Hotel
 Four Points by Sheraton Kuala Lumpur, Chinatown

Travel Sustainable property

No 2, Jalan Balai Polis, 50000 Kuala Lumpur, Malaysia – Excellent location – show map – Subway Access

Excellent location – rated 9.3/10! (score from 1016 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
1,016 reviews

Great location in central KL with many restaurants and bars nearby. Good customer service at check in counter.

Ng Vietnam

The breakfast is awesome. They serve varieties of food. Staffs are really kind and helpful. Beds are comfy. Everything is wonderful. Totally recommended

Nur Malaysia

The magnificent view of the city especially the PNB118

Wei Malaysia

good location and 3 mins walk to MRT and good restaurants within proximity of the hotel. staff is very helpful

Sanford Qatar

Great location. Hotel very nice. Staff very helpful.

Tan Malaysia

the location was great, the beds and bathroom were really clean

Yoko Malaysia

Wonderful room .clean and kind reception with good appearance

Nur Malaysia

Breakfast, environment, cleanliness, staff attitude

Florence Malaysia

Best location if u wanna stay in downtown. Easy access to public transport. Room is clean and tidy. Friendly staff, fast check in too. Views from room are amazing...

Peggy Malaysia

i love this hotel. From the nice receptionist guy, nice city view(plus point here!), good room service to the good amount of brightness light in the room (i like this the most because most hotel room are so dim). I come on weekdays around 7pm so still got parking space. Worth my money and definitely will come again!

Fiza Malaysia
8.8
Excellent
1,016 reviews
  • What guests loved the most:
  • “Great location in central KL with many restaurants and bars nearby. Good customer service at check in counter.”
    Ng Ng Vietnam Vietnam
  • “The breakfast is awesome. They serve varieties of food. Staffs are really kind and helpful. Beds are comfy. Everything is wonderful. Totally recommended”
    Nur Nur Malaysia Malaysia
  • “The magnificent view of the city especially the PNB118”
    Wei Wei Malaysia Malaysia
  • “good location and 3 mins walk to MRT and good restaurants within proximity of the hotel. staff is very helpful”
    Sanford Sanford Qatar Qatar
  • “Great location. Hotel very nice. Staff very helpful.”
    Tan Tan Malaysia Malaysia
  • “the location was great, the beds and bathroom were really clean”
    Yoko Yoko Malaysia Malaysia
  • “Wonderful room .clean and kind reception with good appearance”
    Nur Nur Malaysia Malaysia
  • “Breakfast, environment, cleanliness, staff attitude”
    Florence Florence Malaysia Malaysia
  • “Best location if u wanna stay in downtown. Easy access to public transport. Room is clean and tidy. Friendly staff, fast check in too. Views from room are amazing...”
    Peggy Peggy Malaysia Malaysia
  • “i love this hotel. From the nice receptionist guy, nice city view(plus point here!), good room service to the good amount of brightness light in the room (i like this the most because most hotel room...”
    Fiza Fiza Malaysia Malaysia

Categories:

  • Staff 9.3
  • Facilities 8.9
  • Cleanliness 9.3
  • Comfort 9.3
  • Value for money 9.1
  • Location 9.3
  • Free WiFi 9.1
High score for Kuala Lumpur

Located in the heart of Chinatown, Four Points by Sheraton Kuala Lumpur, Chinatown has a restaurant, outdoor swimming pool, a fitness center and bar in Kuala Lumpur. This 4-star hotel has air-conditioned rooms with a private bathroom. The accommodations features a 24-hour front desk, room service and currency exchange for guests.

All rooms in the hotel are fitted with a flat-screen TV and a hairdryer. Decorated with a water color sketch depicting Chinatown past, each room also features views of the the Kuala Lumpur skyline.

A buffet breakfast featuring Western favorites and local delights is available each morning at Four Points by Sheraton Kuala Lumpur, Chinatown. Handcrafted cocktails can be enjoyed at the in-house bar.

Islamic Arts Museum Malaysia is 1.4 mi from the accommodations, while Berjaya Times Square is 1.6 mi from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 18 mi from Four Points by Sheraton Kuala Lumpur, Chinatown.

This is our guests' favorite part of Kuala Lumpur, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Four Points by Sheraton Kuala Lumpur, Chinatown has been welcoming Booking.com guests since Nov 18, 2019
 Hotel chain/brand: Four Points by Sheraton

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Most popular amenities

1 swimming pool
Free WiFi
Parking
good Fitness Center
Non-smoking rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the best-rated area in Kuala Lumpur, this hotel has an excellent location score of 9.3

Breakfast Info

Continental, Asian, American, Buffet

Private parking at the hotel

Saved to 3546 lists

Availability

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Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Four Points by Sheraton Kuala Lumpur, Chinatown

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.8
Excellent · 1,016 reviews
Read all reviews
Categories:
  • Staff 9.3
  • Facilities 8.9
  • Cleanliness 9.3
  • Comfort 9.3
  • Value for money 9.1
  • Location 9.3
  • Free WiFi 9.1
High score for Kuala Lumpur

Select topics to read reviews:

See what guests loved the most:

  • Ng
    VietnamVietnam
    “Great location in central KL with many restaurants and bars nearby. Good customer service at check in counter.”
  • N
    Nur
    MalaysiaMalaysia
    “The breakfast is awesome. They serve varieties of food. Staffs are really kind and helpful. Beds are comfy. Everything is wonderful. Totally recommended”
  • Wei
    MalaysiaMalaysia
    “The magnificent view of the city especially the PNB118”
  • Sanford
    QatarQatar
    “good location and 3 mins walk to MRT and good restaurants within proximity of the hotel. staff is very helpful”
  • Tan
    MalaysiaMalaysia
    “Great location. Hotel very nice. Staff very helpful.”
  • Yoko
    MalaysiaMalaysia
    “the location was great, the beds and bathroom were really clean”
  • Nur
    MalaysiaMalaysia
    “Wonderful room .clean and kind reception with good appearance”
  • Florence
    MalaysiaMalaysia
    “Breakfast, environment, cleanliness, staff attitude”
  • Peggy
    MalaysiaMalaysia
    “Best location if u wanna stay in downtown. Easy access to public transport. Room is clean and tidy. Friendly staff, fast check in too. Views from room are amazing...”
  • Fiza
    MalaysiaMalaysia
    “i love this hotel. From the nice receptionist guy, nice city view(plus point here!), good room service to the good amount of brightness light in the room (i like this the most because most hotel room are so dim). I come on weekdays around 7pm so...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hi, is onsite parking provided for guest? Is it free or there are charges?
    Hi, there is onsite parking for our guests. Chargeable at RM10 per stay.
    Answered on November 29, 2019
  • Hi, is your food especially for breakfast Halal?
    Thank you for contacting us, our restaurant do serve halal food for breakfast and all day dining as well.
    Answered on January 6, 2021
  • Hi during this PKPB, is your hotel's breakfast is buffet or ala carte?
    We serving buffet for breakfast at this moment.
    Answered on December 20, 2020
  • hello, do you any special rate for frontliner?
    You may contact our hotel directly. Thank you
    Asked about: Deluxe King Room • Answered on February 18, 2021
  • swimming pool open?
    Kindly be inform that our pool is open now from 7AM to 7PM daily Thank you
    Answered on March 7, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Petaling Street
    0.2 miles
  • Merdeka Stadium
    0.2 miles
  • Stadium Negara
    0.3 miles
  • Pasar Seni Central Market
    0.4 miles
  • Pudu Sentral Bus Terminal
    0.4 miles
  • National Textiles Museum Kuala Lumpur
    0.4 miles
  • National Mosque
    0.5 miles
  • Islamic Arts Museum Malaysia
    0.6 miles
  • Sultan Abdul Samad Building
    0.6 miles
Restaurants & cafes
  • Restaurant Sao Nam Vietnamese Cuisine
    1.3 miles
  • Restaurant Dining In The Dark KL
    1.5 miles
  • Restaurant The Whisky Bar & Steakhouse
    1.6 miles
  • Cafe/Bar PS150
    0 miles
  • Cafe/Bar Luckin Kopi
    0 miles
Top attractions
  • Berjaya Times Square
    0.9 miles
  • KL Sentral
    0.9 miles
  • Perdana Botanical Gardens
    0.9 miles
  • Pavilion Kuala Lumpur
    1.2 miles
  • Starhill Gallery
    1.2 miles
  • Bank Negara Malaysia Museum and Art Gallery
    1.3 miles
  • Aquaria KLCC
    1.4 miles
  • Dinner In The Sky Malaysia
    1.5 miles
  • Petronas Twin Towers
    1.5 miles
  • KLCC Park
    1.5 miles
Natural Beauty
  • Lake Lake Gardens
    2.9 miles
Public transit
  • Train Old Kuala Lumpur Railway Station
    0.3 miles
Closest Airports
  • Sultan Abdul Aziz Shah Airport
    10.3 miles
  • Kuala Lumpur International Airport
    26.8 miles
How to get to Four Points by Sheraton Kuala Lumpur, Chinatown from Sultan Abdul Aziz Shah Airport
    Car
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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2 Restaurants On Site

    Quan's Kitchen

    Food: Malaysian, Local

    Open for: Breakfast, Lunch, Dinner

    Menu: Buffet & À La Carte

    Lady Yi's Tea House

    Food: Malaysian, Local

    Open for: High tea

    Menu: À la carte

Amenities of Four Points by Sheraton Kuala Lumpur, Chinatown

Most popular amenities

1 swimming pool
Free WiFi
Parking
good Fitness Center
Non-smoking rooms
Bar
Outdoors
  • Outdoor furniture
  • Garden
Activities
  • Tour or class about local culture Additional charge
  • Happy hour Additional charge
  • Walking tours Additional charge
  • Bicycle rental (additional charge)
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and charges may apply.
  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
  • Secure parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Malay
  • Chinese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Four Points by Sheraton Kuala Lumpur, Chinatown takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of MYR 200 is required on arrival. That's about 44.70USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

< 1 year old
Crib by request
Free
1 - 3 years
Crib by request
Free
Extra bed by request
MYR 100 per child, per night
4+ years
Extra bed by request
MYR 100 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Discover American Express Four Points by Sheraton Kuala Lumpur, Chinatown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Effective 1st July 2021, all prices quoted are subject to Sales & Services TAX / SST excluding hotel accommodations in accordance with Malaysia government legislation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform Four Points by Sheraton Kuala Lumpur, Chinatown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of MYR 200 is required on arrival. That's about 44.70USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Four Points by Sheraton Kuala Lumpur, Chinatown

  • Four Points by Sheraton Kuala Lumpur, Chinatown has 2 restaurants:

    • Quan's Kitchen
    • Lady Yi's Tea House

  • From the nearest airport, you can get to Four Points by Sheraton Kuala Lumpur, Chinatown by:

    • Car 25min

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Four Points by Sheraton Kuala Lumpur, Chinatown is 1.1 miles from the center of Kuala Lumpur.

  • Room options at Four Points by Sheraton Kuala Lumpur, Chinatown include:

    • Double
    • Twin
    • Suite

  • Guests staying at Four Points by Sheraton Kuala Lumpur, Chinatown can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American
    • Buffet

  • Check-in at Four Points by Sheraton Kuala Lumpur, Chinatown is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Four Points by Sheraton Kuala Lumpur, Chinatown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Four Points by Sheraton Kuala Lumpur, Chinatown offers the following activities/services (charges may apply):

    • Fitness center
    • Bicycle rental (additional charge)
    • Walking tours
    • Fitness
    • Swimming pool
    • Tour or class about local culture
    • Happy hour