Get the celebrity treatment with world-class service at Hôtel Reisen in The Unbound Collection by Hyatt

Situated on the water front in Old Town, this hotel is 150 metres from the Royal Palace. Hôtel Reisen in The Unbound Collection by Hyatt Waterfront features a TV with pay channels, and many offer panoramic views of the Baltic Sea. Some include a seating area, a private sauna and a balcony. Gamla Stan Metro Station is 10 minutes’ walk away, and a bus stop is located 50 metres from Hôtel Reisen in The Unbound Collection by Hyatt Waterfront.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Unbound Collection by Hyatt
Hotel chain/brand

Property highlights

Situated in the real heart of Stockholm, this hotel has an excellent location score of 9.6

Great Food: Meals here are highly recommended

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, Buffet

Private parking available


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 single bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 248 reviews from the past 12 months.
Guests loved the accommodation's prime <b>location</b> and <b>friendly staff</b>. The <b>breakfast</b> was praised for its variety, while the <b>sauna</b> was a relaxing highlight. <b>Room comfort</b> and size received mixed reviews, with some finding them small. <b>Value for money</b> was also mixed, with some guests finding it pricey.
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Categories:

Staff
9.3
Facilities
8.8
Cleanliness
9.1
Comfort
9.2
Value for money
8.0
Location
9.6
Free WiFi
9.1
High score for Stockholm
Select topics to read reviews:

Guests who stayed here loved

  • Kieron
    United Kingdom United Kingdom
    Hotel is stunning, plunge pool is at 15° and the sauna is inreal
  • Helena
    United Kingdom United Kingdom
    Lovely decor in the rooms, great location and the sauna/plunge pool were lovely. Christmas decorations were lovely too.
  • Alan
    Spain Spain
    Unbeatable location, fantastic understated service, wonderful rooms with every amenity possible.
  • Virginie
    Belgium Belgium
    Very good location. Proper rooms. Excellent breakfast. Helpful and professional staff.
  • Emily
    United Kingdom United Kingdom
    Staff very friendly and helpful, the rooms were very clean and tidy, and the beds were so comfortable. Break fast also really good.
  • Michael
    Switzerland Switzerland
    The hotel organized a seminar which began on the second day of our stay, and all the lobby furniture disappeared, and so did the sauna, cold water pool and relaxation area. Not pleasant for private stays. Otherwise, a very nice and cozy hotel.
  • Witta
    Sweden Sweden
    SUPERB location with proximity to everything GREAT views VERY friendly and helpful staff DELICIOUS breakfast
  • Akhtar
    Pakistan Pakistan
    Good location in old town ,hop n hop bus and cruise stop was infront of hotel breakfast was good and other attractions of old town are in walking distance
  • Vivienne
    United Kingdom United Kingdom
    Great breakfast, friendly staff, modern rooms, good location, sauna and plunge pool
  • Amanda
    United Kingdom United Kingdom
    We loved the friendly and helpful staff. We enjoyed the sauna to ourselves twice. Perfect location,relaxed but upmarket vibe. Took a trip to the archipelego and would recommend.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant Reiss
    • Cuisine
      Local
    • Open for
      Dinner
    • Ambiance
      Modern

Facilities of Hôtel Reisen in The Unbound Collection by Hyatt
Great facilities! Review score, 8.8

Most popular facilities

  • Free WiFi
  • Private parking
  • Spa and wellness centre
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Room service
  • 24-hour front desk
  • Tea/coffee maker in all rooms

Bathroom

  • Bath or shower
  • Private bathroom
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Outdoor furniture

Pets
Pets are allowed on request. Charges may be applicable.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible at a location nearby (reservation is not needed) and costs SEK 1,200 per day.

  • Valet parking
  • Parking garage
  • Electric vehicle charging station

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Pet bowls
  • Pet basket
  • Hypoallergenic
  • Non-smoking throughout
  • Heating
  • Lift
  • Ironing facilities
  • Non-smoking rooms
  • Room service

Wellness

  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Spa facilities
  • Hair styling
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Spanish
  • Swedish

House rules
Hôtel Reisen in The Unbound Collection by Hyatt takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of SEK 5,000 is required on arrival. That's about £359. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners Club Cash is not accepted

The fine print
Need-to-know information for guests at this property

Entrance to our SPA is free of charge for all guests

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hôtel Reisen in The Unbound Collection by Hyatt in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of SEK 5,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Hôtel Reisen in The Unbound Collection by Hyatt

  • Check-in at Hôtel Reisen in The Unbound Collection by Hyatt is from 15:00, and check-out is until 12:00.

  • Hôtel Reisen in The Unbound Collection by Hyatt has 1 restaurant:

    • Restaurant Reiss

  • Guests staying at Hôtel Reisen in The Unbound Collection by Hyatt can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet

  • Hôtel Reisen in The Unbound Collection by Hyatt offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Beauty Services
    • Facial treatments
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair styling
    • Spa facilities
    • Spa lounge/relaxation area
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness

  • Room options at Hôtel Reisen in The Unbound Collection by Hyatt include:

    • Double
    • Suite
    • Single

  • The prices at Hôtel Reisen in The Unbound Collection by Hyatt may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hôtel Reisen in The Unbound Collection by Hyatt is 0.6 miles from the centre of Stockholm. All distances are measured in straight lines. Actual travel distances may vary.