Unfortunately, we do not encouraged any candle light dinner in the room due to the fire hazardous and safety reason in room. We would recommend you to have dinner at our THIRTY8 resturant, based on ala carte menu order.

We do provide complimentary parking for our in-house guest, kindly enter the carpark with Touch N Go card and to validate at our Concierge desk each time before exit the car park.

Yes, it is possible to arrange a small cake on complimentary for your anniversary, please advise your reservation details for our update.

We may arrange one rollaway bed on complimentary for child below 12 years old.

We have 3 different room categories available for twin towers view at different rate. 1. Grand King room with Tower View (47 square metres) 2. Grand Deluxe King room with Tower View (65 square metres) 3. Grand Tower View Suite (105 square metres)

Dear Sir/Madam, The Grand King room that you referring is facing to the normal city view. For further review, we would require you to send us the image directly.

Our swimming pool is now available from 8:00AM to 8:00PM with maximum of 30 persons (adults and children) per time, up to 1 hour per room per day (advance reservation is required).

Our swimming pool is remain closed until further notice as we have yet to receive the updated SOPs from our local authorities.

Yes, we may arrange a small complimentary birthday cake for you on this special occasion as a gesture of goodwill. Please put this request under your reservation made in order for us to make arrangement for you.

We serve daily breakfast in assisted buffet style.

Refundable deposit MYR300 per night stay is required upon check-in.

Daily breakfast - for fully vaccinated guests only (children must be accompany by parents), assisted buffet serve at THIRTY8 restaurant.

No, we do not have any room types that come with bed near to window. Those images that you could see online was, our guest placed the pillows, duvet and bedding linen on the floor near the window for their photography purposes only.

Yes, children/teenage below 17 years old is allowed to check-in and dine-in with family (Parents must be fully vaccinated).

We are currently serving assisted buffet breakfast at THIRTY8 restaurant, from 7:00AM to 10:30AM on weekdays and 7:00AM to 11:00AM on weekends.

Yes, all our room types come with a bathtub.

All staying guests are required to present ID and digital vaccination certificate are required for hotel’s verification and for registration upon check-in. Kindly ensure you are up to date with the latest government regulations when travelling.

There is certain unit of the Grand Room is able to see the KL Tower, however this will be subject to the room availability upon arrival.

Our standard check-in time is at 3PM. Request for early check-in is subject to availability upon arrival. For guaranteed early check-in, we recommend to pre-block the room, will be chargeable as half day /one day room rate, based on rate of the day.

Our hotel is currently operating with limited services for non-leisure stay and essential services personnel with official authorized travel documents. Hence, infant is not encouraged to travel during this current pandemic situation.