The 4-star Pestana Promenade Ocean Resort Hotel in Funchal is close to the Lido and offers direct access to the promenade that stretches to Praia Formosa. It features indoor and outdoor pools, an outdoor hot tub, a spa and gym. The bright and airy rooms at the Pestana Promenade Ocean Resort Hotel have hardwood floors. They feature Atlantic Ocean views from the balcony, and include modern amenities such as air conditioning and a private bathroom with complimentary soaps and shampoos. The stylish restaurant at the Pestana Ocean Resort serves authentic local specialities. Meals and refreshing drinks can also be enjoyed al fresco on the terrace, which is surrounded by an exotic garden and palm trees. The Promenade’s spa features a range of relaxation options, including a sauna and a Turkish bath. More active guests can work out with cardiovascular equipment and free weights at the modern gym. Parking is available, at an extra fee. A 24-hour front desk is among the convenient amenities offered by the hotel.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pestana Hotel & Resorts
Hotel chain/brand
Pestana Hotel & Resorts

Property highlights

Situated in the best rated area in Funchal, this hotel has an excellent location score of 9.2

Breakfast info

Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
or
1 double bed
2 single beds
and
1 sofa bed
or
1 double bed
and
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
8.7
Cleanliness
8.8
Comfort
8.7
Value for money
8.2
Location
9.2
Free WiFi
8.5
Select topics to read reviews:

Guests who stayed here loved

  • Hildegarde
    Ireland Ireland
    The staff, the location the facilities all amazing
  • Sandrine
    United Kingdom United Kingdom
    the pool is nice with different areas with a beautiful garden to provide quietness and shade. The staff is very helpful. The room is nice and nicely equipped. vey clean. The buffet breakfast is full with different seating areas indoor or outdoor ....
  • Marian
    United Kingdom United Kingdom
    Staff amazing. Pools lovely and fairly suitable for children. Breakfasts excellent
  • Kasia
    Jersey Jersey
    Excellent location, very friendly staff ( nothing is a problem), warm pool water, great choice of food at breakfast time and dinner, it was our 2nd stay at Pestana Promenade and we are looking forward to coming back in 2025 :)
  • Carolyn
    United Kingdom United Kingdom
    Hotel is clean and modern with lovely pool area with sun beds always available Rooms spacious.
  • Colleen
    United Kingdom United Kingdom
    The staff were absolutely amazing! The rooms were always cleaned impeccably and the pools were great! Breakfast buffet was delicious!
  • László
    Hungary Hungary
    Everything was perfect (except the internet access)
  • Lorna
    United Kingdom United Kingdom
    We were given a warm welcome with a glass of madeira on arrival and a basket of fruit the following day. Our room was very comfortable with a powerful shower, kettle and a sea view. The included buffet breakfast offered a great choice and also...
  • Christian
    Sweden Sweden
    We were here for bitcoin Atlantis, it was a great location for the conference and very nice hosts.
  • Robi
    Israel Israel
    Staff is very nice and helpful, wonderful staff managers . Got a room upgrade. everything was clean and exceeded expectiations. made my stay in Funchel very uniqe.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi , Would your outside pools be open 29th March -5th April 2023 ?

    We certainly hope so! Kind Regards
    Answered on 18 August 2022
  • Is there an iron in the room, also a kettle and hair dryer please.

    Dear Guest, We are pleased to inform you that we can provide an iron and ironing board on request for 2 hours maximum free of charge. The kettle can b..
    Answered on 22 February 2022
  • Do I have to book for Christmas lunch

    Dear Guest, We do recommend you book for Christmas lunch. By October we suppose to have the Christmas and New Year Program finished. Kindest regards D..
    Answered on 22 February 2022
  • Do you have wheelchair for guest during their stay at your hotel

    We do provide a wheelchair for our Guests on request and according to availability to be used in the Hotel. To use outside we can help you in renting ..
    Answered on 10 March 2022
  • are the swimming pools heated

    Dear Guest, the outdoor swimming pool is noit heated, However the indoor one is heated maximum 26 Degrees Celsius. Kind Regards
    Answered on 20 November 2023
  • Hi, is there access to the ocean for swimming from the hotel? Thanks.

    We are pleased to inform you that the hotel does not have a direct access to the sea. However on the surrounding areas there is a promenade with an ac..
    Answered on 24 May 2022
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Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante Breezes
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern

Facilities of Pestana Promenade Ocean Resort Hotel
Great facilities! Review score, 8.7

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Parking on site
  • Spa and wellness centre
  • Non-smoking rooms
  • Restaurant
  • Fitness centre
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Activities
  • Bicycle rental
    Additional charge
  • Beach
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Hiking
  • Windsurfing
    Additional chargeOff-site
  • Billiards
  • Games room
  • Fishing
    Additional chargeOff-site
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Kid-friendly buffet
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not possible) and costs € 10 per day.
  • Parking garage
Reception services
  • Concierge service
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Wheelchair accessible
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
Pool 2 - outdoorFree!
  • Open all year
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
  • Portuguese

House rules
Pestana Promenade Ocean Resort Hotel takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Need-to-know information for guests at this property

For bookings of 9 or more rooms, the hotel will charge a non-refundable prepayment of 50% of the entire reservation on the guest's credit card.

Please note that rates including dinner do not include drinks.

As a sustainability measure, the indoor pool's water will only be heated to 26ºC.

License number: 3982

FAQs about Pestana Promenade Ocean Resort Hotel

  • Pestana Promenade Ocean Resort Hotel is 1.8 miles from the centre of Funchal. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Pestana Promenade Ocean Resort Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Pestana Promenade Ocean Resort Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Hiking
    • Billiards
    • Games room
    • Snorkelling
    • Diving
    • Fishing
    • Windsurfing
    • Spa lounge/relaxation area
    • Beach
    • Bicycle rental
    • Swimming Pool
    • Spa facilities

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Pestana Promenade Ocean Resort Hotel include:

    • Twin
    • Twin/Double

  • Pestana Promenade Ocean Resort Hotel has 1 restaurant:

    • Restaurante Breezes

  • Check-in at Pestana Promenade Ocean Resort Hotel is from 15:00, and check-out is until 12:00.

  • The nearest beach is just 200 yards from Pestana Promenade Ocean Resort Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Pestana Promenade Ocean Resort Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Buffet