Yes, you may add one extra bed in Grand Twin Room. May we have your room confirmation number?

1. Our check in time after 3pm, for early check in request will be subject to room availability upon arrival. 2. For family of 5, you may consider to book 2 rooms connecting set (Room type : Grand Deluxe King Room connecting with Grand Twin Room). 3. Children below 6 years old breakfast is complimentary.

We do provide complimentary parking for our in-house guest, kindly enter the carpark with Touch N Go card and to validate at our Concierge desk each time before exit the car park.

Unfortunately, we do not encouraged any candle light dinner in the room due to the fire hazardous and safety reason in room. We would recommend you to have dinner at our THIRTY8 resturant, based on ala carte menu order.

Dear Sir/Madam, The Grand King room that you referring is facing to the normal city view. For further review, we would require you to send us the image directly.

Our swimming pool is now available from 8:00AM to 8:00PM with maximum of 30 persons (adults and children) per time, up to 1 hour per room per day (advance reservation is required).

We have 3 different room categories available for twin towers view at different rate. 1. Grand King room with Tower View (47 square metres) 2. Grand Deluxe King room with Tower View (65 square metres) 3. Grand Tower View Suite (105 square metres)

Yes, it is possible to arrange a small cake on complimentary for your anniversary, please advise your reservation details for our update.

We may arrange one rollaway bed on complimentary for child below 12 years old.

Our swimming pool is remain closed until further notice as we have yet to receive the updated SOPs from our local authorities.

We are currently serving assisted buffet breakfast at THIRTY8 restaurant, from 7:00AM to 10:30AM on weekdays and 7:00AM to 11:00AM on weekends.

Yes, we may arrange a small complimentary birthday cake for you on this special occasion as a gesture of goodwill. Please put this request under your reservation made in order for us to make arrangement for you.

There is certain unit of the Grand Room is able to see the KL Tower, however this will be subject to the room availability upon arrival.

Our standard check-in time is at 3PM. Request for early check-in is subject to availability upon arrival. For guaranteed early check-in, we recommend to pre-block the room, will be chargeable as half day /one day room rate, based on rate of the day.

In light of the current Movement Control Order (MCO) from 13 January to 18 February 2021, our hotel is operating with limited service. Hence, our hotel’s recreational facilities services & dining outlets are temporarily unavailable.

No, we do not have any room types that come with bed near to window. Those images that you could see online was, our guest placed the pillows, duvet and bedding linen on the floor near the window for their photography purposes only.

Our daily breakfast is assisted buffet serving at restaurant from 7am to 10:30am. You may do pre-order the Sahur upon check-in and our Room Service team will send to your room accordingly.

Yes, all our room types come with bathtub and separate standing shower available in the bathroom.

Yes, all our room types come with bathtub and separate standing shower available in the bathroom.

In view of the announcement for the implementation of the National Recovery Plan Phase 1, our hotel is operating with limited services for non-leisure and essential service sectors guests as permitted by the government.