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About this property
Nestled in the very heart of Kuala Lumpur's Golden Triangle and just steps away from the Petronas Twin Towers and KLCC, The RuMa means home in its literal sense. A serene sanctuary amid the downtown hustle and bustle, it is a hotel that captures all the intimacy of a home run by an accomplished host. A stay will inspire you to uncover the city's origins and local heritage in a contemporary setting that exudes the soothing qualities of a true urban sanctuary.
The RuMa's luxuriously appointed guest rooms and suites, many with breathtaking views across the city's famed skyline, not only pay tribute to its locale, they also embrace a new form of guest experience, unlike any in the region today. Once you arrive at The RuMa you enter a world that revolves around you.
The RuMa Hotel covers all of your dining needs. ATAS, a specialty European bistro where every bite reflects passion, creativity, and skill. At the heart of ATAS lies a commitment to sustainable practices, combined with European cooking techniques to redefine the boundaries of taste and tradition, while SEVEN Lobby Bar offers a selection of expertly curated and crafted classic cocktails and distillates from around the world plus snacks, The LIBRARI is designed as the all-day venue for afternoon tea, snacks, and light meals with international flavors, and SANTAI Pool Bar and Lounge offers cocktails, snacks and refreshments with local flavors throughout the day.
The RuMas 6th floor represents an entirely new take on wellness. Immediately connected to the hotel's gorgeous 25-yard outdoor pool and sundeck, cantilevered from the building and overlooking KL's landmarks, as well as to SANTAI, a dynamic and versatile pool bar & lounge, UR SPA is about intelligent, genderless and result-driven treatments that work around our guests' schedule and combine Modern Science with Ancient Healing. Part of UR SPA are a state of-the-art Gym and a barber shop, operated by internationally famed barber and perfumery Truefitt & Hill, London.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
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Sustainability
This property has 1 third-party sustainability certification.
GSTC Criteria
Certified by: Vireo Srl
Guest reviews
Categories:
Staff
9.5
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
9.1
Location
9.6
Free Wifi
9.3
High score for Kuala Lumpur
Select topics to read reviews:
Guests who stayed here loved
H
Hisham
Oman
“Excellent location
Very elegant facility
All necessary appliances available
Very tasty food
Best Conceirge staff ever
Front desk / Reception staff are very helpful and supportive”
E
Elizabeth
United Kingdom
“Friendly staff, luxurious surroundings, good facilities, excellent location”
Z
Zinta
New Zealand
“Amazing place to stay! Definitely recommend. Staff were amazing and attentive. Such a beautiful hotel! Would definitely come back!”
Daniel
Switzerland
“once more... just an unforgettable stay at the RuMa hotel... I was sad to leave but I promise I will be back... Thanks to everyone for making me feel "at home".
This is the best place to stay in KL.
Terima Kasih...”
Wikanda
Thailand
“The breakfast was absolutely delicious! All the staff were friendly, warm, and welcoming. Service was great, and the hotel’s location is excellent — right in the heart of the city, making it super convenient to get around. The room was clean and...”
Mardhiah
Singapore
“When we arrived, we were greeted by Kiki who gave us a free upgrade which we were soo grateful for as we've never gotten an upgrade ever. He was very professional and friendly and took the time to explain and offer any services to us. The room was...”
A
Aidana
Kazakhstan
“Very nice place to stay in Kuala Lumpur. The only thing was the view was not very nice but the rest was good.”
S
Sławomir
Poland
“TBH this was my first time in such vibely place....the atmosphere in the hotel is totally unique. They care of every detail so everything fits to the overall picture :) the hotel is very well located - 15 min walking from Petronas Towers, cabs are...”
Vladimir
United Arab Emirates
“Everything was just perfect.
Room, pool, location, staff and even noodles that we ordered was tasty.”
A
Ayunni
Malaysia
“Very exquisite design. Live the food prepared for breakfast.”
Hotel area info
Restaurants
4 Restaurants On Site
ATAS
Cuisine
European
Open for
Breakfast • Lunch • Dinner
Ambience
Family-friendly • Traditional • Modern • Romantic
Dietary options
Vegetarian
SANTAI Pool Bar and Lounge
Cuisine
Local
Open for
Brunch • Lunch • Dinner • Cocktail hour
Ambience
Family-friendly • Traditional • Modern • Romantic
Dietary options
Vegetarian
SEVEN Lobby Bar
Cuisine
International
Open for
Cocktail hour
Ambience
Family-friendly • Traditional • Modern • Romantic
The LIBRARI
Cuisine
International
Open for
Brunch • Lunch • Dinner • High tea
Ambience
Family-friendly • Traditional • Modern • Romantic
House rules
The RuMa Hotel and Residences takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
Extra bed upon request
MYR 200 per child, per night
Crib upon request
Free
2+ years
Extra bed upon request
MYR 200 per person, per night
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The RuMa Hotel and Residences of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
FAQs about The RuMa Hotel and Residences
Guests staying at The RuMa Hotel and Residences can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).
Breakfast option(s) include:
Continental
Asian
Buffet
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
Room options at The RuMa Hotel and Residences include:
Double
Twin
Studio
Suite
Check-in at The RuMa Hotel and Residences is from 15:00, and check-out is until 12:00.
The prices at The RuMa Hotel and Residences may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
The RuMa Hotel and Residences has 4 restaurants:
ATAS
SEVEN Lobby Bar
The LIBRARI
SANTAI Pool Bar and Lounge
The RuMa Hotel and Residences offers the following activities/services (charges may apply):
Spa
Fitness center
Massage
Evening entertainment
Back massage
Spa lounge/Relaxation area
Head massage
Swimming pool
Foot massage
Spa facilities
Full-body massage
Walking tours
Neck massage
Spa/Wellness packages
Hand massage
Tour or class about local culture
Couples' massage
Fitness
The RuMa Hotel and Residences is 2,300 ft from the center of Kuala Lumpur.
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GSTC CriteriaCertified by: Vireo Srl
Oman“Excellent location Very elegant facility All necessary appliances available Very tasty food Best Conceirge staff ever Front desk / Reception staff are very helpful and supportive”
United Kingdom“Friendly staff, luxurious surroundings, good facilities, excellent location”
New Zealand“Amazing place to stay! Definitely recommend. Staff were amazing and attentive. Such a beautiful hotel! Would definitely come back!”
Switzerland“once more... just an unforgettable stay at the RuMa hotel... I was sad to leave but I promise I will be back... Thanks to everyone for making me feel "at home". This is the best place to stay in KL. Terima Kasih...”
Thailand“The breakfast was absolutely delicious! All the staff were friendly, warm, and welcoming. Service was great, and the hotel’s location is excellent — right in the heart of the city, making it super convenient to get around. The room was clean and...”
Mardhiah
Singapore“When we arrived, we were greeted by Kiki who gave us a free upgrade which we were soo grateful for as we've never gotten an upgrade ever. He was very professional and friendly and took the time to explain and offer any services to us. The room was...”
Kazakhstan“Very nice place to stay in Kuala Lumpur. The only thing was the view was not very nice but the rest was good.”
Poland“TBH this was my first time in such vibely place....the atmosphere in the hotel is totally unique. They care of every detail so everything fits to the overall picture :) the hotel is very well located - 15 min walking from Petronas Towers, cabs are...”
United Arab Emirates“Everything was just perfect. Room, pool, location, staff and even noodles that we ordered was tasty.”
Malaysia“Very exquisite design. Live the food prepared for breakfast.”
