Hotel JW Marriott Kuala Lumpur

183 Jalan Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Malaysia – Excellent location – show map – Subway Access

Excellent location – rated 9.5/10! (score from 2027 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
2,027 reviews

Staff very friendly and understanding. Kudos to Mr Raqif or Raqib in concierge. You're the man sir!

Megat Malaysia

We love the location of JW Marriot as it is walking distance to Pavillion and Lot10. We love the bathroom which offers seat which u can enjoy water pouring down while sitting. The bathroom also has a dressing table which is perfect for ladies.

Pang Malaysia

Very clean rooms and service staffs were very courteous and always smiling

Erwin Malaysia

The Room its so much better than the others The Breakfast is nice and delicious The Bathtub is nice

Syahir Malaysia

Great hospitality, excellent staff, delicious breakfast and dinner

Syamil Malaysia

All the facilities are awesome and easy to understand... Especially check in and check out time superb fast...

Alan Malaysia

Went there last 2 weeks, came again this week with my family & friends. Love the comfy bed, good shower pressure & temperature and especially the pleasant & helpful staff. They were also able to accommodate my request for connecting rooms. What I love most is the perfect location. Just a walking distance to pavilion.

Nur Malaysia

It's my first staycation since pandemic. It was a really pleasant stay. The bed was comfy. The shower pressure & temperature was good! The location is perfect! Only a walking distance to pavilion mall and other shopping spots. Food was easy to get too. The staff is also very helpful and nice. Knowing that we are celebrating a birthday that week. They even gave us a cake! All in all great place to stay at. I will definitely come again.

Nur Malaysia

Thanks a bunch to front office and housekeeping staff JWM . it was fantastic journey over there ! .. i've got higher floor and facing TRX 108.. Next time nak 20 and above ..

Ariff Malaysia

Wide and comfort room.the cleanliness is the best part with the friendly staff and very helpful.Great to be here.Will stay here again.Good job gais!!

Mazmin Malaysia
8.8
Excellent
2,027 reviews
  • What guests loved the most:
  • “Staff very friendly and understanding. Kudos to Mr Raqif or Raqib in concierge. You're the man sir!”
    Megat Megat Malaysia Malaysia
  • “We love the location of JW Marriot as it is walking distance to Pavillion and Lot10. We love the bathroom which offers seat which u can enjoy water pouring down while sitting.”
    Pang Pang Malaysia Malaysia
  • “Very clean rooms and service staffs were very courteous and always smiling”
    Erwin Erwin Malaysia Malaysia
  • “The Room its so much better than the others The Breakfast is nice and delicious The Bathtub is nice”
    Syahir Syahir Malaysia Malaysia
  • “Great hospitality, excellent staff, delicious breakfast and dinner”
    Syamil Syamil Malaysia Malaysia
  • “All the facilities are awesome and easy to understand... Especially check in and check out time superb fast...”
    Alan Alan Malaysia Malaysia
  • “Went there last 2 weeks, came again this week with my family & friends. Love the comfy bed, good shower pressure & temperature and especially the pleasant & helpful staff.”
    Nur Nur Malaysia Malaysia
  • “It's my first staycation since pandemic. It was a really pleasant stay. The bed was comfy. The shower pressure & temperature was good! The location is perfect!”
    Nur Nur Malaysia Malaysia
  • “Thanks a bunch to front office and housekeeping staff JWM . it was fantastic journey over there ! .. i've got higher floor and facing TRX 108.. Next time nak 20 and above ..”
    Ariff Ariff Malaysia Malaysia
  • “Wide and comfort room.the cleanliness is the best part with the friendly staff and very helpful.Great to be here.Will stay here again.Good job gais!!”
    Mazmin Mazmin Malaysia Malaysia

Categories:

  • Staff8.9
  • Facilities8.8
  • Cleanliness 9.1
  • Comfort 9.1
  • Value for money8.4
  • Location 9.5
  • Free WiFi8.3
High score for Kuala Lumpur

Get the celebrity treatment with world-class service at JW Marriott Kuala Lumpur

Located along Bintang Walk in the Golden Triangle, JW Marriott Kuala Lumpur offers accommodations within the hustle and bustle of Kuala Lumpur's city center. It features an outdoor pool and guests can enjoy meals at the in-house award-winning Shanghai restaurant or have a drink at the JW Firehouse. Free WiFi is available throughout the property. Union Pay is accepted here.

JW Marriott is directly connected to The Starhill, a 20-minute drive from Sunway Lagoon Theme Park. Kuala Lumpur International Airport is approximately 28 mi away.

A flat-screen cable TV is provided in Hotel JW Marriott’s rooms. Private marble bathrooms feature Japanese-inspired bathtubs and separate showers. Dental kit and toiletries are provided. Select rooms have separate living and dining areas. Coffee/tea-making facilities are available.

Other facilities at the property include a fitness center and FLYCLIMB. Guests can approach the 24-hour front desk for concierge services and luggage storage. Business services are also available.

Centered in the Home of the Tastemakers, The Starhill Dining at The Starhill celebrates culinary sophistication at its most elegant with a diverse spread of gastronomic creations, bringing to diners fresh, seasonal and globally inspired dining experiences served by our collection of captivating dining and entertainment concepts. Tempt the palate with innovative international cuisine at Shook!, discover a poetic Chinese heritage at Luk Yu Tea House, enjoy a feast at Jogoya and savor fine Arabic cuisine at Tarbush.

This is our guests' favorite part of Kuala Lumpur, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

JW Marriott Kuala Lumpur has been welcoming Booking.com guests since Jun 10, 2009
 Hotel chain/brand: JW Marriott Hotels & Resorts

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Most popular amenities

1 swimming pool
Free WiFi
Parking
Family rooms
good Fitness Center
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the best-rated area in Kuala Lumpur, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 12717 lists

Availability

When would you like to stay at JW Marriott Kuala Lumpur?

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Sleeps Room Type Price
Max adults: 2. Max children: 1
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Junior Suite
  • 1 king bed
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Max adults: 2. Max children: 1
Studio Suite
  • 1 king bed
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
Deluxe Twin Room
  • 2 twin beds
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Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose JW Marriott Kuala Lumpur

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.8
Excellent · 2,027 reviews
Read all reviews
  • Staff8.9
  • Facilities8.8
  • Cleanliness 9.1
  • Comfort 9.1
  • Value for money8.4
  • Location 9.5
    Shopping area
  • Free WiFi8.3
High score for Kuala Lumpur

Select topics to read reviews:

See what guests loved the most:

  • Megat Malaysia

    “Staff very friendly and understanding. Kudos to Mr Raqif or Raqib in concierge. You're the man sir!”

  • Pang Malaysia

    “We love the location of JW Marriot as it is walking distance to Pavillion and Lot10. We love the bathroom which offers seat which u can enjoy water pouring down while sitting. The bathroom also has a dressing table which is perfect for ladies.”

  • Erwin Malaysia

    “Very clean rooms and service staffs were very courteous and always smiling”

  • Syahir Malaysia

    “The Room its so much better than the others The Breakfast is nice and delicious The Bathtub is nice”

  • Syamil Malaysia

    “Great hospitality, excellent staff, delicious breakfast and dinner”

  • Alan Malaysia

    “All the facilities are awesome and easy to understand... Especially check in and check out time superb fast...”

  • Nur Malaysia

    “Went there last 2 weeks, came again this week with my family & friends. Love the comfy bed, good shower pressure & temperature and especially the pleasant & helpful staff. They were also able to accommodate my request for connecting rooms. What I love most is the perfect location. Just a walking distance to pavilion.”

  • Nur Malaysia

    “It's my first staycation since pandemic. It was a really pleasant stay. The bed was comfy. The shower pressure & temperature was good! The location is perfect! Only a walking distance to pavilion mall and other shopping spots. Food was easy to get too. The staff is also very helpful and nice. Knowing that we are celebrating a birthday that week. They even gave us a cake! All in all great place to stay at. I will definitely come again.”

  • Ariff Malaysia

    “Thanks a bunch to front office and housekeeping staff JWM . it was fantastic journey over there ! .. i've got higher floor and facing TRX 108.. Next time nak 20 and above ..”

  • Mazmin Malaysia

    “Wide and comfort room.the cleanliness is the best part with the friendly staff and very helpful.Great to be here.Will stay here again.Good job gais!!”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About JW Marriott Kuala Lumpur

Welcoming Booking.com guests since Jun 10, 2009

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • What is the total charges including all the taxes?

    Can we reconfirm that you're looking to book the deluxe room for which date? You may go to our official page for more information.

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    Asked about: Executive Deluxe King • Answered on February 24, 2020
  • Do all rooms have free wifi?

    Yes, all rooms have complimentary wifi.

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    Asked about: Executive Deluxe King • Answered on January 10, 2020
  • Is it a walking distance to Pavilion shopping centre?

    Yes, just five minutes & you just need to cross the road & the Pavilion Shopping Mall is there

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    Answered on October 20, 2019
  • Which room has bathtub?

    Kindly be informed all your room have bathtub

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    Asked about: Superior Twin Room • Answered on November 23, 2020
  • Hi. Could I know the room comes with bathtub?

    Yes we do. All the room comes with Bathtub.

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    Asked about: Superior King Room • Answered on September 23, 2021
  • Hi team Do have own parking lot to park own vehicle?

    You may park your vehicle at our basement

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    Answered on December 24, 2020
  • Is there any window/ view from superior twin room?? Is this room twin bed or double queen bed

    Dear Valuable Guest, Thank you for your kind inquiries. For our superior room, we have multiple room views and also orientation in a king bed and double super singles bed, please email us or contact us at our reservation to know more.

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    Asked about: Superior Twin Room • Answered on April 3, 2021
  • the dinner is serve at room or not?

    Dinner will be serve in individual restaurant by set menu.

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    Answered on October 29, 2021
  • Hi, do you provide flexible checkout?

    Standard check out time at 1200noon, for an late check out based room availability on the day.

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    Answered on October 17, 2021
  • Hi, breakfast will be buffet or ala carte during cmco? 26th March

    Assisted buffet breakfast

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    Answered on March 23, 2021
  • Can 2 children, one aged 7 the other aged 11 accompany 2 adults in this room?

    The standard occupants for this room type is two adults and we can only accommodate one extra child with the option of setting up the sofa bed in the room with a duvet and pillow. For the maximum comfort for four persons, we'd suggest that you reserve the Two-Bedroom Suite, which has a king bed in the master bedroom and two single beds in the second bedroom. The suite also comes with a large living room and dining area and a small kitchenette. Thank you.

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    Asked about: Executive Deluxe King • Answered on February 24, 2020
  • Hi. What kind of dinner is provided in the half board?

    My referring into our marriott Website, we do have 3 type of dinner package. Shook Restaurant ( Malay Cuisine) Shanghai Restaurant ( Chinese Cuisine non Halal ) Tarbush Restaurant ( Middle East Cuisine)

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    Asked about: Superior King Room • Answered on November 8, 2021
  • Hi, i just go thru review. Just wondering if we book for JW Marriott, is it true that we need to change to Ritz-Carlton due to renovation? Thank you.

    Good Evening, kindly be informed that JW Marriott already open since 11 December.

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    Answered on December 20, 2020
  • hi, is the dinner included in half board package a buffet dinner?

    Yes, dinner is included for half board. Breakfast : Monday to Friday is A la-carte menu & Saturday and Sunday is buffet

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    Asked about: Superior King Room • Answered on October 10, 2021
  • Will ur hotel serve buffet breakfast for a stay from 19.10-20.10

    Dear Guest, Thank you for your message. I am pleased to inform that we will be serving buffet breakfast starting from the month of October

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    Answered on September 24, 2021
  • Any public transport from KLIA to your property?

    Yes, there have few option for public transport in KLIA such as KLIA Ekspres VIP Service , Taxi. Train and more.

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    Answered on February 24, 2020
  • Where can I park my car and the car park rates for hotel guests

    You may parking your car at Starhill/JW Marriott Hotel . The parking will be located as basement . To easy access to our hotel lobby. You may parking at B1, B4 & B5 level. Rate will be RM10.00 per entry my validation at front office.

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    Answered on January 14, 2022
  • Hi is the swimming pool open ? And if normal guests are allowed to check in

    Dear Guest, Our hotel and pool will be open on the 1st of October and we will be welcoming guests that are fully vaccinated for leisure stay. In this month, we will be upgrading guest to the Ritz-Carlton Hotel until we reopen our doors

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    Answered on September 13, 2021
  • Hi, is there any option for dinner dine in at property ?

    Yes we do, Shook , Luk Yu Tea House ,Tarbush Restaurant

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    Asked about: Superior King Room • Answered on September 19, 2021
  • Are fully vaccinated guests allowed to stay at the hotel for leisure?

    Dear Guest, Yes, Fully Vaccinated Guest will be allowed to stay with the hotel for leisure. Please be informed that our hotel will open on 1st of October, and we will be upgrading our guests to Ritz-Carlton Hotel if booking was made for this month.

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    Asked about: Deluxe King Room • Answered on September 13, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Fahrenheit 88
    0 miles
  • Farenheit 88
    0.1 miles
  • Starhill Gallery
    0.1 miles
  • Pavilion Kuala Lumpur
    0.1 miles
  • Lot 10
    0.1 miles
  • Bukit Bintang Monorail Station
    0.2 miles
  • Jalan Alor
    0.3 miles
  • Greenbox KTV Kuala Lumpur
    0.3 miles
  • Sungei Wang Plaza
    0.3 miles
  • Low Yat Plaza
    0.3 miles
Restaurants & cafes
  • Restaurant Feast Village
    0 miles
  • Cafe/Bar Sentidos Gastrobar & Dining
    0 miles
  • Cafe/Bar Newens Tea House
    0 miles
  • Restaurant Quivo
    0.1 miles
  • Cafe/Bar Malones
    0.1 miles
Top attractions
  • Dinner In The Sky Malaysia
    0.4 miles
  • Berjaya Times Square
    0.4 miles
  • Aquaria KLCC
    0.4 miles
  • KLCC Park
    0.6 miles
  • Suria KLCC
    0.7 miles
  • Petrosains, The Discovery Centre
    0.7 miles
  • TREC KL
    0.7 miles
  • Petronas Twin Towers
    0.7 miles
  • Islamic Arts Museum Malaysia
    1.7 miles
  • Bank Negara Malaysia Museum and Art Gallery
    1.7 miles
Closest Airports
  • Sultan Abdul Aziz Shah Airport
    11.4 miles
  • Kuala Lumpur International Airport
    27.3 miles
How to get to JW Marriott Kuala Lumpur from Kuala Lumpur International Airport
    Car
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
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5 Restaurants On Site

    Shanghai Restaurant

    Food: Chinese

    Open for: Lunch, Dinner

    Menu: À la carte

    The Starhill Dining

    Food: American, Cantonese, Chinese, Japanese, Malaysian, Middle Eastern, Pizza, Seafood, Steakhouse, Sushi, Thai, Local, Asian, International, Grill/BBQ

    Open for: Breakfast, Brunch, Lunch, Dinner, High tea, Cocktail hour

    Menu: Buffet & À La Carte

    Shook!

    Food: Japanese, Malaysian, Seafood, Steakhouse, Sushi, Thai, Local, Asian, International, Grill/BBQ

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

    Luk Yu Tea House

    Food: Chinese

    Open for: Lunch, Dinner

    Menu: À la carte

    The Alchemy

    Food: American

    Menu: À la carte

Amenities of JW Marriott Kuala Lumpur

Most popular amenities

1 swimming pool
Free WiFi
Parking
Family rooms
good Fitness Center
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs MYR 10 per day.
  • Accessible parking
  • Parking garage
  • Secure parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna Additional charge
Languages Spoken
  • Arabic
  • English
  • Japanese
  • Malay
  • Chinese
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules
JW Marriott Kuala Lumpur takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB American Express JW Marriott Kuala Lumpur accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Please inform JW Marriott Kuala Lumpur of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about JW Marriott Kuala Lumpur

  • Room options at JW Marriott Kuala Lumpur include:

    • Double
    • Suite
    • Twin

  • The prices at JW Marriott Kuala Lumpur may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at JW Marriott Kuala Lumpur is from 3:00 PM, and check-out is until 12:00 PM.

  • The following parking options are available to guests staying at JW Marriott Kuala Lumpur (subject to availability):

    • Parking
    • Secure parking
    • Parking garage
    • Accessible parking

  • JW Marriott Kuala Lumpur offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Spa facilities
    • Locker rooms
    • Fitness
    • Spa lounge/Relaxation area
    • Steam room
    • Spa/Wellness packages

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at JW Marriott Kuala Lumpur can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • JW Marriott Kuala Lumpur is 3,100 feet from the center of Kuala Lumpur.

  • JW Marriott Kuala Lumpur has 5 restaurants:

    • Shook!
    • Luk Yu Tea House
    • The Alchemy
    • Shanghai Restaurant
    • The Starhill Dining

  • From the nearest airport, you can get to JW Marriott Kuala Lumpur by:

    • Car 50min

  • Yes, there's a hot tub. You can find out more about this and the other facilities at JW Marriott Kuala Lumpur on this page.