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Operating a 24-hour front desk, the strictly smoke-free U Hotel Penang features stylish and contemporary accommodation with free WiFi access throughout the property. It offers complimentary parking on site. Airport shuttle service can be arranged at a surcharge. Tastefully furnished, air-conditioned rooms come with a desk, clothes rack, in-room safe and a flat-screen TV with satellite channels. Electric kettle and hairdryer are also included. The en suite bathroom has shower facility, towels and free toiletries. At U Hotel Penang, the friendly staff can assist guests with car rentals, laundry services and tour arrangements. Luggage storage facility is available, while fax/photocopying can be done at the business centre. The hotel is 1.1 km from University Science Malaysia (USM) and 2.3 km from Queensbay Mall. Penang Bridge is 5.4 km away, while Penang International Airport is accessible with a 6 km drive.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.3
Cleanliness
8.5
Comfort
8.5
Value for money
8.3
Location
8.7
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Bala2010
    Malaysia Malaysia
    Comfortable and clean. Parking available. There is food nearby.
  • Suki
    Malaysia Malaysia
    Very near convenient store , near to many restaurants and fast food are
  • Athyrah
    Malaysia Malaysia
    Room is as expected clean and quite, love the shower/and toiletries. Love the parking facilities available behind the hotel. CBTL below the hotel is very convenient. Lotus nearby. Walking distance to most decent foodies nearby.

Hotel surroundings

Facilities of U Hotel Penang
Great facilities! Review score, 8.3

Most popular facilities
  • Free WiFi
  • Free parking
  • Facilities for disabled guests
  • Non-smoking rooms
Bathroom
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Coffee house on site
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Luggage storage
    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Lift
    • Facilities for disabled guests
    • Non-smoking rooms
    Accessibility
    • Toilet with grab rails
    • Wheelchair accessible
    Languages spoken
    • English
    • Malay
    • Chinese

    House rules

    U Hotel Penang takes special requests - add in the next step!

    Check-in

    From 15:00

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of MYR 200 is required on arrival. That's about GBP 33. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 6 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

    Mastercard Visa Cash U Hotel Penang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 5 rooms or more, different policies and additional supplements may apply.

    A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about U Hotel Penang

    • Room options at U Hotel Penang include:

      • Double
      • Twin/Double

    • U Hotel Penang is 3.7 miles from the centre of Bayan Lepas. All distances are measured in straight lines. Actual travel distances may vary.

    • U Hotel Penang offers the following activities / services (charges may apply):

      • The prices at U Hotel Penang may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

      • Check-in at U Hotel Penang is from 15:00, and check-out is until 12:00.