Hotel
 Grand Hyatt Kuala Lumpur

12, Jalan Pinang, 50450 Kuala Lumpur, Malaysia – Excellent location – show map

Excellent location – rated 9.4/10! (score from 3291 reviews)

Real guests • Real stays • Real opinions

9.0
Wonderful
3,291 reviews

Overlooking the iconic Petronas Twin Towers. Clean room with an amazing view.The staff are always ready to serve you and come to you before you even get to them! Their considerateness is on a different level! Highly recommended! If you are looking to try a variety of cuisines, their breakfast package is not to be missed, you will be spoiled for choices. Quality wise, I believe is high enough although.

Farrah Malaysia

Service and Room Service: Quick to response Room: Was a nice big room

Leonard Malaysia

The room was nice, clean n comfy. Easy check in and out. The view from the breakfast louge was lovely.

Sumunavathy Malaysia

room were clean. staff were super professional yet kind and supportive. there was a guy in the restaurant named if I remember correctly Izhar… he was an outstanding waiter and made our dinner sessions very pleasant. location is perfect.

Ali Sweden

Perfect location for city view. The staff was great at restaurant 38 as well as check in counter.

Goh Malaysia

Big room, nice bathroom. Deluxe room twin towers view is excellent

Michelle Singapore

Staff was very friendly and accommodating of a special request for an in house Covid test. Pool area was wonderful. Location very near to a great number of restaurants. Hotel was very accommodating allowing us to stay in our room until 8:00PM before heading to KLIA for a 3:00AM flight.

Robert Malaysia

very clean, staff are very friendly and help to take good photos

Mao Singapore

Staffs were friendly and accommodating. There was complimentary birthday cake for my husband's birthday. Requests through room service were fulfilled fast, didn't get the breakfast as we found it slightly on the pricey side (rm100+/pax).

Jia Singapore

Everything was good. It was my first staycation in Grand Hyatt. Really exceed my expectation. Service from lobby to room, from checkin to checkout was all good. I was delighted. Staffs are really polite and friendly. The best thing was they are really good in taking photos 😄 will surely come again. Keep up a good service!

Tiqa Malaysia
9.0
Wonderful
3,291 reviews
  • What guests loved the most:
  • “Overlooking the iconic Petronas Twin Towers. Clean room with an amazing view.The staff are always ready to serve you and come to you before you even get to them!”
    Farrah Farrah Malaysia Malaysia
  • “Service and Room Service: Quick to response Room: Was a nice big room”
    Leonard Leonard Malaysia Malaysia
  • “The room was nice, clean n comfy. Easy check in and out. The view from the breakfast louge was lovely.”
    Sumunavathy Sumunavathy Malaysia Malaysia
  • “room were clean. staff were super professional yet kind and supportive.”
    Ali Ali Sweden Sweden
  • “Perfect location for city view. The staff was great at restaurant 38 as well as check in counter.”
    Goh Goh Malaysia Malaysia
  • “Big room, nice bathroom. Deluxe room twin towers view is excellent”
    Michelle Michelle Singapore Singapore
  • “Staff was very friendly and accommodating of a special request for an in house Covid test. Pool area was wonderful. Location very near to a great number of restaurants.”
    Robert Robert Malaysia Malaysia
  • “very clean, staff are very friendly and help to take good photos”
    Mao Mao Singapore Singapore
  • “Staffs were friendly and accommodating. There was complimentary birthday cake for my husband's birthday.”
    Jia Jia Singapore Singapore
  • “Everything was good. It was my first staycation in Grand Hyatt. Really exceed my expectation. Service from lobby to room, from checkin to checkout was all good. I was delighted.”
    Tiqa Tiqa Malaysia Malaysia

Categories:

  • Staff 9.3
  • Facilities 9.2
  • Cleanliness 9.3
  • Comfort 9.4
  • Value for money8.6
  • Location 9.4
  • Free WiFi8.8
High score for Kuala Lumpur

Stay in the heart of Kuala Lumpur – Excellent location – show map

The luxurious 5-star Grand Hyatt Kuala Lumpur is located just next to the Kuala Lumpur Convention Center (KLCC). The hotel features an outdoor swimming pool and guests can enjoy meals at 3 in-house restaurants available or have a drink at the bar overlooking the Petronas Twin Towers. Free WiFi is available throughout the property.

Through floor-to-ceiling windows, views of the park and city can be enjoyed from the room. A coffee machine and 42-inch flat-screen TV are included. Private bathrooms have a bathtub and 24-hour hot-water showers.

It is 1,300 feet to Pavilion Shopping Mall and 1,650 feet to Petronas Twin Towers. It is a 10-minute drive from the Malaysian Philharmonic Orchestra. Kuala Lumpur International Airport is 43 mi away. Airport transfers can be arranged at an extra charge.

Dine at the hotel's signature restaurant, THIRTY8, which offers a selection of Chinese, Japanese and Western cuisines. JP teers features a cozy indoor dining area and a large outdoor terrace with an island bar surrounded by lush green landscape. A glasshouse by the swimming pool and features al fresco setting, Poolhouse offers all-day dining with serves local and international favorites.

Guests can approach the 24-hour front desk for currency exchange, concierge services and luggage storage. To meet guests' professional needs, the hotel has a business center and fully equipped meeting rooms. A 24-hour fitness center is available. Alternatively, guests can indulge in a variety of spa treatments at Essa Spa.

This is our guests' favorite part of Kuala Lumpur, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Grand Hyatt Kuala Lumpur has been welcoming Booking.com guests since Nov 29, 2012
 Hotel chain/brand: Grand Hyatt

Show me more

Most popular amenities

2 swimming pools
Free WiFi
Parking
Family rooms
excellent Fitness Center
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the heart of Kuala Lumpur, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Halal, Gluten-free, Asian, American

Parking available at the hotel

Saved to 20716 lists

Availability

When would you like to stay at Grand Hyatt Kuala Lumpur?

Sorry, reservations for more than 90 nights aren't possible.

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4 reasons to choose Grand Hyatt Kuala Lumpur

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.0
Wonderful · 3,291 reviews
Read all reviews
  • Staff 9.3
  • Facilities 9.2
  • Cleanliness 9.3
  • Comfort 9.4
  • Value for money8.6
  • Location 9.4
    View
  • Free WiFi8.8
High score for Kuala Lumpur

Select topics to read reviews:

See what guests loved the most:

  • Farrah
    MalaysiaMalaysia
    “Overlooking the iconic Petronas Twin Towers. Clean room with an amazing view.The staff are always ready to serve you and come to you before you even get to them! Their considerateness is on a different level! Highly recommended! If you are looking...”
  • Leonard
    MalaysiaMalaysia
    “Service and Room Service: Quick to response Room: Was a nice big room”
  • Sumunavathy
    MalaysiaMalaysia
    “The room was nice, clean n comfy. Easy check in and out. The view from the breakfast louge was lovely.”
  • Ali
    SwedenSweden
    “room were clean. staff were super professional yet kind and supportive. there was a guy in the restaurant named if I remember correctly Izhar… he was an outstanding waiter and made our dinner sessions very pleasant. location is perfect.”
  • Goh
    MalaysiaMalaysia
    “Perfect location for city view. The staff was great at restaurant 38 as well as check in counter.”
  • Michelle
    SingaporeSingapore
    “Big room, nice bathroom. Deluxe room twin towers view is excellent”
  • Robert
    MalaysiaMalaysia
    “Staff was very friendly and accommodating of a special request for an in house Covid test. Pool area was wonderful. Location very near to a great number of restaurants. Hotel was very accommodating allowing us to stay in our room until 8:00PM...”
  • Mao
    SingaporeSingapore
    “very clean, staff are very friendly and help to take good photos”
  • J
    Jia
    SingaporeSingapore
    “Staffs were friendly and accommodating. There was complimentary birthday cake for my husband's birthday. Requests through room service were fulfilled fast, didn't get the breakfast as we found it slightly on the pricey side (rm100+/pax).”
  • Tiqa
    MalaysiaMalaysia
    “Everything was good. It was my first staycation in Grand Hyatt. Really exceed my expectation. Service from lobby to room, from checkin to checkout was all good. I was delighted. Staffs are really polite and friendly. The best thing was they are...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • How much is parking day?
    We do provide complimentary parking for our in-house guest, kindly enter the carpark with Touch N Go card and to validate at our Concierge desk each time before exit the car park.
    Asked about: Grand King Room • Answered on October 1, 2020
  • Do you provide room service for special event e.g candle light dinner? If yes how much is the charges?
    Unfortunately, we do not encouraged any candle light dinner in the room due to the fire hazardous and safety reason in room. We would recommend you to have dinner at our THIRTY8 resturant, based on ala carte menu order.
    Asked about: Grand Deluxe King Room • Answered on November 12, 2020
  • Children below 13 years old , any charges to request an extra bed ?
    We may arrange one rollaway bed on complimentary for child below 12 years old.
    Asked about: Grand Deluxe King Room • Answered on December 3, 2020
  • Hi. Can I request for a cake served in my room. Since it is for my anniversary occasion?
    Yes, it is possible to arrange a small cake on complimentary for your anniversary, please advise your reservation details for our update.
    Asked about: Grand King Room • Answered on December 3, 2020
  • why got different price for deluxe king tower view? What it the differences for these room.. the name is same but the price is different?
    We have 3 different room categories available for twin towers view at different rate. 1. Grand King room with Tower View (47 square metres) 2. Grand Deluxe King room with Tower View (65 square metres) 3. Grand Tower View Suite (105 square metres)
    Asked about: Deluxe King Room with Tower View • Answered on January 31, 2021

  • Still looking?

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Aquaria KLCC
    0.1 miles
  • Kuala Lumpur City Centre KLCC
    0.2 miles
  • KLCC Park
    0.2 miles
  • Suria KLCC
    0.3 miles
  • Petrosains, The Discovery Centre
    0.3 miles
  • Petronas Twin Towers
    0.3 miles
  • Malaysian Philharmonic Orchestra
    0.3 miles
  • Pavilion Kuala Lumpur
    0.3 miles
  • Petronas Philharmonic Hall KLCC
    0.3 miles
  • Starhill Gallery
    0.4 miles
Top attractions
  • Dinner In The Sky Malaysia
    0.6 miles
  • Berjaya Times Square
    0.8 miles
  • TREC KL
    1 miles
  • Bank Negara Malaysia Museum and Art Gallery
    1.5 miles
  • Islamic Arts Museum Malaysia
    1.8 miles
  • Perdana Botanical Gardens
    2.1 miles
  • KL Sentral
    2.2 miles
  • Thean Hou Temple
    2.8 miles
  • Royal Selangor Pewter Factory and Visitor Centre
    3.1 miles
  • Federal Territory Mosque
    3.2 miles
Closest Airports
  • Sultan Abdul Aziz Shah Airport
    11.4 miles
  • Kuala Lumpur International Airport
    27.7 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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3 Restaurants On Site

    THIRTY8

    Food: Chinese, Japanese, International

    Open for: Breakfast, Lunch, Dinner, High tea, Cocktail hour

    Menu: À la carte

    JP teres

    Food: Chinese, Indian, Malaysian

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

    Poolhouse

    Food: Malaysian, Asian, International

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

Amenities of Grand Hyatt Kuala Lumpur

Most popular amenities

2 swimming pools
Free WiFi
Parking
Family rooms
excellent Fitness Center
Bar
Activities
  • Happy hour Additional charge
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Kids' meals Additional charge
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and charges may apply.
  • Secure parking
Front Desk Services
  • Lockers
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – outdoor Free!
  • Open all year
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool with view
Pool 2 – outdoor (kids) Free!
  • Open all year
  • Opening times
  • Suitable for kids
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool with view
Spa
  • Locker rooms
  • Personal trainer
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Malay
  • Chinese
Missing some information? Yes / No
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Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Grand Hyatt Kuala Lumpur takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
13+ years
Extra bed by request
MYR 100 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Grand Hyatt Kuala Lumpur accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Grand Hyatt Kuala Lumpur

  • From the nearest airport, you can get to Grand Hyatt Kuala Lumpur by:

    • Taxi 1h
    • Car 1h

  • Grand Hyatt Kuala Lumpur has 3 restaurants:

    • Poolhouse
    • JP teres
    • THIRTY8

  • Check-in at Grand Hyatt Kuala Lumpur is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Grand Hyatt Kuala Lumpur may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Grand Hyatt Kuala Lumpur include:

    • Double
    • Twin
    • Triple
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Grand Hyatt Kuala Lumpur is 1,800 feet from the center of Kuala Lumpur.

  • Guests staying at Grand Hyatt Kuala Lumpur can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Halal
    • Gluten-free
    • Asian
    • American

  • Grand Hyatt Kuala Lumpur offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Golf course (within 2 miles)
    • Spa facilities
    • Spa lounge/Relaxation area
    • Happy hour
    • Steam room
    • Spa/Wellness packages
    • Personal trainer
    • Locker rooms