Name: Hotel Porto Santa Maria - PortoBay
Address: Avenida do Mar e das Comunidades Madeirenses, 50, Santa Maria, 9050-029 Funchal, Portugal, Avenida do Mar e das Comunidades Madeirenses, 50, Madeira Islands, 9050-029, Portugal
Price range: Prices for upcoming dates start at £107 per night (We Price Match)
Rating: 9.1

Room info & price
Facilities
House rules
The fine print
Guest reviews (265)

Hotel Porto Santa Maria - PortoBay

This is a Preferred Partner property. It is committed to providing guests with a positive experience thanks to its commendable service and good value. This property may pay Booking.com a bit more to be in this Programme. Airport shuttle. Airport shuttle available for an additional charge. You can request this in the next step.

This neighbourhood is a great choice for travellers interested in hiking, food and relaxation – Check location Avenida do Mar e das Comunidades Madeirenses, 50, Santa Maria, 9050-029 Funchal, Portugal – This neighbourhood is a great choice for travellers interested in hiking, food and relaxation – Check location

*8.4* Sao Tiago Fort: only 2 minutes away! (200 yards on foot)

Traveller photo of Funchal

7 July 2016

Lock in a great price for Hotel Porto Santa Maria - PortoBay - rated 9.1 by recent guests.

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Travelled with my wife with the intention to hike. For our part the location was excellent. All the buses were in close vicinity, we left in the mornings and came back in the afternoon. After shower and some rest in the room, the vicinity of the hotel was full of restaurants. Our room was big and clean and the view from the balcony to the harbour was reasonable. The personnel was friendly and helpful without being pushing. Everybody spoke fluent English and apparently also some other languages.

Pekka, Finland

Lovely understated hotel, less brash than some others in town and the only one situated in the old town. The town and marina were all easy to reach on foot. Friendly staff, good pools and gym too.

David, United Kingdom

Good location on waterfront in old town. Easy walking distance to restaurants and pick up for buses and tours. Breakfast adequate. Good gym and inside pool.

Jeanette, Australia

The bedroom with lovely views and locality generally with such good access to Funchal. Most staff very helpful and welcoming Very good tour of the hotel and wine tasting

John, United Kingdom

Very comfortable , excellent location. Superb breakfast

Anna, United Kingdom

The room (suite) was a good size , two balconies , lounge, dining area , small kitchen & bathroom. The room was cleaned well & had enough lighting & sockets. There was plenty of hanging wardrobe space & a lot of hangers provided. The lifts responded quickly when called . the lifts & corridor areas were clean. The staff in the main bar in the evening were friendly & helpful. English Premier League games are available on the bar area tv. The roof terrace is nice & has some shaded areas. We liked the other roof terrace but unfortunately no parasoles provided there. Very near to the town cable car which is well work taking to get to botanical gardens which are high up in the hills.

Steven, United Kingdom

Location right next to beach and old town. Flawless service and excellent breakfast.

Trevor, United Kingdom

Hotel was in the best location for all the bars and restaurants of the old town. Rooms spacious and comfortable and staff were great. The breakfast was good and plentiful although its a buffet that could be busy at ties the staff kept it well stocked and cleared tables quickly to keep things moving.

Jacquie, United Kingdom

The beds were very comfortable. Staff were excellent and very friendly. The buffet provided gave a very wide choice and the quality was very good.

Brian, United Kingdom

The welcome and friendliness of staff. Relaxed atmosphere. Great location.

Peter, United Kingdom

9.8

Excellent location!
Very comfy beds

What guests loved the most:
“Travelled with my wife with the intention to hike. For our part the location was excellent. All the buses were in close vicinity, we left in the mornings and came back in the afternoon. ”

Pekka Finland
“Lovely understated hotel, less brash than some others in town and the only one situated in the old town. The town and marina were all easy to reach on foot. Friendly staff, good pools and gym too.”

David United Kingdom
“Good location on waterfront in old town. Easy walking distance to restaurants and pick up for buses and tours. Breakfast adequate. Good gym and inside pool.”

Jeanette Australia
“The bedroom with lovely views and locality generally with such good access to Funchal. Most staff very helpful and welcoming Very good tour of the hotel and wine tasting”

John United Kingdom
“Very comfortable , excellent location. Superb breakfast”

Anna United Kingdom
“The room (suite) was a good size , two balconies , lounge, dining area , small kitchen & bathroom. The room was cleaned well & had enough lighting & sockets. ”

Steven United Kingdom
“Location right next to beach and old town. Flawless service and excellent breakfast.”

Trevor United Kingdom
“Hotel was in the best location for all the bars and restaurants of the old town. Rooms spacious and comfortable and staff were great. ”

Jacquie United Kingdom
“The beds were very comfortable. Staff were excellent and very friendly. The buffet provided gave a very wide choice and the quality was very good.”

Brian United Kingdom
“The welcome and friendliness of staff. Relaxed atmosphere. Great location.”

Peter United Kingdom

One of our top picks in Funchal.Located on the Funchal seafront, this hotel offers panoramic views over the Atlantic. It provides rooms with kitchenettes and balconies, 2 pools and a spa centre with spa bath and sauna.

The spacious rooms at Hotel Porto Santa Maria are fitted with flat-screen TVs with cable channels. They all include private furnished balconies, a kitchenette and marble bathrooms with bathtubs.

The Arsenal Restaurant serves à la carte and buffet meals, and there is a bar featuring live evening entertainment. The generous daily breakfast can be enjoyed on the garden terrace.

Porto Santa Maria hotel is located next to the gondola lift for Monte. It is a 7-minute walk from central Funchal, where guests can find many cafes and shops. The staff can help plan excursions to World Heritage Laurisilva forests.

Hotel Porto Santa Maria is 30 minutes’ drive from Madeira Airport. An airport transfer is available upon request and at an extra cost. Free on-site parking is available at the hotel.

Santa Maria is a great choice for travellers interested in hiking, food and relaxation.

This is our guests' favourite part of Funchal, according to independent reviews.

This property also has one of the best-rated locations in Funchal! Guests are happier about it compared to other properties in the area.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

We speak your language!

Hotel Porto Santa Maria - PortoBay has been welcoming Booking.com guests since 22 Feb 2010.
Hotel Chain: Porto Bay Hotels & Resorts

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Brilliant!

Most popular facilities

Swimming pool

Free WiFi

Free parking

Airport shuttle

Outdoor pool

Non-smoking rooms

Bar

Good for couples - they rate the facilities 9.0 for two-person stays.

Guests love...

“friendly staff”
16 related reviews

“excellent breakfast”
15 related reviews

“garden view”
9 related reviews

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental

Free parking available at the hotel

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5 reasons to choose Hotel Porto Santa Maria - PortoBay

Why book with us

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The staff speak English

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One of our top picks in Funchal

An inside look at Hotel Porto Santa Maria - PortoBay

PortoBay Hotels & Resorts is responsible for the management of 12 hotels in the 4 and 5 star segments. We are the Portuguese hotel group that has received the most awards internationally.

Hotel surroundings – This neighbourhood is a great choice for travellers interested in hiking, food and relaxation – Check location Guests loved walking around the neighbourhood!

Closest landmarks

Sao Tiago Fort
0.1 miles
Madeira Story Centre
0.1 miles
Funchal Toy Museum
0.2 miles
Farmers' Market
0.4 miles
Cathedral of Funchal
0.5 miles
Santa Clara Monastery
0.5 miles
Sacred Art Museum
0.5 miles
Mar Avenue
0.5 miles
Marina do Funchal
0.7 miles
Funchal's Museum of Natural History
0.7 miles

Restaurants and markets

Mercado dos Lavradores Market
0.5 miles
Il Gallo D'Oro Restaurant
1.2 miles
Il Basilico Restaurant
1.9 miles

Closest airports

Cristiano Ronaldo Madeira International Airport
7.9 miles
Porto Santo Airport
43.5 miles

What travellers love about this location

“The hotel is nice, The location excellent, the majority of staff fantastic, the pools a good size and the food fine but no hair conditioner, the old type of hai...”

Ray

United Kingdom

8.3

“the location (in old town) is perfect, nice choice for breakfast. Very helpful staff”

Aldona

Germany

8.7

“The staff were very friendly and helpful. We had a sea view on the second floor. It was nice to sit on the patio and have a nice glass of Portuguese wine! Ma...”

Jennifer

France

9.5

Are you missing any information about this area?

Brilliant!

1 restaurant on site

Arsenal

Cuisine: International

Menu: Buffet

House rules Hotel Porto Santa Maria - PortoBay takes special requests - add in the next step!

Check-in

14:00 - 00:00

Check-out

07:00 - 12:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.

Children and extra beds

Children cannot be accommodated at the hotel.

There is no capacity for extra beds in the room.

Pets

Pets are not allowed.

Hotel Porto Santa Maria - PortoBay accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the hotel, only accepts reservations for guests over 16 years old.

Please note that for reservations under the condition "Pay at the property - no prepayment needed ", the total amount of the reservation must be paid at the check-in.

Please note the following WiFi access conditions:
- WiFi access is free at a speed that can reach 0,5 MB per second.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Please note that half board rates includes dinner buffet and drinks are not included.

When booking half board, please note that drinks are not included.

License number: 6705/RNET

“Travelled with my wife with the intention to hike. For our part the location was excellent. All the buses were in close vicinity, we left in the mornings and came back in the afternoon. After shower and some rest in the room, the vicinity of the hotel was full of restaurants. Our room was big and clean and the view from the balcony to the harbour was reasonable. The personnel was friendly and helpful without being pushing. Everybody spoke fluent English and apparently also some other languages.”

Pekka

Finland

“Lovely understated hotel, less brash than some others in town and the only one situated in the old town. The town and marina were all easy to reach on foot. Friendly staff, good pools and gym too.”

David

“The room (suite) was a good size , two balconies , lounge, dining area , small kitchen & bathroom. The room was cleaned well & had enough lighting & sockets. There was plenty of hanging wardrobe space & a lot of hangers provided. The lifts responded quickly when called . the lifts & corridor areas were clean. The staff in the main bar in the evening were friendly & helpful. English Premier League games are available on the bar area tv. The roof terrace is nice & has some shaded areas. We liked the other roof terrace but unfortunately no parasoles provided there. Very near to the town cable car which is well work taking to get to botanical gardens which are high up in the hills.”

Steven

“Hotel was in the best location for all the bars and restaurants of the old town. Rooms spacious and comfortable and staff were great. The breakfast was good and plentiful although its a buffet that could be busy at ties the staff kept it well stocked and cleared tables quickly to keep things moving.”

Jacquie

See all guest reviews for Hotel Porto Santa Maria - PortoBay

Newest reviews for Hotel Porto Santa Maria - PortoBay

Reviewed: 8 December 2018

Anonymous
United Kingdom
6.3

Pleasant
- • Leisure trip
- • Solo traveller
- • Standard Room
- • Stayed 3 nights
- • Submitted via mobile
Pool temperature

Stayed in December 2018
Reviewed: 4 December 2018

Anonymous
United Kingdom
6.7

Pleasant
- • Business trip
- • Solo traveller
- • Standard Room
- • Stayed 2 nights
- • Submitted via mobile
Cold indoor pool

Stayed in December 2018
Reviewed: 31 October 2018

Pekka
Finland
8.3

Very good
- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 6 nights
The breakfast was plentiful but a bit unimaginative. Lots of beacon, sausages and egg, but not very tasty. The mushrooms were probably coming directly from tin can as well as part of the fruits, and the amount of vegetables was close to zero. There was no fish at all, which was surprising taking into account that the closeby market was full of fishes. Our balcony was situated so that there was practically no privacy. It could be seen from most of the other balconies and we also could see most of the other balconies.
Travelled with my wife with the intention to hike. For our part the location was excellent. All the buses were in close vicinity, we left in the mornings and came back in the afternoon. After shower and some rest in the room, the vicinity of the hotel was full of restaurants. Our room was big and clean and the view from the balcony to the harbour was reasonable. The personnel was friendly and helpful without being pushing. Everybody spoke fluent English and apparently also some other languages.

Stayed in October 2018
Reviewed: 28 September 2018

David
United Kingdom
9.6

“A relaxing and enjoyable stay in a tasteful and friendly hotel.”
- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 7 nights
- • Submitted via mobile
For us the pool could have been bigger and deeper.
Lovely understated hotel, less brash than some others in town and the only one situated in the old town. The town and marina were all easy to reach on foot. Friendly staff, good pools and gym too.

Stayed in September 2018
Reviewed: 26 September 2018

Natália
United Kingdom
7.1

Good
- • Couple
- • Room with Sea View
- • Stayed 1 night
- • Submitted via mobile
I was expecting the staff to go above and beyond for their costumers ( specially for the amount of money you pay). It was our wedding night, they were aware of that and there wasn't a single thing in the room that made us think that they thought/knew about it. Overall not very impressed but not bad as well. Overpriced and overrated, definitely!
I like the location of the hotel.

Stayed in September 2018
Reviewed: 19 September 2018

Jeanette
Australia

2 helpful votes
9.2

“Nice hotel”
- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 7 nights
- • Submitted via mobile
Outside pool a bit on the small side. Definitely a bad odour hanging around.
Good location on waterfront in old town. Easy walking distance to restaurants and pick up for buses and tours. Breakfast adequate. Good gym and inside pool.

Stayed in August 2018
Reviewed: 10 September 2018

John
United Kingdom
8.8

Fabulous
- • Leisure trip
- • Group of friends
- • Room with Sea View
- • Stayed 7 nights
- • Submitted via mobile
Good range of food at breakfast but very variable quality and often not very warm. Unusual for a hotel of this quality not to have ‘eggs to order’.
The bedroom with lovely views and locality generally with such good access to Funchal. Most staff very helpful and welcoming Very good tour of the hotel and wine tasting

Stayed in September 2018
Reviewed: 7 September 2018

Anna
United Kingdom
9.2

“Funchal porto santa maria great location”
- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 3 nights
- • Submitted via mobile
Pool small for hotel size.
Very comfortable , excellent location. Superb breakfast

Stayed in September 2018
Reviewed: 23 August 2018

Steven
United Kingdom

1 helpful vote
5.4

“Probably good place to stay while exploring Madeira further afield.”
- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 3 nights
An unpleasant (drains) smell in reception area which hits you as you exit the lift . Swimming pool only 1.1m deep & about 5 breast strokes long ! Sun beds near pool area were 'reserved' by towels early in the morning (we went to breakfast at about 7.45 & we noticed any sun bed position worth having already had a towel on it). Leaving the hotel from the rear & walking along the front you pass a nearby building (outflow station ??) which emits an awful sewage smell to the whole area. Leaving the hotel by the front you have to run the gauntlet of staff from dozens of small restaurants who are all in competition to get you sat in their restaurant. Breakfast (food & service) was not at the standard we expected for a 4* . Lunch time the food standard varied from average to poor as did the attentiveness of the staff. Reception staff were generally helpful & friendly but not always , one lady receptionist in particular was generally abrupt & less than friendly.
The room (suite) was a good size , two balconies , lounge, dining area , small kitchen & bathroom. The room was cleaned well & had enough lighting & sockets. There was plenty of hanging wardrobe space & a lot of hangers provided. The lifts responded quickly when called . the lifts & corridor areas were clean. The staff in the main bar in the evening were friendly & helpful. English Premier League games are available on the bar area tv. The roof terrace is nice & has some shaded areas. We liked the other roof terrace but unfortunately no parasoles provided there. Very near to the town cable car which is well work taking to get to botanical gardens which are high up in the hills.

Stayed in August 2018
Reviewed: 24 July 2018

Trevor
United Kingdom

1 helpful vote
8.8

“Top quality hotel in best location near old town.”
- • Leisure trip
- • Couple
- • Room with Sea View
- • Stayed 7 nights
- • Submitted via mobile
Bit pricey. Our balcony (room 262) was overlooked from either side. Other rooms have more private balconies.
Location right next to beach and old town. Flawless service and excellent breakfast.

Stayed in July 2018
Reviewed: 21 July 2018

Peet
South Africa
7.9

“Stayed here before and will stay here if I”
- • Leisure trip
- • Couple
- • Room with Sea View
- • Stayed 6 nights
- • Submitted via mobile
None
Satisfied with everything

Stayed in June 2018
Reviewed: 16 June 2018

Alun
United Kingdom
8.3

“Good stay in a good hotel but make note of the pigeon problem.”
- • Leisure trip
- • Couple
- • Room with Sea View
- • Stayed 7 nights
Feral pigeons were an annoying pain landing on tables and attempting to eat your food, this happened daily to the annoyance of many guests. I think that the problem needs to be addressed.
Staff were friendly and hard working

Stayed in June 2018
Reviewed: 8 June 2018

Jeremy
United Kingdom
10

“Comfortable clean room if a little cold and attentive helpful staff made our stay a good experience.”
- • Leisure trip
- • Couple
- • Room with Sea View
- • Stayed 4 nights
Nothing.
Everything.

Stayed in May 2018
Reviewed: 23 May 2018

Jacquie
United Kingdom

1 helpful vote
9.2

“Lovely hotel right on the seafront with great access to the bars and restaurants of the old town.”
- • Leisure trip
- • Group of friends
- • Standard Room
- • Stayed 4 nights
On a personal only note and not any reflection on the hotel I prefer smaller quieter hotels this one was a little 'touristy' for my personal choice.
Hotel was in the best location for all the bars and restaurants of the old town. Rooms spacious and comfortable and staff were great. The breakfast was good and plentiful although its a buffet that could be busy at ties the staff kept it well stocked and cleared tables quickly to keep things moving.

Stayed in May 2018
Reviewed: 23 May 2018

Brian
United Kingdom
8.8

“A high quality hotel situated in a perfect location.”
- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 10 nights
The beds were very comfortable. Staff were excellent and very friendly. The buffet provided gave a very wide choice and the quality was very good.

Stayed in May 2018

Sleeps	Room type
	Room with Sea View 2 single beds	Show prices
Start of dialog content 댴 Private bathroom These rooms open onto a private veranda offering views of the Atlantic Ocean. Please note that the 3rd person sleeps in an extra bed. Room facilities: • Safety Deposit Box • Telephone • Air conditioning • Hairdryer • Kitchenette • Balcony • Bathrobe • Refrigerator • Desk • Free toiletries • Private bathroom • Heating • Cable Channels • Carpeted • Flat-screen TV • Kitchenware • Sea view Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Standard Room 2 single beds	Show prices
Start of dialog content 댴 Private bathroom Decorated in soft colours, this air-conditioned room features a furnished balcony and a kitchenette with a refrigerator. Cable TV and a tea/coffee maker is available. The private bathroom comes with a bathrobe, toiletries and a hair dryer. Please note that the 3rd person sleeps in an extra bed. Room facilities: • Safety Deposit Box • Telephone • Air conditioning • Hairdryer • Kitchenette • Balcony • Bathrobe • Refrigerator • Desk • Free toiletries • Private bathroom • Heating • Cable Channels • Carpeted • Flat-screen TV • Garden view Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Junior Suite 2 single beds	Show prices
Start of dialog content 댴 Private bathroom Spacious suite featuring a large living room. Please note that the 3rd person sleeps in an extra bed. Room facilities: • Safety Deposit Box • Telephone • Air conditioning • Hairdryer • Kitchenette • Balcony • Bathrobe • Refrigerator • Desk • Seating Area • Free toiletries • DVD Player • Private bathroom • Heating • Cable Channels • Carpeted • Flat-screen TV • Kitchenware • Sea view Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content

Hotel Porto Santa Maria - PortoBay

Hotel Porto Santa Maria - PortoBay 4-star hotel

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5 reasons to choose Hotel Porto Santa Maria - PortoBay

Why book with us

See availability Hotel surroundings – This neighbourhood is a great choice for travellers interested in hiking, food and relaxation – Check location Excellent location - show map Guests loved walking around the neighbourhood!

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What travellers love about this location

Arsenal

See availability Facilities of Hotel Porto Santa Maria - PortoBay Great facilities! Review score, 8.9

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Hotel Porto Santa Maria - PortoBay

Hotel surroundings – This neighbourhood is a great choice for travellers interested in hiking, food and relaxation – Check location Guests loved walking around the neighbourhood!

Facilities of Hotel Porto Santa Maria - PortoBay Great facilities! Review score, 8.9

House rules Hotel Porto Santa Maria - PortoBay takes special requests - add in the next step!