories:

  • Staff 9.3
  • Facilities 8.9
  • Cleanliness 9.3
  • Comfort 9.3
  • Value for money 9.1
  • Location 9.3
  • Free WiFi 9.0
High score for Kuala Lumpur
City view
Garden
Swimming pool
Free WiFi
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Located in the heart of Chinatown, Four Points by Sheraton Kuala Lumpur, Chinatown has a restaurant, outdoor swimming pool, a fitness center and bar in Kuala Lumpur. This 4-star hotel has air-conditioned rooms with a private bathroom. The accommodations features a 24-hour front desk, room service and currency exchange for guests.

All rooms in the hotel are fitted with a flat-screen TV and a hairdryer. Decorated with a water color sketch depicting Chinatown past, each room also features views of the the Kuala Lumpur skyline.

A buffet breakfast featuring Western favorites and local delights is available each morning at Four Points by Sheraton Kuala Lumpur, Chinatown. Handcrafted cocktails can be enjoyed at the in-house bar.

Islamic Arts Museum Malaysia is 1.4 mi from the accommodations, while Berjaya Times Square is 1.6 mi from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 18 mi from Four Points by Sheraton Kuala Lumpur, Chinatown.

This is our guests' favorite part of Kuala Lumpur, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Four Points by Sheraton Kuala Lumpur, Chinatown has been welcoming Booking.com guests since Nov 18, 2019
 Hotel chain/brand: Four Points by Sheraton

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Most popular amenities

1 swimming pool
Free WiFi
Parking
good Fitness Center
Non-smoking rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the best-rated area in Kuala Lumpur, this hotel has an excellent location score of 9.3

Breakfast Info

Continental, Asian, American, Buffet

Private parking at the hotel

Saved to 4213 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.3
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
9.1
Location
9.3
Free WiFi
9.0
High score for Kuala Lumpur

Select topics to read reviews:

See what guests loved the most:

  • Nicholas
    AustraliaAustralia
    “This place was well located and facilities new. Service was amazing, food from breakfast buffet exceptional. I really couldn't fault this place.”
  • Claire
    MalaysiaMalaysia
    “central location. good city views from the room. there are a lot of nice bars and restaurants closeby”
  • Arshi
    IndiaIndia
    “Loved the hotel. The staff was so polite and friendly. Room service was great. We had breakfast also there and it was worth the money. They had a lot of options.”
  • Li
    SingaporeSingapore
    “- staff are very friendly and helpful - location is strategic for finding food or public transport or rental car ride - room is comfortable and clean”
  • Ng
    VietnamVietnam
    “Great location in central KL with many restaurants and bars nearby. Good customer service at check in counter.”
  • N
    Nur
    MalaysiaMalaysia
    “The breakfast is awesome. They serve varieties of food. Staffs are really kind and helpful. Beds are comfy. Everything is wonderful. Totally recommended”
  • Wei
    MalaysiaMalaysia
    “The magnificent view of the city especially the PNB118”
  • Sanford
    QatarQatar
    “good location and 3 mins walk to MRT and good restaurants within proximity of the hotel. staff is very helpful”
  • Tan
    MalaysiaMalaysia
    “Great location. Hotel very nice. Staff very helpful.”
  • Yoko
    MalaysiaMalaysia
    “the location was great, the beds and bathroom were really clean”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hi, is onsite parking provided for guest? Is it free or there are charges?
    Hi, there is onsite parking for our guests. Chargeable at RM10 per stay.
    Answered on November 29, 2019
  • hello, do you any special rate for frontliner?
    You may contact our hotel directly. Thank you
    Answered on February 18, 2021
  • Hi, what is choices of breakfast do you offer (local, asian, western, etc)?
    It will be international buffet spread
    Answered on January 23, 2022
  • Hi during this PKPB, is your hotel's breakfast is buffet or ala carte?
    We serving buffet for breakfast at this moment.
    Answered on December 20, 2020
  • swimming pool open?
    Kindly be inform that our pool is open now from 7AM to 7PM daily Thank you
    Answered on March 7, 2021
  • Still looking?
Hotel area info *
2 Restaurants On Site

    Quan's Kitchen

    Food: Malaysian, Local

    Open for: Breakfast, Lunch, Dinner

    Menu: Buffet & À La Carte

    Lady Yi's Tea House

    Food: Malaysian, Local

    Open for: High tea

    Menu: À la carte

Amenities of Four Points by Sheraton Kuala Lumpur, Chinatown

Most popular amenities

1 swimming pool
Free WiFi
Parking
good Fitness Center
Non-smoking rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Slippers
  • Private Bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
View
  • City view
  • View
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Tour or class about local culture Additional charge
  • Happy hour Additional charge
  • Walking tours Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and charges may apply.
  • Secure parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Soundproof
  • Carpeted
  • Elevator
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit wheelchair accessible
Outdoor swimming pool
    Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Malay
  • Chinese

House rules

Four Points by Sheraton Kuala Lumpur, Chinatown takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of MYR 200 is required on arrival. That's about 45.40USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

< 1 year old
Crib upon request
Free
1 - 3 years
Crib upon request
Free
Extra bed upon request
MYR 100 per child, per night
4+ years
Extra bed upon request
MYR 100 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Discover American Express Four Points by Sheraton Kuala Lumpur, Chinatown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Effective 1st July 2021, all prices quoted are subject to Sales & Services TAX / SST excluding hotel accommodations in accordance with Malaysia government legislation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform Four Points by Sheraton Kuala Lumpur, Chinatown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of MYR 200 is required on arrival. That's about 45.40USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Four Points by Sheraton Kuala Lumpur, Chinatown

  • Four Points by Sheraton Kuala Lumpur, Chinatown has 2 restaurants:

    • Lady Yi's Tea House
    • Quan's Kitchen

  • Four Points by Sheraton Kuala Lumpur, Chinatown is 1.1 miles from the center of Kuala Lumpur.

  • Room options at Four Points by Sheraton Kuala Lumpur, Chinatown include:

    • Double
    • Twin
    • Suite

  • From the nearest airport, you can get to Four Points by Sheraton Kuala Lumpur, Chinatown by:

    • Car 25min

  • Four Points by Sheraton Kuala Lumpur, Chinatown offers the following activities/services (charges may apply):

    • Fitness center
    • Bicycle rental (additional charge)
    • Walking tours
    • Fitness
    • Swimming pool
    • Tour or class about local culture
    • Happy hour
    • Bicycle rental

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Four Points by Sheraton Kuala Lumpur, Chinatown is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Four Points by Sheraton Kuala Lumpur, Chinatown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Four Points by Sheraton Kuala Lumpur, Chinatown can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American
    • Buffet